Experience the vibrant energy of Downtown Cancun at ibis Cancun Centro, where a shopping mall on site, dry cleaning services, and a bar await. Connect to in-room WiFi and enjoy lunch or dinner at the on-site restaurant while appreciating the helpful staff and proximity to Plaza Las Americas.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Airport transfer
Connecting rooms available
Bar
Parking available
Pet friendly
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Valet parking
Self parking
Business center
Airport drop-off service
24-hour front desk
Computer station
Front-desk safe
Snack bar/deli
Laundry service
Feel at home (6)
Children stay free
Connecting/adjoining rooms available
Private bathroom
Television
Daily housekeeping
Laundry facilities
The current price is $59
$59
includes taxes & fees
$46 per night
Mar 4 - Mar 5
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Double Room, 1 Double Bed, Lagoon View
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504
What's nearby
Dubai Palace Casino - 5 min walk
Plaza Las Americas - 6 min walk
Plaza 28 - 3 min drive
Puerto Cancun Marina Town Center - 5 min drive
Playa Tortugas - 11 min drive
Getting around
Cancun Intl. Airport (CUN) - 15 min drive
Airport drop-off service
Restaurants
Starbucks - 8 min walk
Boston's Pizza Cancún - 4 min walk
Hooters - 7 min walk
Starbucks - 1 min walk
Toks - 8 min walk
About this property
ibis Cancun Centro
At ibis Cancun Centro, you'll be within a 10-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Ultramar Ferry Puerto Juárez and Cancun Mall are within a short drive. Fellow travelers love the helpful staff and nearby shopping.
Languages
English, Spanish
At a glance
Hotel size
190 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 13 children stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (MXN 100 per stay)
Covered onsite valet parking (MXN 100 per stay)
Wheelchair-accessible parking on site
Transfers
Airport drop off on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Business center
Computer station
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Shopping mall on site
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Onsite venue - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 279 for adults and MXN 140 for children
Airport shuttle service is offered for an extra charge of MXN 500 per vehicle. Maximum occupancy 4
Pets
Service animals exempt from fees
Pet deposit: MXN 1000 per stay
Pets are allowed for an extra charge of MXN 300 per pet, per night
Parking
Covered self parking costs MXN 100 per stay
Covered valet parking costs MXN 100 per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Cancun Centro
Centro Cancun
Ibis Cancun Centro
Ibis Centro Hotel Cancun
ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun
Frequently asked questions
Does ibis Cancun Centro offer free cancellation for a full refund?
Yes, ibis Cancun Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ibis Cancun Centro?
Yes, cats and dogs are welcome. There's a charge of MXN 300 per pet, per night, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees.
Is parking offered on site at ibis Cancun Centro?
Yes. Self parking costs MXN 100 per stay. Valet parking costs MXN 100 per stay.
Is airport shuttle service offered by ibis Cancun Centro?
Yes, a shuttle from the hotel to the airport is available. The charge is MXN 500 per vehicle.
What are the check-in and check-out times at ibis Cancun Centro?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at ibis Cancun Centro?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min walk) and Dubai Palace Casino (5-min walk) are both nearby.
Are there restaurants at or near ibis Cancun Centro?
Yes, there's an onsite restaurant that offers Regional cuisine.
What's the area around ibis Cancun Centro like?
Ibis Cancun Centro is a short 6-minute walk from Plaza Las Americas and 4 minutes' walk from Royal Yak Casino and Sports Book.
ibis Cancun Centro Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
Jan 21, 2025
It was a nice stay although we only went to the hotel to take a shower and sleep at nighttime.
Verified traveler
3-night trip
10/10 Exceptional
Jan 19, 2025
Stay here in Cancun!
Wonderful personnel who were welcoming and helpful! Healthy breakfast, also!
Estelle L
Estelle L, 4-night trip
10/10 Exceptional
Dec 17, 2024
Great hotel
Great place! A bit smaller room than anticipated but overall great experience!! Thank you all
Vadim
Vadim, 1-night trip
8/10 Very good
Jan 21, 2025
Ideal location in Central Cancun
I stayed here to be closer to my cousin who lives in Central Cancun. The event was a family reunion. The room was fine for my needs. The fab/AC worked fine, the bed was comfortable, i liked the soap and shampoo they offered in the bathroom, and the breakfast (including the coffee) was nice.
Sandra
Sandra, 3-night trip
8/10 Very good
Oct 28, 2024
Excellent location, the staff was friendly, the hotel was fine ( is 3 starts) you get what you paid, for the price is a good opción, restaurantes, shopping, Starbucks in walking distance.
Teresa
6/10 Good
Nov 7, 2024
Friendly staff. 5 min walk to the shopping mall.
Sonja
Sonja, 1-night trip
10/10 Exceptional
Nov 3, 2024
Nice
Klass
Klass, 1-night trip
10/10 Exceptional
Oct 16, 2024
Great
Cesar
Cesar, 1-night trip
10/10 Exceptional
Aug 24, 2024
Really nice!
Pako
Pako, 2-night trip
4/10 Fair
Sep 21, 2024
This hotel is old and run down. the tiles are comming up of the floor in the hallways.
Roberto
Roberto, 1-night trip
8/10 Very good
Aug 31, 2024
Good for one night emergency stay, Bed frames in bad condition dirty, Shower are gets the floor soaked because its not well sealed.
Jose
Jose, 1-night trip
2/10 Poor
Oct 6, 2024
Terrible
Javid
Javid, 8-night trip
8/10 Very good
Sep 10, 2024
Will break this down by category.
Expedia: Easy to book end stop. Only issue was breakfast being included and having to work this out each morning. Small matter but be ready.
Hotel (IBIS): Check-in easy. Staff great. Room service excellent. Parking, perfect.
Issue... room key working each day. Everyday had to get the key reset.
Overall this was a good stay and booking.
Nathan
Nathan, 7-night trip
2/10 Poor
Sep 26, 2024
I understand that Ibis hotels offer basic services, but I was quite disappointed with this particular location. To make matters worse, my wife left a ring behind that should have been easy to locate. Despite numerous attempts to follow up, the response we received was far from satisfactory. Overall, a very disappointing experience.
Fabio
Fabio, 1-night trip
4/10 Fair
Feb 12, 2025
ALINE
ALINE, 1-night trip
10/10 Exceptional
Feb 8, 2025
dolores A
dolores A, 4-night trip
6/10 Good
Feb 8, 2025
ROCIO
ROCIO, 4-night trip
10/10 Exceptional
Feb 8, 2025
HECTOR
HECTOR, 1-night trip
6/10 Good
Feb 8, 2025
Maria Concepcion
Maria Concepcion, 2-night trip
10/10 Exceptional
Feb 8, 2025
Excelente muy bien
Concepcion
Concepcion, 2-night trip
10/10 Exceptional
Feb 5, 2025
Cesar
Cesar, 1-night trip
10/10 Exceptional
Feb 5, 2025
La relación precio contra servicio es justa.
Diego
Diego, 1-night trip
10/10 Exceptional
Feb 5, 2025
Bien
Bien
Victor
Victor, 1-night trip
10/10 Exceptional
Feb 4, 2025
Clairton Luis
Clairton Luis, 4-night trip
6/10 Good
Feb 4, 2025
Otoniel
Otoniel, 1-night trip
General property information
Travelers Say
"The location is great, the overall facilities were good."