The hotel looks really old, it was empty when we went.. We didn't really like our room (n• 209, I'm sure they had better, the entry door was hard to open and really noisy, and the view through the window was awful). If it was me I'd have given my only customers a great room to have good reviews, but it's my opinion :-). The restaurant is really really expensive (we chose the warung accros the street for dinner which was friendly and good). I'm sure it was fine 10-20 years ago, I don't know.. the staff is really polite and friendly, even if we didn't really appreciate when we left the guy at the reception asked us where we were going to and he laughed on our faces when we said 4km away from there (is it his business? Aren't we free to move where we want to ?? Are we supposed to stay in his hotel if we don't feel well there? Come on !). The best point there is the included breakfast which is really big !!! They wanted to give us their cab service (85.000r for 4km lol, we found by ourself 12.000r).