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Hôtel Montmorency

3.0 star property
Family-friendly hotel in Carcassonne with spa and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Montmorency

Outdoor pool, sun loungers
Garden
Aerial view
Couples treatment rooms, spa tub, steam room, Turkish bath
Premium Deluxe | Premium bedding, in-room safe, individually decorated

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Connecting rooms available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Steam room
  • Beach sun loungers
  • Beach towels
  • Self parking
  • Seasonal outdoor pool
  • Spa tub
  • Bar/lounge
  • Room service

For families (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is $85
includes taxes & fees
$72 per night
Jan 5 - Jan 6, 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, individually decorated

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room | Premium bedding, in-room safe, individually decorated

Junior Room

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Classic Room

Classic Room | Premium bedding, in-room safe, individually decorated

Classic Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, individually decorated

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, individually decorated

Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Large Suite

Large Suite | Living area | Flat-screen TV

Large Suite

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 1938 sq ft
  • Resort view
  • Sleeps 10
  • 3 Queen Beds and 4 Twin Beds

View all photos for Premium Deluxe

Premium Deluxe | Premium bedding, in-room safe, individually decorated

Premium Deluxe

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, individually decorated

Suite

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Map
2 Rue Camille Saint-Saens, Carcassonne, Aude, 11000

What's nearby

  • Château Comtal - 2 min walk
  • Narbonnaise Gate - 3 min walk
  • Historic Fortified City of Carcassonne - 4 min walk
  • Le Musée de la Torture de Carcassone - 5 min walk
  • Aude Gate - 5 min walk

Getting around

  • Carcassonne (CCF-Pays Cathare) - 17 min drive
  • Castres (DCM-Mazamet) - 71 min drive
  • Couffoulens Station - 10 min drive
  • Pomas Station - 17 min drive
  • Carcassonne Station - 25 min walk

Restaurants

  • ‪L'Escargot - ‬5 min walk
  • ‪Le Trouvère - ‬5 min walk
  • ‪Les Terrasses de la Cité - ‬5 min walk
  • ‪Maison du Cassoulet - ‬5 min walk
  • ‪Le Marcou - ‬4 min walk

About this property

Hôtel Montmorency

Enjoy your visit to Carcassonne with a stay at Hôtel Montmorency. Guests can go for a swim in the outdoor pool and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. A bar/lounge, a spa tub, and a steam room are other highlights at this Mediterranean hotel. Fellow travelers say great things about the helpful staff.

Languages

English, French, Spanish

At a glance

Hotel size

  • 30 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 2 AM
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–noon
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 1980
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Mediterranean architecture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 9 for children

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 10.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Self parking costs EUR 15 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to October
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hôtel Montmorency
Hôtel Montmorency Carcassonne
Montmorency Carcassonne
Montmorency Hotel Carcassonne
Hôtel Montmorency Hotel
Hôtel Montmorency Carcassonne
Hôtel Montmorency Hotel Carcassonne

Frequently asked questions

Does Hôtel Montmorency offer free cancellation for a full refund?
Yes, Hôtel Montmorency does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hôtel Montmorency?
Yes, there's an outdoor pool.
Are pets allowed at Hôtel Montmorency?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hôtel Montmorency?
Yes. Self parking costs EUR 15 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Hôtel Montmorency?
Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is 11 AM.
What is there to do at Hôtel Montmorency and nearby?
Hôtel Montmorency has a spa and an outdoor pool, as well as a steam room and a garden.
What's the area around Hôtel Montmorency like?
Hôtel Montmorency is a short 2-minute walk from Château Comtal and 3 minutes' walk from Narbonnaise Gate.

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

John, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Excellent location, nice hotel
Perfect location. We went to Carcasson Cite every night for dinner. It is just steps from hotel. Hotel staff very nice. Food was good in their restaurant. Parking is easy. Room had little patio, but too cold now. Patio door did not lock. Never fixed. Area feels super safe, though. Cite shops cute, mostly touristy. Amorino gelato there. Good stay.
Deborah, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Augusto Cesar C, 1-night family trip
Verified Hotels.com guest review

6/10 Good

The hotel had a great location and excellent parking facilities, but the room was impossibly small and the shower controls took me a half hour to figure out and could never maintain constant temperature. Consequently, we avoided showering.
John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We love how close it was to the fortified city. It was so easy just to walk across the street to the gate. Rooms were clean (wallpaper a little outdated but no biggie). We tried the spa as well and enjoyed it. Front desk very helpful
Caroline, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Room was basic & very small. Thin curtains with street lights shining through. A/C was too noisy to have on. Informed hotel 2 months in advance that we were vegan….still served yogurt, butter, cakes & pastries for breakfast. All we could eat was rolls & an apple. Plus is the location & parking.
Adele, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nestled in the shadow of the walls of the town of Carcassonne the hotel is the perfect base for exploring. Check-in was a breeze and, once settled, the staff helped us with directions to find a restaurant for dinner. They provided recommendations and tried to book but the restaurant was not answering. Breakfast was delicious with freshly boiled eggs to order and a plentiful selection of food. The only negative was that the car park entrance is potholed making entry difficult. There is a rear entrance that is flat but it would be good if the issues at the front could be fixed. All in all it was a great place to stay and I'd heartily recommend it.
Mick, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Melissa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Besides the helpful staff the location is fantastic.
Mindy, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Gorgeous hotel, lovely pool, great food, friendly staff and the cutest chien et chat. Ladies, take a mirror so you can do your makeup outside, as the spotlights in the bedrooms and bathroom make it tricky... Other than that, we loved it. What a location!!
Jane, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent place to stay for a visit to the wonderful city of Carcasonne. Convenient, safe parking on-site for 15 euros per night. Our bedroom was clean and comfortable, across the road from the main hotel reception but that wasn’t a problem. Lovely pool and pool area with sun beds, which we made use of.
Sarah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love this hotel. Friendly staff and safe and clean. 👍
Le, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely stay
rosemary, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Premium location: the fortress is right in front. You can walk from the front desk to the front entrance of the fortress in less than 10 minutes--closer to 5. Pool, bar, & parking all good (tight parking). Property consists of 2 hotels main & bldg across the street. I booked 6 mos. in advance for 2 people & still didn't get in main bldg. Add'l bldg rooms very small (even by European studs); you have to sit and pivot to fit onto toilet. Free bathroom amenities are a "community" shampoo/soap bottles in bathroom. Hence, rooms nothing great, but the fact you can get a hotel this close, w/ a pool, w/ a/c, near the airport, & a great view (from bar not your room) makes it worthwhile. Also, great bakery in walking distance. The staff was nice enough, the location is safe, and housekeeping does a great job. If you arrive late, you may not get a parking space so keep that in mind. We did not get the breakfast; we chose to walk to the bakery each day for coffee and pastries. Many nearby restaurants were simply average, but the tapas bar in the Fortress named, "Escargot" was very good. If you stay at Montmorency, take advantage of exploring the fortress in the evening when the crowds are gone. So, overall, I'd give it 4-stars because of its location.
John, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic Hotel
Situated just a couple of minutes walk to the centre. The staff were excellent and very attentive. The outside space dares you to just sit, relax and unwind to soft music and a great cocktail menus.
James, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Nice pleasant hotel, super location for Carcassonne la cité. Rooms clean and tidy, bathroom towels, plus another set of towels for the swimming pool. Toiletries in the bathroom. Secure parking at €15 per night. Swimming pool / jacuzzi area with sun loungers, and deck chairs. A lovely little secluded oasis in fact Breakfast is set without a choice, and table service. A small piece of ham, 2 small pieces cheese, a plain yoghurt, boiled egg, bread roll, mini viennoiserie, jam, piece of fruit, and some fruit juice (all with no choice, what you are given is what you are given ) whilst it's not awful, and local produce, for the price of €18 per person, it would be nice to have had a choice. Some people may like cereal for example, or an orange juice rather than apple juice being given, but it's not offered. I have a dairy intolerance, but yoghurt, cheese and butter was given to me. I explained my situation, and was told told no alternative was available. Mine isn't a lifestyle choice, so much of the breakfast I could not eat. I'm not alone with having a diet of non dairy, either by choice or not. I do feel the hotel could give some consideration to breakfast choices, especially for €18 per person
1-night trip
Verified Hotels.com guest review

6/10 Good

Mini break
The Hotel is in an excellent position, pool area beautiful and Breakfast very nice. Bedroom was fine comfortable and quiet however bathroom was dirty with hair on the floor behind the door, was pointed out and room was cleaned but hair remained. Plug in bath blocked and dirty. No wifi however WiFi is advertised but cannot reach the rooms. This was mentioned at least 5 times during my stay and each time I was told there is WiFi and they would reset it. WiFi does not even show on the networks when searching for it. Not acceptable to advertise WiFi and not have it. Love that the hotel has a dog.
Gaynor, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pretty good overall but sink and shower were clogged. Some refurbishing needed is some rooms. Wear and tear visible in spots. Good A/C, great views, excellent bar, very friendly staff.
Jose, 1-night trip
Verified Expedia guest review

10/10 Exceptional

7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

holly, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel close to one of the main gates of the medieval city of Carcassone. Many of the rooms are in a separate building behind the main hotel site but bar, breakfast, pool are at the main site. The room i had was an ok size with a good sized bathroom but was in need of some redecorating (wallpaper coming off the walls). Other rooms in my corridor looked nicer and individually decorated so i don’t think it was the same standard everywhere. The rest of the facilities were very good, including a very nice pool, lounger and jacuzzi! Very nice breakfast for €18 pppd with lots of local products.
Laura, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely stay
Clair, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Room is little small but the hotel is across from the Medieval castle
Lam, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property, right beside the walls of Carcassonne. Lush greenery surrounds the hotel.
David, 1-night family trip
Verified Expedia guest review