Step into the heart of history with easy access to nearby attractions. Enjoy your morning with a fresh breakfast buffet or simply relax amidst beautiful gardens.
Av presidente kennedy, 109, Petrópolis, RJ, 25680030
What's nearby
Crystal Palace - 2 min walk
House of Princess Isabel - 9 min walk
House of Santos Dumont Museum - 13 min walk
Imperial Museum - 15 min walk
Quintandinha Palace - 8 min drive
Getting around
Rio de Janeiro International Airport (GIG) - 68 min drive
Rio de Janeiro (SDU-Santos Dumont) - 83 min drive
Saracuruna Station - 34 min drive
Campos Elíseos Station - 36 min drive
Jardim Primavera Station - 36 min drive
Restaurants
Imperatriz Leopoldina - 9 min walk
McDonald's - 7 min walk
Bar Casarão Odin - 5 min walk
Bar Bohemia - 5 min walk
Casa Pellegrini - 6 min walk
About this property
Hotel Pousada Crystal Palace
When visiting Petrópolis, Hotel Pousada Crystal Palace is a great choice to consider. Guests looking for a bite to eat can check out Bistrô Crystal Palace, which serves Brazilian cuisine. Other highlights include a bar/lounge and a garden.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
27 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
Uncovered onsite self parking (BRL 25 per stay)
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Services
24-hour front desk
Facilities
Garden
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Iron/ironing board
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Phone
More
Daily housekeeping
Special features
Dining
Bistrô Crystal Palace - This restaurant specializes in Brazilian cuisine.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BRL 50 per pet, per day
Parking
Uncovered self parking costs BRL 25 per stay
Policies
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Crystal Palace Petropolis
Hotel Pousada Crystal Palace Inn
Hotel Pousada Crystal Palace Petrópolis
Hotel Pousada Crystal Palace Inn Petrópolis
Frequently asked questions
Are pets allowed at Hotel Pousada Crystal Palace?
Yes, pets are welcome. There's a charge of BRL 50 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Pousada Crystal Palace?
Yes. Self parking costs BRL 25 per stay.
What are the check-in and check-out times at Hotel Pousada Crystal Palace?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Late check-out is available for a charge.
What is there to do at Hotel Pousada Crystal Palace and nearby?
Hotel Pousada Crystal Palace has a garden.
Are there restaurants at or near Hotel Pousada Crystal Palace?
What's the area around Hotel Pousada Crystal Palace like?
Hotel Pousada Crystal Palace is a short 1-minute walk from Vale do Paraíba and 2 minutes' walk from Crystal Palace.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
10/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 6, 2025
Foi boa! A localização é perfeita, mas o quarto tinha cheiro de mofo.
Renata
Renata, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 5, 2025
Flavio
Flavio, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 30, 2024
Hotel pousada fraquíssima
Estadia pessima, quarto minúsculo, banheiro com vazamento que deixou apartamento enxarcado de água após o banho, sem interfone para se comunicar com recepção. Preço inadequado para a qualidade da pousada, você pagar uma média de diária de R$ 450,00, o máximo que valeria seria R$ 200,00 e olhe lá
Marcio A
Marcio A, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 27, 2024
Muito boa!
Gostamos muito. Funcionários simpáticos, quarto confortável, bom café. Comida do restaurante excelente, recomendo. Perto de tudo. Ponto negativo somente estacionamento.
Julyana
Julyana, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 26, 2024
Cafe da manha muuto bom
Apenas uma noite, foi tranquilo, cama confortavel. Estacionamento reduzido.
Cafe da manha muito bom.
Marcelo
Marcelo, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 25, 2024
Gabriela
Gabriela, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 23, 2024
Problemas no banheiro
Achei a localização do hotel muito boa. Por fora, é uma gracinha e o atendimento foi bom de um modo geral, principalmente em relação à limpeza. Mas deixou a desejar no quesito conforto. Os quartos são viajamos acompanhados de outras pessoas que reservaram mais dois quartos. Todos saíram insatisfeitos com relação ao tamanho do quarto. O banheiro, apesar de muito limpo, teve infiltração no teto e começou a pingar água no vaso sanitário. O chuveiro elétrico só esquentou no primeiro banho. No segundo, o banho foi frio. Pode ter sido má sorte, mas acho que merece ser registrado. O chuveiro de outro quarto da nossa família também apresentou problemas.
Daniela
Daniela, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 22, 2024
Ótima experiência para família com pets.
Márnio
Márnio, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 20, 2024
Rafael
Rafael, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Dec 17, 2024
Nao recomendo
Valor cobrado absurdamente caro, mais de 900 reais a diária, para nos oferecer um quarto totalmente diferente das fotos, as camas apertadas uma colada na outra, o chuveiro quebrado, mas foi solucionado. Porem deveriam ter checado antes o funcionamento antes de alojar os clientes. Chao empoeirado. Cafe da manha simples, nada demais.
Adriana
Adriana, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Dec 16, 2024
Pior estadia
Péssimo atendimento, péssima estadia! Quarto sem ventilação com ar condicionado na lateral da cama, no mínimo insalubre! Tentamos solicitar a troca do quarto e não fomos atendidas! Precisamos de muita conversa para devolverem parte do nosso valor e ainda assim, devolveram o valor errado. Não volto e não recomendo.
Café da manhã horrível!
Fabiola
Fabiola, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Dec 2, 2024
Guilherme
Guilherme, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 25, 2024
wellington
wellington, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 20, 2024
Foi uma boa estadia. Mas teve seus contratempos: primeiro o quarto não estava liberado as 14 hrs. Segundo o chuveiro estava queimado. E terceiro, o quarto ficou bem sujo devido ao conserto do chuveiro e limparam, mas não trocaram a toalha de chao suja. Mas a equipe foi atenciosa.