The Windmill is a great choice for a stay in Hartlepool. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. A terrace and a garden are other highlights. Fellow travelers say great things about the helpful staff.
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Working away
Business center
Meeting rooms
Services
Tour/ticket assistance
Wedding services
Facilities
Safe-deposit box at front desk
Garden
Terrace
Reception hall
Room amenities
Be entertained
Television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Bidet
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Special features
Dining
Onsite venue - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Fees & policies
Policies
This property does not have elevators.
Also known as
Windmill Hartlepool
Windmill Inn Hartlepool
The Windmill Inn
The Windmill Hartlepool
The Windmill Inn Hartlepool
Frequently asked questions
Does The Windmill offer free cancellation for a full refund?
Yes, The Windmill does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Windmill?
Sorry, pets aren't allowed.
Is parking offered on site at The Windmill?
Yes, there's free self parking.
What are the check-in and check-out times at The Windmill?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 10 AM.
What is there to do at The Windmill and nearby?
The Windmill has a garden.
Are there restaurants at or near The Windmill?
Yes, there's an onsite restaurant that offers Italian cuisine.
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
6.0/10
Amenities
6.8/10
Property conditions & facilities
6.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 15, 2024
Nice Italian restaurant and rooms are immaculate!
Jethro XC
Jethro XC, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 7, 2024
I gave 2 stars for staff as I believe it was a staff member who came into our hotel room Friday night
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 25, 2024
Valentine
Valentine, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 17, 2024
Gerald
Gerald, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 16, 2024
Mrs I
Mrs I, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Aug 11, 2024
Resturant & food was very nice, room and hotel facilities poor.
Derek
Derek, 1-night business trip
Verified Expedia guest review
4/10 Fair
Aug 10, 2024
When you check in let customer know where to find staff or have a bell .
Don’t advertise free WiFi as you don’t get it . (Room 9 )
Move the skip to the end of the carpark not as your view from your room also clear all the rubbish around .
Mattress does not cover the frame and you keep basing your legs against the wood .
Your reception area needs a good clean and sort out . Posters saying due to Covid 19 we don’t do breakfast
. Just say we don’t do breakfast now .
The only good part was the staff . Very frendly and helpful especially the lady checking us in
Michael
Michael, 1-night romance trip
Verified Expedia guest review
2/10 Poor
Aug 4, 2024
Nothing to like but lack of staff at reception waited 20 minutes to check in not enough pillows and ones we had were flat as if no pillows only 2 hand towels not enough toilet roll had to ask for more in morning from staff member found in pub kitchen area vapeing and playing on phone and that was no good he couldn't find any so had to visit bar area toilets to get a roll out of date milk pots in the room and positioning of toilet roll dispenser meant you had to sit sideways on toilet and view from window was old disused fridges and old chairs need rectifying as won't be staying again very poor
ian
ian, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 29, 2024
Jonathon
Jonathon, 1-night trip
Verified Expedia guest review
4/10 Fair
Jul 28, 2024
Won’t be staying again
Chris
Chris, 1-night trip
Verified Expedia guest review
2/10 Poor
Jul 28, 2024
Very very dirty, not possible to stay at this property as it was so unclean pictures available on request
Peter
Peter, 1-night romance trip
Verified Expedia guest review
2/10 Poor
Jul 7, 2024
There was no milk for the tea coffee had to ask 2 members of staff and there was no spoon either,there was a horrible smell of sewage from the bath room so had to keep the door closed all times, burn are on the bed size table carpet was disgust bed was not comfortable at all lumps and bumps horrible nights sleep only, good thing was the food and drinks from the restaurant side but soon as we didn’t want a Desert the staff didn’t come over at all to see if we wanted another drink
Katy
Katy, 1-night romance trip
Verified Expedia guest review
4/10 Fair
Jul 3, 2024
The Windmill Hotel
No WiFi in the room despite being advertised. No kettle in the room. Bathroom light switch badly cracked. Room cold and damp. Staff did try and help with WiFi.
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Jun 30, 2024
mark
mark, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 18, 2024
Great
Great experience, food was first class.
William
William, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 12, 2024
Heather
Heather, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jun 10, 2024
Joanne
Joanne, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 8, 2024
Stephen
Stephen, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 4, 2024
Good all round service but no breakfast
John
John, 1-night trip
Verified Expedia guest review
6/10 Good
May 23, 2024
Alex
Alex, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
May 9, 2024
Alex
Alex, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Apr 13, 2024
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Apr 6, 2024
Andrea
Andrea, 1-night trip
Verified Expedia guest review
4/10 Fair
Mar 31, 2024
First given a room with either chocolate or something trodden into the carpet. I then was given another room no towels no lamp no shower gel ect. Only a almost empty liquid soap , toilet had never seen bleach. The unmanned reception had the phone ringing constantly on loud speaker even woken early hours to the phone constantly ringing. Never again. However the restaurant food was absolutely spot on , absolutely brilliant. I'd definitely go back for food but not to stay over.