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Empress Palace Hotel

4.0 star property
Explore an urban retreat where playfulness meets relaxation. Get cozy by the fireplace or plan an unforgettable wedding amidst beautiful gardens.

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Photo gallery for Empress Palace Hotel

Reception
Honeymoon Studio Suite | Down comforters, individually decorated, individually furnished, desk
Front of property - evening/night
Honeymoon Studio Suite | Private kitchen | Full-size fridge, microwave, oven, electric kettle
Honeymoon Studio Suite | Private kitchen | Full-size fridge, microwave, oven, electric kettle
In the heart of the city, Empress Palace Hotel offers a serene oasis with a garden and playground. Unwind in your room with free WiFi, or relax by the fireplace in the lobby; you can also take advantage of dry cleaning services, outdoor furniture, wedding services and self parking.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking available
  • Air conditioning
  • Non-smoking
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Self parking
  • Terrace
  • Air conditioning
  • Garden
  • Lobby fireplace
  • Communal living room
  • Microwave in a common area
  • Refrigerator in a common area
  • Laundry service
  • Wedding services
  • Limited hour front desk
  • TV in a common area

Feel at home (6)

  • Playground on site
  • Cookware, dishware, and utensils
  • Separate dining area
  • Separate sitting area
  • Garden
  • Terrace
The current price is $134
includes taxes & fees
$127 per night
Feb 20 - Feb 21

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Elite Suite, 1 Bedroom, Ensuite

Elite Suite, 1 Bedroom, Ensuite | Down comforters, individually decorated, individually furnished, desk

Elite Suite, 1 Bedroom, Ensuite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
Down duvet
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Romantic Suite, 2 Queen Beds, Non Smoking, Garden View

Romantic Suite, 2 Queen Beds, Non Smoking, Garden View | Down comforters, individually decorated, individually furnished, desk

Romantic Suite, 2 Queen Beds, Non Smoking, Garden View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
Down duvet
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Studio Suite

Honeymoon Studio Suite | Bathroom | Bidet, soap, toilet paper

Honeymoon Studio Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Full-sized refrigerator/freezer
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 Queen Bed, 2 Bathrooms, Garden View

Down comforters, individually decorated, individually furnished, desk

Basic Room, 1 Queen Bed, 2 Bathrooms, Garden View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
Down duvet
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Down comforters, individually decorated, individually furnished, desk

Family Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
Down duvet
  • Sleeps 7
  • 1 Twin Bed, 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Honeymoon Suite, 1 Bedroom

Honeymoon Suite, 1 Bedroom | Down comforters, individually decorated, individually furnished, desk

Honeymoon Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
Down duvet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, Balcony, Garden View

Grand Room, Balcony, Garden View | Down comforters, individually decorated, individually furnished, desk

Grand Room, Balcony, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
  • Sleeps 6
  • 2 King Beds

View all photos for Family Room, 1 Bedroom, Refrigerator & Microwave

Down comforters, individually decorated, individually furnished, desk

Family Room, 1 Bedroom, Refrigerator & Microwave

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
Down duvet
  • Sleeps 8
  • 2 King Beds

View all photos for Economy Room

Economy Room | Down comforters, individually decorated, individually furnished, desk

Economy Room

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | Down comforters, individually decorated, individually furnished, desk

Luxury Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
Down duvet
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, desk, iron/ironing board, cribs/infant beds

Days Inn by Wyndham Surrey

  • Free breakfast
  • Free parking
  • Free WiFi
  • Connecting rooms available
7.0 out of 10, Good, 1,000 reviews
The price is $104
includes taxes & fees
$90 per night
Feb 24 - Feb 25
Days Inn by Wyndham Surrey
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About the neighborhood

Map
12788 Ross Place, 1, Surrey, BC, V3V6E1

What's nearby

  • Holland Park - 3 min drive
  • Guilford Town Centre - 9 min drive
  • Hard Rock Casino Vancouver - 15 min drive
  • Lougheed Town Centre - 16 min drive
  • Metropolis at Metrotown - 20 min drive

Getting around

  • Pitt Meadows, BC (YPK) - 29 min drive
  • Vancouver Intl. Airport (YVR) - 35 min drive
  • Abbotsford, BC (YXX-Abbotsford Intl.) - 46 min drive
  • Bellingham, WA (BLI-Bellingham Intl.) - 46 min drive
  • Vancouver Harbour Flight Centre (CXH) - 50 min drive
  • Saturna Island, BC (YAJ-Lyall Harbour Seaplane Base) - 30 miles/48.3 km
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 29.6 miles/47.6 km
  • Pitt Meadows Maple Meadows Station - 27 min drive
  • Pitt Meadows Station - 30 min drive
  • Coquitlam Central Station - 32 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Tim Hortons - ‬2 min drive
  • ‪The Samosa House - ‬14 min walk
  • ‪Donegal's Irish House - ‬3 min drive
  • ‪Kerala Kitchen - ‬3 min drive

About this property

Empress Palace Hotel

When visiting Surrey, Empress Palace Hotel is a great choice to consider. A terrace and a garden are offered, and in-room conveniences include refrigerators and microwaves.

Languages

Arabic, English, Farsi, Hindi

At a glance

DONE

Hotel size

    • 15 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 5 percent for credit card payments
    • The front desk is open daily from 1:00 PM - midnight
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured uncovered onsite self parking (USD 20 per day)
    • Onsite parking limited (max 1 space per unit)
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Shared microwave
  • Shared refrigerator

Traveling with children

  • Playground

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Wedding services

Facilities

  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Home comfort

  • Air conditioning and heating
  • Electric kettle

Sleep well

  • Down comforter

What to enjoy

  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area
  • Heated floors

Freshen up

  • Bidet
  • Soap
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Shared kitchen access
  • Oven
  • Cookware, dishes, and utensils
  • Paper towels

More

  • Access via exterior corridors
  • Shared accommodations

Fees & policies

Refundable deposits

  • Deposit: USD 150 per accommodation, per stay
  • Cash Cleaning deposit: USD 50 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Cleaning fee: USD 39 per accommodation, per stay
  • Administrative fee: USD 29 per accommodation, per night
  • Service fee: USD 10 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge of USD 49.00 (subject to availability)
  • Late check-in between 11:30 PM and 2:30 AM can be arranged for an extra charge of USD 29
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 5 percent
  • Electricity is available for an extra charge of USD 5 per night
  • Heating is available for an extra charge of USD 5 per night
  • Bed sheets are available for an extra charge of USD 5 per bed, per night (or guests may bring their own)

Children & extra beds

  • Rollaway beds are available for USD 50.0 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per day
  • Pets are allowed for an extra charge of USD 29 per pet, per day (maximum USD 4 per stay), plus a one-time cleaning fee of USD 20

Parking

  • Uncovered self parking costs USD 20 per day
  • Parking height restrictions apply

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.

Also known as

Empress Palace Hotel Surrey
Empress Palace Hotel Guesthouse
Empress Palace Hotel Guesthouse Surrey

Frequently asked questions

Does Empress Palace Hotel offer free cancellation for a full refund?

Yes, Empress Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Empress Palace Hotel?

Yes, pets are welcome. There's a charge of USD 29 per pet, per day, and there's also a deposit of USD 100 per day. Service animals are exempt from fees.

Is parking offered on site at Empress Palace Hotel?

Yes. Self parking costs USD 20 per day. Parking spots may be limited.

What are the check-in and check-out times at Empress Palace Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of USD 49.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at Empress Palace Hotel?

No, this guesthouse doesn't have a casino, but Starlight Casino (14-min drive) and Hard Rock Casino Vancouver (15-min drive) are both nearby.

What is there to do at Empress Palace Hotel and nearby?

Empress Palace Hotel has a garden.

What's the area around Empress Palace Hotel like?

Empress Palace Hotel puts you in the heart of Surrey. Popular attractions include Port of Vancouver, which is 32 minutes away by car.

Empress Palace Hotel Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Marvelous stays
David, 1-night trip

10/10 Exceptional

For vacation we recommend it We booked a week there All was great
Ali, 1-night trip

10/10 Exceptional

The best stays in city
Hamid, 1-night trip

10/10 Exceptional

The best of the best price for great amenities Quiet and charming
Hana, 1-night trip

10/10 Exceptional

In near future we travel back here again They were super host Friendly abd room was pretty good Pretty safe, quiet and central
Rabbi, 1-night trip

10/10 Exceptional

Great beds and a monitors such as kitchen in front of room Pet friendly and very good staff Great value for money
Queeny, 1-night trip

10/10 Exceptional

Such of amazing property helped us not only had a nice sleep in comfortable beds and room was cleaned Management was super nice
Alex, 1-night trip

10/10 Exceptional

Superb Great hosts Safety very good Trusted Highly recommended it
Ziba, 1-night trip

10/10 Exceptional

Superb hosts Superb location Amenities for cooking Playing in yard Free fast fast WI-Fi and good safe parking We loved all aspects
Alex, 1-night trip

10/10 Exceptional

I’m very excited to be hosted there Sweet guest home palace We come back
Hararar, 1-night trip

10/10 Exceptional

We got what we booked Thank you
Sahaz, 1-night trip

10/10 Exceptional

Greatest stays with lovely team WIfi was free in our room Fast speed Free parking Near major shops Very good garden and play ground for kids
Arshan, 1-night trip

10/10 Exceptional

We recently had the pleasure of staying at the Empress Palace Hotel. We are impressed for quality the stuff , location I’m very attractive to quality always immaculate, spacious and clean location was very safe and easy access by walking or buss
Heydar, 1-night trip

10/10 Exceptional

We were 100 percent satisfied as guests
Kelly, 1-night trip

10/10 Exceptional

The best of the best I cannot imagine how nice was the place best Fast WIFI Free parking was provided Good price Safety was assured Very suitable suites we had with unique touch
Perisa, 1-night trip

10/10 Exceptional

What a great and safe guest royal house. Great mega big size mansion as boutique hotel good
Frankline, 1-night trip

10/10 Exceptional

We really dreamt to stay in a notable place and luckily Expedia helped us We called place before arrival abd they were expecting us Thank you for amazing suites
Larry, 1-night trip

10/10 Exceptional

Elegant and beautiful Clean and central Good safe abd worth of money
Nancy, 1-night trip

10/10 Exceptional

The best of the best We got it listed in our favorites
Jahan, 1-night trip

10/10 Exceptional

What we love about this hotel is that they have few rooms and very organized and killing each time we book one different rooms, top-level, VIP suites, are grand majestic
Alex, 1-night trip

10/10 Exceptional

We loved all aspects
Jahan, 1-night trip

10/10 Exceptional

Beautiful palace hotel after standing service and hospitality we love did you give it 10 out of 10?
Tina, 1-night trip

10/10 Exceptional

Loved the spacious clean suite delicious free coffee at random gift We will book it again We booked two queen bed on top vip level floor
Julia, 1-night trip

10/10 Exceptional

Fantastic in all matters
Frabkin, 1-night trip

10/10 Exceptional

Easy access from. Main strdet Free good parking and very fast WIFi Suoer beautuful and ckesn Very trusted team
Timbara,, 1-night trip