2/10 Poor
Dec 11, 2024
Crazy night
Well to begin with we arrived later after attending a funeral,couldnt find the entrance so ended upgoing in at the exit. The young girl came out to the car and saidthat they had no knowlege of my requests and said that sometimes requests do not get passed on the only room available was in a separate building but it did have steps to the room. We then went to the room the girl left saying we could park close my husband then went to the room and i had to struggle up the 5 steps whilst my 80year old husband had to lift the scooter up the steps. Once in the room the tv was not working and couldnt get the wifi trird ringing reception but no answer my husband then went over to the main building for help. Rthe young girl was very helpful and got the wifi working and the tv. Couldnt use the bath or shower as was unable to lift legs over the bath.
Lynn
Lynn, 1-night trip
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