Check-in took ages, the room had no mirrors anywhere convenient and bright, there were no spoons for hot drinks nor was there many options. Room overlooked one of the busiest roads in the city, but the windows hardly blocked any noise, it was awful - emailed reception asking if it was possible to move rooms and they never replied. Also got charged on checkout for having water etc from the room’s fridge, when they never said anywhere that they aren’t free, nor where there any prices in the fridge. Fine stay if you’re on a tight budget but there’s no way this is a 4 star hotel!