I was staying two nights at the hotel, by the day there was this really nice and helpful receptionist, always on good mood and with a nice disposition to help me out, but I had a really awful experience by night, went to have dinner and some drinks by 8PM and came back by 11PM, to my surprise the doors were closed and can't get in until 11:40 PM after trying to get somebody by the intercommunicator, by phone and screaming from outside the hotel. For my luck one of the guest heard my screams trying to get somebody's response then he go and find the security guy who was sleeping inside the hotel. He opens the door trying to give some explanations that I don't even want to hear.