Carretera Merida-Cancun, Km 120, In the heart of Chichen Itza, Chichen Itza, YUC, 97752
What's nearby
El Caracol - 6 min walk - 0.5 km
Pyramid of Kukulkan - 10 min walk - 0.8 km
Cenote Sagrado - 18 min walk - 1.5 km
Pre-Hispanic City of Chichen-Itza - 1 min drive - 0.1 km
Cenote Ik kil - 5 min drive - 3.9 km
Getting around
Mérida International Airport (MID) - 100 min drive
Airport shuttle (surcharge)
Restaurants
Restaurant Sac-Beh - 5 min drive
Oxtun - 11 min walk
Pueblo Maya - 3 min drive
Starbucks - 11 min walk
Las Mestizas - 4 min drive
About this property
The Lodge at Chichen Itza
When visiting Chichen Itza, The Lodge at Chichen Itza is a great choice to consider. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, facials, or body scrubs. Other highlights at this luxurious lodge include 2 outdoor pools, a bar/lounge, and a snack bar/deli.
Languages
English, Spanish
At a glance
Hotel size
38 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 7:00 AM–10:00 AM
3 restaurants
Bar/lounge
Coffee shop
Barbecue grills
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Childcare in room (surcharge)
What to do
Ecotours
Hiking/biking trails
Horse riding/rentals
Shopping
Pool table
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Bicycle rentals
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
2 outdoor pools
Full-service spa
Massage/treatment rooms
Accessibility
No elevator (single level property)
Room amenities
Be entertained
30-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Premium bedding
What to enjoy
Furnished patio
Individually furnished and decorated
Freshen up
Deep soaking bathtub
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Spa
Temazcal has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is open daily.
Dining
Onsite venue - This restaurant specializes in Regional cuisine. Guests can enjoy alfresco dining (weather permitting).
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of MXN 6300 per vehicle (roundtrip)
Children & extra beds
In-room babysitting is available for an extra charge
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Chichen Itza Lodge
Lodge Chichen Itza
The Lodge At Chichen Itza Hotel
The At Chichen Itza
The Lodge at Chichen Itza Lodge
The Lodge at Chichen Itza Chichen Itza
The Lodge at Chichen Itza Lodge Chichen Itza
Frequently asked questions
Does The Lodge at Chichen Itza offer free cancellation for a full refund?
Yes, The Lodge at Chichen Itza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Lodge at Chichen Itza?
Yes, there are 2 outdoor pools.
Are pets allowed at The Lodge at Chichen Itza?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by The Lodge at Chichen Itza?
Yes, an airport shuttle is available. The charge is MXN 6300 per vehicle roundtrip.
What are the check-in and check-out times at The Lodge at Chichen Itza?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and contactless check-in are available.
What is there to do at The Lodge at Chichen Itza and nearby?
Have fun with onsite activities like horseback riding and hiking. Additional recreation onsite includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. The Lodge at Chichen Itza also has spa services and a picnic area, as well as a garden.
Are there restaurants at or near The Lodge at Chichen Itza?
Yes, there are 3 onsite restaurants, featuring alfresco dining and Regional cuisine.
Does The Lodge at Chichen Itza have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does The Lodge at Chichen Itza have any outdoor private spaces?
Yes, every room features a furnished patio.
What's the area around The Lodge at Chichen Itza like?
The Lodge at Chichen Itza is a short 9-minute walk from Court of the Thousand Columns and 10 minutes' walk from Pyramid of Kukulkan.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very Good
Mar 22, 2022
Location is great, air conditioner was a bit of a challenge to get it to the right temperature. The bathroom was outdated
Claudia
Claudia, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 11, 2022
Bungalows, palapa roofs, food, gardens, pool, view of the Mayan observatory, sunshine, warmth. What’s not to like.
Eugenia
Eugenia, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Feb 8, 2022
This is the only place to stay for a visit to Chichen Itza. They have a five minute shuttle to the archaeological site and will even sell you a ticket before you go so you don’t have to wait in line. Plus it’s a really nice Hacienda style hotel
James
James, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jan 10, 2022
Environment and landscapes
Fernando
Fernando, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jan 2, 2022
It's a beautiful place and we enjoyed our stay. For the price, it would be nice to have better amenities in the rooms, and overall the service was very friendly but oddly sparse. That said, we'd recommend it.
Edward
Edward, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jan 1, 2022
Eco resort next to Chichén itza. Best place to stay in town. Not much else around.
Fabian
Fabian, 2-night family trip
Verified Expedia guest review
6/10 Good
Dec 16, 2021
Nice...but!
There is no internet or TV in the rooms and this is told to you at check in with no sympathy or empathy.
Alfonso and Alex in the restaurant were amazing, and so was Sergio the bellman. Nice place to stay when you visit Chichen Itza but be prepared to DISCONNECT.
The staff have daily meetings in the middle of the reception area, which is awkward for guests. They should find another place...
SHANNON
SHANNON, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 22, 2021
A 2 star hotel at best
Definitely not a 5 star hotel. At best a 2 star.
Everything is old, in bad shape and outdated from the 90s.
Way overpriced for the service
Olivier
Olivier, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 20, 2021
Beautiful and relaxing.
Such a beautiful place. So relaxing. An awesome staff. Can’t wait to return.
Allen
Allen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2021
Great Place to Stay at Chichen Itza
The Lodge was an absolute find! We found the staff very friendly, the restaurant very good, and the room very clean. The property was gorgeous. We could tell the hotel was just reopening post Covid, but we were so pleased we extended 2 nights. You can see parts of Chichen Itza from the lobby. We would come back
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 11, 2021
Staff was great hotel was in decline, could be Covid.
Sofia
Sofia, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2021
Excelent service,
BLANCA E
BLANCA E, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 17, 2021
If you want to disconnect and be treated like the royalty that has stayed here, this is the place for you.
Verified traveler
3-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 4, 2021
This is an amazing property located in the jungle, right next to Chichen Itza. We stayed in a traditional bungalow. The property is beautiful and well maintained, the room was clean & the staff was friendly & accommodating. Property is gated so also felt safe. Only con is that you can only acces the WiFi in the main lodge (not a problem for me, but the kids were bummed about it). I hired a private guide for Chichen Itza through the hotel and he was very good. I would highly recommend staying here!
Verified traveler
1-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 2, 2021
Beautiful setting, no private access to the ruins currently due to covid
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 29, 2021
** A must on your vacation list **
I have no words to thanks the beautiful staff at the lodge Chichen Itza. I arrived late and they were waiting for us. They even called us to ensure everything was ok! My family enjoyed every sigle day. This paradise is a place where you go disconnect and reset as a person. My two teens girls and my 5 year old boy had a hard 1st day since wifi is limited but im glad for it because it brought us together as a family. The ruins are the most beautifully thing I've seen (after my wife).
But this review is to thanks the beautiful staff. From the front desk to the restaurant to the house keeping personnel. Joaquin thank you for your courteous attention, you made us feel like family. Alex and Francisco two gentlemen at the restaurant always there, day and night working with a smile. Luis and Salomon made a smood check in and check out and answer any question we had. Valerio the bartender always had the beer cold and a good conversation. Genoveva put her gentle touch every day she cleaned our room, always with a smile. Segio and Juan muchas gracias!
The hotel opened up about 5 months ago due to covid and its been maintained in spectacularly! My message to all the travelers is to please treat the staff as you would like to be treated. The day we left they all said bye to my family and wished us safe travels. To my Mexican people I humbly ask that you guys take care of our people as they are a national treasure!!!
Verified traveler
5-night family trip
Verified Expedia guest review
8/10 Very Good
Jun 28, 2021
The property is stunning - historical construction with a beautiful setting in the middle of the jungle! The staff was great - very accommodating and did their best to make us comfortable. The property itself was on the upswing - I imagine it was closed for some time due to COVID. The pools were beautiful and the bungalows were clean. The meals and drinks were very reasonably priced and delicious.
Verified traveler
4-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 14, 2021
I enjoyed this property. Bungalows in the jungle. Lots of animal nooses. Even frogs on the pathway. Very empty due to pandemic. They drove us to Chichen Itza and back as the private entrance is closed due to pandemic right now. Restaurant was good and fast too. They have their own tours and guides to Chichen Itza also which is nice. Room was spacious and nice. Beds comfy and cozy. Hammock on the porch was fun.
Verified traveler
2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 14, 2021
Amazing property
The hotel was great, the staff were friendly and helpful, and the grounds and setting are unmatched. We’ve stayed here six times and it never ceases to amaze me.
Jorge
Jorge, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 1, 2021
Very enjoyable stay. The park has some really amazing plants and the birds are wild. Hotel was closed for a while during COVID, but is coming back to life nicely.
Verified traveler
1-night family trip
Verified Expedia guest review
8/10 Very Good
Mar 17, 2020
Nice setting, staying in bungalow much better experience than hotel. Nice to have the private entrance into Chichen Itza from the Lodge, main entrance is a nightmare. Bad point, the pools are FREEZING! They’re in a wooded setting and they are in the shade. You got to turn up the heat a little, come on.
Ron
Ron, 1-night romance trip
Verified Travelocity guest review
10/10 Exceptional
Feb 21, 2020
This is a very unique property directly adjacent to the archealogical excavation at Chichen Itza. The service was excellent. We highly recommend going on the 5:00 to 8:00 am guided sunrise tour.
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 21, 2020
Great place
Great to have a place with an entrance to the site without having to fight the throngs ot tour groups.
Very pleasant place to stay - when staying at the cabins, it would be helpful if the sign-posting was a bit better organized - in the evenings we managed to stray when returning (although it's a pleasant walk through the gardens).
Richard
Richard, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 16, 2020
This historic property is immediately adjacent to Chichen Itza itself making it the go-to lodging in the area. They have special arrangements with the park so we were able to see the sunrise over the ruins. The grounds are lovely; the rooms tastefully decorated. Downsides: the restaurant fare is mediocre except for the midday buffet which is extensive and tasty. The bed in the bungalow was VERY soft (like sleeping in pudding) and directly under the air conditioner's flow. The bathroom floor is treacherous when wet.