The hotel was comfy and clean. The room was small and basic, however it was well worth the price, considering the cost of other hotels in Rome. The breakfast buffet was excellent, with lots of choice which was a nice surprise.
However, the best thing about this hotel was the service. The front desk staff and the staff we met over breakfast we so friendly and helpful. In particular, a staff member named Juan who was at the front desk did SO much to help us when we were having car problems, he ended up being the sole reason our sightseeing day in Rome was not ruined. He went above and beyond for us and we appreciated it so much. I would come back to this hotel again in a heartbeat because of their great customer service.