San Giuliano Terme Ripafratta Station - 10 min drive
Airport shuttle (surcharge)
Restaurants
Pasticceria Pinelli - 4 min walk
Old City Bar - 3 min walk
In Pasta - cibo e convivio - 3 min walk
Pizzeria Fuori di Piazza - 4 min walk
Luccalibri Libreria - Caffè Letterario - 6 min walk
About this property
Hotel Diana
Located near a train station, Hotel Diana is a great choice for a stay in Lucca. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Fellow travelers love the helpful staff.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
9 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
The check-in location differs from the property location; go to: [Hotel San Martino]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (1 total)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Onsite self parking (EUR 20 per night; includes in/out privileges)
Onsite parking limited
Height restrictions apply for onsite parking
Onsite parking includes off-street options
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
No alcohol served onsite
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
Bar/lounge
Private dining
Room service (limited hours)
What to do
Golfing nearby
Hiking/biking trails nearby
Horse riding nearby
Hot springs nearby
Winery tours nearby
Working away
Computer station
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Beach sun loungers
Beach umbrellas
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Accessibility
No elevator (single level property)
Well-lit path to entrance
Room amenities
Be entertained
22-inch LCD TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
In-room massage
Individually decorated
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
Guidebooks/recommendations
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 10 per person
Airport shuttle service is offered for an extra charge of EUR 80 per vehicle (roundtrip, maximum occupancy 6)
Children & extra beds
Cribs/infant beds are available for EUR 10.0 per day
Rollaway beds are available for EUR 15.0 per day
Airport shuttle service for children costs EUR 80 (roundtrip)
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per accommodation, per stay
Parking
Self parking costs EUR 20 per night with in/out privileges
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards, debit cards, mobile payments and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
State tax ID - 01910090461
Property Registration Number IT046017A14C6CZ9Q3
Also known as
Diana Hotel Lucca
Diana Lucca
Hotel Diana Lucca
Hotel Diana Hotel
Hotel Diana Lucca
Hotel Diana Hotel Lucca
Frequently asked questions
Does Hotel Diana offer free cancellation for a full refund?
Yes, Hotel Diana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Diana?
Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 10 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Diana?
Yes. Self parking costs EUR 20 per night. Parking spots may be limited.
Is airport shuttle service offered by Hotel Diana?
Yes, an airport shuttle is available. The charge is EUR 80 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Diana?
Check-in start time: 2 PM; Check-in end time: 8:00 PM. Check-out time is 10:30 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hotel Diana and nearby?
Have fun with nearby activities like hiking and horseback riding, and practice your swing on the nearby golf course. Additional recreation nearby includes hot springs.
What's the area around Hotel Diana like?
Hotel Diana is in Lucca Historical Center, a short 7-minute walk from Lucca Station and 3 minutes' walk from Piazza Napoleone.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 18, 2024
KIMBERLY
KIMBERLY, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 16, 2024
Steven G
Steven G, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
Lindsay
Lindsay, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 5, 2024
The hotel has a lot of charm. It is close to many visitor attractions in a quiet side street. It relates back to it's foundation as a hotel in the 1950s with atractive travel posters.the rooms are spacious with modern shower room and toilets. Ther is adequate storage for a short stay and a large comfortable bed.
The reception is in another building one street away which is of historical significance to lovers of classical guitar and cello music. It is where Luigi Boccerini lived and worked.
David
David, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2024
Annabel
Annabel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 1, 2024
Aubergo Diana - great location!
Great location, very private and quiet area. Room simple but bed comfortable, bathroom clean, and excellent air conditioning. Staff very helpful and friendly.
Peter
Peter, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 15, 2024
good experience, nice reception,clean room
Jianping
Jianping, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 26, 2024
Stephen J
Stephen J, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 24, 2024
The rooms are not very soundproofed so you will other guests. Very hospitable staff and speak good English. Breakfast was good.
Robin
Robin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 11, 2024
Great stay. Amazing staff, great location
carmen
carmen, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Mar 23, 2024
Great location.
Great location, very nice breakfast. Room was spacious. A little dark and the bed was just ok.
Andrew
Andrew, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 21, 2024
One of the Best hotels in Lucca!
The Hotel Diana, is a clean, no thrills but lovely hotel. The staff are so accommodating and helpful! I often stay here as it's right next to the Duomo San Martino and so close to everything. the rooms are quite quirky with various colours which adds to the experience.
James
James, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 1, 2024
Matthew
Matthew, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 23, 2024
Central with comfortable beds, delicious breakfasts and hard working staff. The steps were hard for me but that goes with the quaint old city
Mary
Mary, 2-night trip
Verified Expedia guest review
8/10 Very Good
Oct 13, 2023
Great location and nice staff.
Great location midway between station and Duomo.
Very clean plus helpful staff.
Peter
Peter, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 11, 2023
This is a very nice property in an excellent location, close to the train station.
Our room was a 2 room suite which also had a twin hide-a-bed hassett.
The €10 breakfast was a bargain.
I have certainly stayed in my fair share of hotels, this is a first class hotel.
Kevin
Kevin, 1-night romance trip
Verified Expedia guest review
6/10 Good
Sep 10, 2023
Simple hotel
Simple hotel, nice people but rooms are not well insulated, it was super noisy.
Flora
Flora, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 6, 2023
I only spent one night but the Hotel Diana was so convenient to everything in Lucca. Train station, walking trail, restaurants and sights.Very clean and all the staff were so helpful!!
Alison
Alison, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 10, 2023
Room is fantastic, but lots of stairs, fine for me but others might struggle.
Staff were amazing… like super amazing. Loved my stay here.
Charlie
Charlie, 4-night trip with friends
Verified Expedia guest review
8/10 Very Good
Jul 13, 2023
Chris
Chris, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 20, 2023
Brian
Brian, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
May 10, 2023
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 14, 2023
I stayed in the ground floor room which does mean you can here the late night revellers briefly walking back as they passes by from the square. I would recommend a stay but have an upper floor room. The wonderful receptionist kept in touch as I arrived late and was really friendly and courteous, even smiling as she walked to show me where to park, even though it was pouring with rain. Great service and spotlessly clean accommodation.
Lynn
Lynn, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 8, 2023
Liz
Liz, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 2, 2023
Good value traditional hotel in central Lucca!
Location good - close to the station and centre! Traditional room - but everything you need for a night and well maintained. Reception is actually in the hotel round the corner - but not a problem and friendly staff. We would stay here again.