Calle Los Cipreses N-5, Residencial Huancaro Santiago, Cusco, Cusco, 8007
What's nearby
Coricancha - 3 min drive - 2.2 km
Plaza de Armas - 4 min drive - 2.6 km
Cusco Cathedral - 4 min drive - 2.7 km
San Pedro Market - 4 min drive - 2.7 km
Twelve Angled Stone - 4 min drive - 2.8 km
Getting around
Alejandro Velasco Astete Intl. Airport (CUZ) - 11 min drive
Cusco Wanchaq Station - 18 min walk
San Pedro Station - 28 min walk
Poroy Station - 28 min drive
Airport drop-off service
Restaurants
Capon Chifa - 15 min walk
Mama Jama - 16 min walk
Los Cangrejos de Piura - 15 min walk
Ayara - 16 min walk
Cevicheria el Tiburon - 15 min walk
About this property
Torre Dorada
Torre Dorada is just 2.5 mi (4 km) from the airport and offers drop-off service (available 24 hours). You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Other highlights include a terrace and a garden. Fellow travelers say great things about the helpful staff.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
18 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 11 AM; Check-in end time: 5:30 AM
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets stay free
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free secured onsite self parking
Free onsite RV/bus/truck parking
Onsite parking limited
Onsite garage
Transfers
Airport drop off (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning 7:30 AM–9:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry service
Luggage storage
Multilingual staff
Facilities
1 building/tower
Garden
Terrace
Library
Banquet hall
Accessibility
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Heating
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Select Comfort mattress
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
Optional extras
Airport shuttle service is offered for an extra charge of PEN 20 per vehicle. Maximum occupancy 4
Renovations and closures
The property is closed between March 16 and March 31.
Children & extra beds
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts major credit cards, debit cards and cash.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20603230044
Also known as
Torre Dorada
Torre Dorada Cusco
Torre Dorada Hotel
Torre Dorada Hotel Cusco
Torre Dorada Cusco
Torre Dorada Hotel
Torre Dorada Cusco
Torre Dorada Hotel Cusco
Frequently asked questions
Is Torre Dorada currently open?
The property is closed between March 16 and March 31.
Are pets allowed at Torre Dorada?
Yes, pets stay free.
Is parking offered on site at Torre Dorada?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Torre Dorada?
Yes, a shuttle from the hotel to the airport is available. The charge is PEN 20 per vehicle.
What are the check-in and check-out times at Torre Dorada?
Check-in start time: 11 AM; Check-in end time: 5:30 AM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Torre Dorada and nearby?
Torre Dorada has a garden.
Are there restaurants at or near Torre Dorada?
Yes, there's an onsite restaurant.
What's the area around Torre Dorada like?
Torre Dorada is a short 17-minute walk from Cusco Craft Center and 18 minutes' walk from The Church of Jesus Christ of Latter-day Saints.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 17, 2024
Excellent service from Torre Dorada staff.
Ruben Rivera
Ruben Rivera, 5-night family trip
Verified Expedia guest review
6/10 Good
Aug 7, 2024
A bit far from the city square, in more isolated area. Rooms clean. Breakfast was descent. Cook Carina will cook for you but limited food options. About 10 min ride into the main square.
JOANNA
JOANNA, 2-night family trip
Verified Expedia guest review
6/10 Good
Jul 16, 2024
The location is good; rooms are good too. The staff is limited and sometimes not present. Front desk has to open the door and the person in charge is rarely around.
Kelly
Kelly, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 15, 2024
Boutique style hotel. For breakfast, a chef was available to prepare the type of omelet you wanted. The hotel is located in a quiet area. The neighborhood is safe. The hotel attendants were always willing to help me when I had general questions about my stay.
Akwei
Akwei, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 8, 2024
Maggie
Maggie, 2-night trip
Verified Expedia guest review
6/10 Good
Jun 23, 2024
It could be a great stay if there was management
Unfortunately, this stay wasn’t as pleasant as i thought it would be based on the high rating.
I booked my stay and then needed to make changes right away and never was able to contact the property. I needed to leave 2 days earlier. When i checked in the gentleman promised to get back to me within two days, that never happened. I still checked out 2 days earlier and provided my email address for communication. It’s been already a week and i still have not heard from anyone. The room was renovated, overall comfortable but very cold. The windows had holes. There was no hot water for 2 days and when calling the receptionist to find out what’s going on there was again no clear answer. Giving all that I definitely did not want to stay there longer.
However, the cleaning lady and the cooking lady were the sweetest. The breakfast for the price of the room was decent. Had variety and they could make eggs or delicious pancakes to order.
It could definitely be a great option in Cusco if anyone was managing this property.
Maryna
Maryna, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 1, 2024
Absolutely the worst hotel in all of Cusco. Do NOT book here under any circumstances. If you don't get mugged in the dark and dirty streets outside the hotel, the staff will make sure they take every opportunity to stiff you on your bill.
Run, don't walk away from booking at this seedy, trashy hotel!
David
David, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
May 30, 2024
El hotel es excelente, es tranquilo, el desayuno es deli. Queda a 10 min del centro (7 soles Max en taxi). Lo recomiendo. Nos encantó!
Melissa
Melissa, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 30, 2024
Excellent reception personnel. The breakfast is delicious with various options. Located in a very calm neighborhood with an excellent view of mountains. Rooms were clean and spacious. Really loved staying here!!
Nadege
Nadege, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
May 24, 2024
Curt
Curt, 3-night trip
Verified Hotels.com guest review
2/10 Poor
May 20, 2024
Would not recommend staying here. The bathroom itself was not very clean. No hot water whatsoever for two days, I could handle warm but it was ice cold. Had to always have staff open a gate to even get into the hotel. Staff seemed friendly but translation issues and were not helpful when needing a taxi. Area did not seem super safe for solo travelers. I actually left a night early so I did not have to deal with the hotel any longer.
Amanda
Amanda, 2-night trip
Verified Expedia guest review
8/10 Very Good
May 18, 2024
THIS HOTEL IS NOT IN RANGE FOR THE MACHU PICCHU OR SACRED VALLEY TOURS. The hotel and staff was very sweet and helpful but I did specifically book the Torre Dorada because I was under the impression we could be picked up for our tours, hosted by Lima Tours, but I was informed then evening before by a guide we had to meet them in the main square. Be prepared to wake up earlier for these tours.
Otherwise, the hotel itself was nice! The pictures show a set up bar on the upper terrace but there was nothing there while we were there so that was a little disappointing. Breakfast was light but nice, eggs made upon request and different breads and some fruit. Water bottles and beers for sale in the lobby and they protect your luggage when you need them too after check out.
There weren't any food options within close walking distance so either eat out and bring your food back with you or be prepared to download PedidosYa (basically Door dash) to order food if you are settled into your room for the night.
The only complaint I have about the hotel was that every night at around 10pm there was a sewage smell that came from the bathroom so we had to shut the door and turn the fan on. Maybe they have a sewage line issue? It didn't seem like an easy to solve problem we we did not opt to say anything to the staff.
We probably would not stay here again because of the situation with the tours and the walk to the Town Center is about 40 minutes but the hotel itself is cute and comfortable!
Olivia
Olivia, 5-night romance trip
Verified Expedia guest review
6/10 Good
May 14, 2024
Cusco, Peru Torre Dorada
Stayed for (2) nights during the month of May 2024.
I had talked with (3) receptionist: at check in, during the night, and at the check out. All receptionists were dry, cold and has no sense of hospitality. A receptionist on duty will lock the front door every time you want to get in or out.
Room was ok—served it purpose. The rooms are cold due to old window system. Expect to have a fresh air coming into your room. It is cold during the night! My room has an electric portable heater.
The area around hotel looks clean and safe to me compared to the center of the city. Walking distance from the hotel to the center around 25-30 minutes. Very safe; few street dogs.
Breakfast? Not really—I will call it "a snack" see pictures to shape your own opinion.
This hotel has hot water section in "Thermos" on each floor. That was great!
My room (403) faced the construction which began at or about 7 AM—see pictures. You will hear other guests for sure. You will hear a "dog opera" during the night! A lot of dog barking that woke me up at night.
Information about check out time that is posted on the door inside the room is inaccurate. It states check out is 9:00 AM.
I would stay in this area, but not in this hotel. This hotel has not partnered with any travel agency to help their guests to reserve tours.
3.7 out of 5
Aleksandr
Verified Expedia guest review
10/10 Exceptional
May 14, 2024
LUMARIS
LUMARIS, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 11, 2024
Emma
Emma, 8-night trip
Verified Expedia guest review
6/10 Good
May 7, 2024
we arrived around 9pm but no one was manning the locked front door and had to buzz/yield for about 10 minutes before someone came to the door. also there is no phone number listed so was super frustrating.
room itself is clean but no water
Tao
Tao, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 7, 2024
Room 203 - the door of the shower cube cannot be closed. It’s better to fix. Thanks.
Sicong
Sicong, 1-night trip
Verified Expedia guest review
8/10 Very Good
May 6, 2024
nice, cozy place.
Cinthia
Cinthia, 3-night trip
Verified Expedia guest review
10/10 Exceptional
May 2, 2024
Cozy place in a quiet neighborhood
This is a very nice place in a quiet neighborhood. It's about 35 minutes' walk away from the Cusco main square and far from the busy touristy place. Hotel staffs were very friendly and helpful. We really enjoyed our stay here. Breakfast was pretty good. It's only 5-10 minutes CAB / Uber ride away from the main square.
Verified traveler
5-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 25, 2024
Hilda
Hilda, 5-night trip
Verified Expedia guest review
8/10 Very Good
Apr 20, 2024
Emanuel
Emanuel, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 12, 2024
Would stay again, squeaky clean!
The people working at the front desk and woman cooking breakfast were all wonderful! Akira was very very helpful!
Jacob
Jacob, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Mar 31, 2024
ASHUTOSH
ASHUTOSH, 3-night trip
Verified Expedia guest review
2/10 Poor
Mar 31, 2024
David
David, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 21, 2024
Staff super helpful and attentive! It’s very quiet and hotel is right in front on a park. Breakfast attendant was the best and will make you fresh eggs, pancakes and orange juice. Hotel is perfect and away from the busy central area, and great for long day tours. Recommend getting altitude pills/ coca leave/ caramels before getting to the hotel, as it’s more of a residential area and not many shops around. There is a convenient store right next to the hotel, but closest pharmacy is 5 min walk along with food shops!