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Empress Palace Hotel

4.0 star property
Surrey guesthouse in city center

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Empress Palace Hotel

Reception
Honeymoon Studio Suite | Down comforters, individually decorated, individually furnished, desk
Honeymoon Studio Suite | Private kitchen | Full-size fridge, microwave, oven, electric kettle
Front of property - evening/night
Honeymoon Studio Suite | Private kitchen | Full-size fridge, microwave, oven, electric kettle

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Pet friendly
  • Non-smoking
  • Laundry facilities
  • Air conditioning
  • Free WiFi
Main amenities
  • Self parking
  • Terrace
  • Air conditioning
  • Garden
  • Lobby fireplace
  • Communal living room
  • Microwave in a common area
  • Refrigerator in a common area
  • Laundry service
  • Wedding services
  • Limited hour front desk
  • TV in a common area
Feel at home
  • Playground on site
  • Cookware, dishware, and utensils
  • Separate dining area
  • Separate sitting area
  • Garden
  • Terrace
The price is $106
includes taxes & fees
$102 per night
Jan 26 - Jan 27

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Elite Suite, 1 Bedroom, Ensuite

Elite Suite, 1 Bedroom, Ensuite | Down comforters, individually decorated, individually furnished, desk

Elite Suite, 1 Bedroom, Ensuite

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Romantic Suite, 2 Queen Beds, Non Smoking, Garden View

Romantic Suite, 2 Queen Beds, Non Smoking, Garden View | Down comforters, individually decorated, individually furnished, desk

Romantic Suite, 2 Queen Beds, Non Smoking, Garden View

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Studio Suite

Honeymoon Studio Suite | Bathroom | Bidet, soap, toilet paper

Honeymoon Studio Suite

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Heating
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 Queen Bed, 2 Bathrooms, Garden View

Down comforters, individually decorated, individually furnished, desk

Basic Room, 1 Queen Bed, 2 Bathrooms, Garden View

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Down comforters, individually decorated, individually furnished, desk

Family Suite

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
  • Sleeps 7
  • 1 Twin Bed, 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Honeymoon Suite, 1 Bedroom

Honeymoon Suite, 1 Bedroom | Down comforters, individually decorated, individually furnished, desk

Honeymoon Suite, 1 Bedroom

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, Balcony, Garden View

Grand Room, Balcony, Garden View | Down comforters, individually decorated, individually furnished, desk

Grand Room, Balcony, Garden View

Highlights

Yard
Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • Sleeps 6
  • 2 King Beds

View all photos for Family Room, 1 Bedroom, Refrigerator & Microwave

Down comforters, individually decorated, individually furnished, desk

Family Room, 1 Bedroom, Refrigerator & Microwave

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
  • Sleeps 8
  • 2 King Beds

View all photos for Economy Room

Economy Room | Down comforters, individually decorated, individually furnished, desk

Economy Room

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | Down comforters, individually decorated, individually furnished, desk

Luxury Suite

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, desk, iron/ironing board, cribs/infant beds

Days Inn by Wyndham Surrey

Free breakfast
Free parking
Free WiFi
Connecting rooms available
7.0 out of 10, Good, (1003)
The price is $107
includes taxes & fees
$93 per night
Jan 14 - Jan 15
Days Inn by Wyndham Surrey
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About the neighborhood

Map
12788 Ross Place, 1, Surrey, BC, V3V6E1

What's nearby

  • Holland Park - 3 min drive
  • Guilford Town Centre - 9 min drive
  • Douglas College - 12 min drive
  • Hard Rock Casino Vancouver - 15 min drive
  • Metropolis at Metrotown - 20 min drive

Getting around

  • Pitt Meadows, BC (YPK) - 29 min drive
  • Vancouver Intl. Airport (YVR) - 35 min drive
  • Abbotsford, BC (YXX-Abbotsford Intl.) - 46 min drive
  • Bellingham, WA (BLI-Bellingham Intl.) - 46 min drive
  • Vancouver Harbour Flight Centre (CXH) - 50 min drive
  • Saturna Island, BC (YAJ-Lyall Harbour Seaplane Base) - 30 miles/48.3 km
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 29.6 miles/47.6 km
  • Pitt Meadows Maple Meadows Station - 27 min drive
  • Pitt Meadows Station - 30 min drive
  • Coquitlam Central Station - 32 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Tim Hortons - ‬2 min drive
  • ‪The Samosa House - ‬14 min walk
  • ‪Donegal's Irish House - ‬3 min drive
  • ‪Kerala Kitchen - ‬3 min drive

About this property

Empress Palace Hotel

When visiting Surrey, Empress Palace Hotel is a great choice to consider. A terrace and a garden are offered, and in-room conveniences include refrigerators and microwaves.

Languages

Arabic, English, Farsi, Hindi

At a glance

DONE

Hotel size

    • 15 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 5 percent for credit card payments
    • The front desk is open daily from 1:00 PM - midnight
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured uncovered onsite self parking (USD 20 per day)
    • Onsite parking limited (max 1 space per unit)
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Shared microwave
  • Shared refrigerator

Traveling with children

  • Playground

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Wedding services

Facilities

  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Home comfort

  • Air conditioning and heating
  • Electric kettle

Sleep well

  • Down comforter

What to enjoy

  • Yard
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area
  • Heated floors

Freshen up

  • Bidet
  • Soap
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Shared kitchen access
  • Oven
  • Cookware, dishes, and utensils
  • Paper towels

More

  • Access via exterior corridors
  • Shared accommodations

Fees & policies

Refundable deposits

  • Deposit: USD 150 per accommodation, per stay
  • Cash Cleaning deposit: USD 50 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Cleaning fee: USD 39 per accommodation, per stay
  • Administrative fee: USD 29 per accommodation, per night
  • Service fee: USD 10 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge of USD 49.00 (subject to availability)
  • Late check-in between 11:30 PM and 2:30 AM can be arranged for an extra charge of USD 29
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 5 percent
  • Electricity is available for an extra charge of USD 5 per night
  • Heating is available for an extra charge of USD 5 per night
  • Bed sheets are available for an extra charge of USD 5 per bed, per night (or guests may bring their own)

Children & extra beds

  • Rollaway beds are available for USD 50.0 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per day
  • Pets are allowed for an extra charge of USD 29 per pet, per day (maximum USD 4 per stay), plus a one-time cleaning fee of USD 20

Parking

  • Uncovered self parking costs USD 20 per day
  • Parking height restrictions apply

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.

Also known as

Empress Palace Hotel Surrey
Empress Palace Hotel Guesthouse
Empress Palace Hotel Guesthouse Surrey

Frequently asked questions

Does Empress Palace Hotel offer free cancellation for a full refund?
Yes, Empress Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Empress Palace Hotel?
Yes, pets are welcome. There's a charge of USD 29 per pet, per day, and there's also a deposit of USD 100 per day. Service animals are exempt from fees.
Is parking offered on site at Empress Palace Hotel?
Yes. Self parking costs USD 20 per day. Parking spots may be limited.
What are the check-in and check-out times at Empress Palace Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of USD 49.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Empress Palace Hotel?
No, this guesthouse doesn't have a casino, but Starlight Casino (14-min drive) and Hard Rock Casino Vancouver (15-min drive) are both nearby.
What is there to do at Empress Palace Hotel and nearby?
Empress Palace Hotel has a garden.
Does Empress Palace Hotel have any outdoor private spaces?
Yes, every room features a yard.
What's the area around Empress Palace Hotel like?
Empress Palace Hotel puts you in the heart of Surrey. Popular attractions include Metropolis at Metrotown, which is 20 minutes away by car.

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Poor

2-night family trip
Verified Hotels.com guest review

2/10 Poor

1-night family trip
Verified Hotels.com guest review

4/10 Fair

This is not a hotel. It’s a bed and breakfast without the breakfast. This is someone’s home. Layout is confusing and it’s feels like a rip off
Lisa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

When we decided to book this property, we couldn’t believe that we get would be booked. Our room was a spacious and in good areathank you so much
David, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The best of the best I cannot imagine how nice was the place best Fast WIFI Free parking was provided Good price Safety was assured Very suitable suites we had with unique touch
Perisa, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We got the room as it was advertised price was reasonable. It was killing locational that I was in the great white and atmosphere vibration of the total Palace was great brilliant idea to make a business like this in our own country. Thanks the city on Expedia.
Kiliiouts, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

It was super beautiful and clean as I could see through the portal. My wife choose the photo that we wanted to stay at the actual place. We booked online because they greet us warranty and everything goes accordingly thank you so much.
Sam, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

We really dreamt to stay in a notable place and luckily Expedia helped us We called place before arrival abd they were expecting us Thank you for amazing suites
Larry, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We wondered if we see the real majestic areas Upon arrival we entered to a royal lobby and received warmly We called them before arrival and they were told us they are expecting us So I suggest you call them Super pretty suites we received and we left all in best condition as was received
Ala, 1-night family trip
Verified Expedia guest review

2/10 Poor

Bed dream in stayed, dirty, no base supplies, such as body wash, shampoo..the house keeper requested to charge extra tax and fee in cash, and wanted to give a economic room without windows ( we booked a basic room with window) when I checked in. The stayed night, there was a snoring man sleep in the shared living room. I paid two days stayed, but I must leave the next morning.
Yuchao, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Elegant and beautiful Clean and central Good safe abd worth of money
Nancy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Superb Great hosts Safety very good Trusted Highly recommended it
Ziba, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Such of wonderful management they have They work from 2.30 pm until midnight but upon paying they provide you pass code on arrival and you will be welcomed
Salamat, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

It was nested in an expensive houses and classy neighborhood about 1 miles a way from good malls for shopping Easy access to main store by walking distance They do not have Resturant but we ordered our food from outside that was the best Indian store Great room and wide to wide window fresh Clean towels and Price was great Very quiet to sleep Good quality
Olimd, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Easy access from. Main strdet Free good parking and very fast WIFi Suoer beautuful and ckesn Very trusted team
Timbara,, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff and manager of the day helped us to upgrade our room to a bigger room and of course we had to pay for extra children we had We made a mistake thought it was a flat rate abd we came with 3?kids But we are glad to find it out and paid difference Room was spacious abd comfortable beds Amenity such as kitchen was very good
Judi, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Olojo olo, 1-night trip
Verified Expedia guest review

4/10 Fair

Harkarandeep, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Greatest stays with lovely team WIfi was free in our room Fast speed Free parking Near major shops Very good garden and play ground for kids
Arshan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Superb hosts Superb location Amenities for cooking Playing in yard Free fast fast WI-Fi and good safe parking We loved all aspects
Alex, 1-night family trip
Verified Expedia guest review

2/10 Poor

joao, 6-night family trip
Verified Expedia guest review

2/10 Poor

Vibhor, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the spacious clean suite delicious free coffee at random gift We will book it again We booked two queen bed on top vip level floor
Julia, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

What a great and safe guest royal house. Great mega big size mansion as boutique hotel good
Frankline, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

We fell in love with our chosen suite It was as described on line manager was a very adorable honorable lady that day They help us to find groceries stores which was only 6 minutes away by walking Easy access Thank you 1000 times
Sima, 1-night family trip
Verified Expedia guest review