Hong Kong International Airport (HKG) - 58 min drive
Zhuhai Station - 18 min drive
Restaurants
Jin Yue Xuan - 12 min walk
Lord Stow's Bakery & Cafe 安德魯餅店及咖啡店 - 19 min walk
星巴克 - 14 min walk
TDR - 12 min walk
Hiro Ramen - 12 min walk
About this property
Andaz Macau
Andaz Macau features a free water park and puts you just a 5-minute drive from Venetian Macao Casino and City of Dreams. You can splash around at the indoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a lazy river and a garden. Fellow travelers love the helpful staff.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
At a glance
Hotel size
715 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free covered onsite self parking
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Traveling with children
Children stay free (see details)
Free water park access
Lazy river
Art supplies
Bed rails
Fence around the pool
Lifeguard on site
What to do
Access to nearby outdoor pool
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Garden
An indoor pool
Free water park
Lazy river
Waterslide
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 47
Hardwood flooring in room
Room amenities
Be entertained
65-inch flat-screen TV
Digital TV channels
Pay movies
Home comfort
Air conditioning
Free stocked minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Separate bathtub and shower
Hydromassage showerhead
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Meal delivery service
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Andaz Kitchen - Onsite restaurant.
Andaz Bar - Onsite bar. Open daily.
Andaz Lounge - Onsite lobby lounge. Happy hour is offered. Open daily.
Fees & policies
Refundable deposits
Deposit: HKD 1000 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately HKD 250.8 for adults and HKD 125.4 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from November 18 to March 28:
Water park
Children & extra beds
Rollaway beds are available for HKD 446.2 per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
Policies
This property accepts credit cards and cash.
Also known as
Andaz Macau Hotel
Andaz Macau Cotai
Andaz Macau Hotel Cotai
Frequently asked questions
Does Andaz Macau offer free cancellation for a full refund?
Yes, Andaz Macau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Andaz Macau ?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Andaz Macau ?
Sorry, pets aren't allowed.
Is parking offered on site at Andaz Macau ?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Andaz Macau ?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Is there an onsite casino at Andaz Macau ?
No, this hotel doesn't have a casino, but Venetian Macao Casino (17-min walk) and The Londoner Macao Casino (19-min walk) are both nearby.
What is there to do at Andaz Macau and nearby?
Andaz Macau has a lazy river and a garden, as well as access to a nearby outdoor pool.
Are there restaurants at or near Andaz Macau ?
Yes, there's an onsite restaurant, Andaz Kitchen.
What's the area around Andaz Macau like?
Andaz Macau is a short 17-minute walk from Venetian Macao Casino and 6 minutes' walk from Cotai Strip.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 10, 2024
Excellent stay
Excellent stay at this hotel. Staff were helpful, professional and welcoming.
The complementary sandals in the room for adults and our child was a nice touch.
Definitely will stay again in the future.
Richard
Richard, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Oct 23, 2024
Richard
Richard, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 23, 2024
Dave
Dave, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 26, 2024
choi
choi, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 24, 2024
Families stay away from Andaz hotel
Families beware. We booked this hotel solely based on Hotels.ca description of the hotel as “family friendly” with outdoor free water park assess and lazy river. Photos describing pool are showing lazy river as it’s right there in Andaz hotel. First photo. What a scam. Fraud stars. That outdoor water park is located outside hotel. Have to take 20-30 min shuttle bus to Galaxy hotel. Kids are devastated as it’s all raining days with Business Convention right at the hotel. Crowds spilling everywhere. Chaos and frustration… Very small room. With two kids there is no space to put and open luggages. They try to keep it clean. But annoying small details as cleaning ladies tend to sort your staff, pack in small envelopes everywhere. We all been in this position: who needs all crayons sorted? Waste of cleaning time. They have free lounge on 6 th floor but limited drink chooses, nuts and cookies.. Come on. Needless to say we complained to Hotels.com but somehow it’s not their deal. Somehow they have to get approval from Andaz manager to issue some refund. You know the outcome… No one cared. Shame on you Hotels.com supporting this misinformation on your web site and have no responsibility.
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 12, 2024
Great short getway
The check in staff Mandy Ma is friendly n helpful.As it is an anniversary celebration,she upgraded us to a suite room.Checked in is fast n smooth.Check in on 6th floor.Room facing construction, soundproofing not too good still got noises in morning
SYLVESTER
SYLVESTER, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 28, 2024
Just perfect.
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 25, 2024
Perfect getaway
My family and I had an amazing experience at Andaz Macau. From front desk to housekeeping, all the staff were friendly and helpful. We will definitely come back.
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 21, 2024
Zachary
Zachary, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 11, 2024
Yi Ming
Yi Ming, 3-night trip
Verified Expedia guest review
8/10 Very Good
Jul 10, 2024
Lilian
Lilian, 2-night trip
Verified Expedia guest review
10/10 Exceptional
May 22, 2024
Tsz Kwan
Tsz Kwan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 22, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 11, 2024
早餐好食
man chun
man chun, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
May 10, 2024
Jeff
Jeff, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 22, 2024
Charmaine
Charmaine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
KA YAN
KA YAN, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Great Experience
excellent hotel, glad that I have chosen this one. It is new and clean, with welcome drinks, snack, staff are nice and work systematically. It is under the Galaxy group so it is resourceful. Highly recommended.