On a trip to see family for Christmas, I have to say this hotel was one of tge beat I have stayed at in Grand Rapids. The location and area stores, food, entertainment and gas were a huge perk. The inside staff customer service was awesome! The insidw of the room and all it's accomodations were what I really appreciated, the miceowave, fridge, dishes, dishwasher desk, and couch. It felt like home and the perfect accomodations if i have to travel for work. My sister booked a room and hers was even more spacious. She enjoyed the pool for her family. It was the perfect stay thru the holidays.