Chimelong International Circus - 5 min drive - 5.1 km
Xiangjiang Safari Park - 6 min drive - 5.1 km
Canton Fair Complex - 8 min drive - 10.9 km
Getting around
Foshan (FUO-Shadi) - 28 min drive
Baiyun International Airport (CAN) - 39 min drive
Shiguanglu Station - 9 min drive
Guangzhou Railway Station - 18 min drive
Guangzhou South Railway Station - 20 min drive
Airport shuttle (surcharge)
Area shuttle
Train station drop-off (surcharge)
Train station pick-up (surcharge)
Casino shuttle (surcharge)
Free theme park shuttle
Restaurants
星河湾酒店国际公寓酒店中餐厅 - 10 min walk
香江大酒店 - 8 min walk
作品一号 - 8 min walk
乐富酒窖 - 3 min drive
金稻香酒楼 - 10 min walk
About this property
Chateau Star River Guangzhou
When you stay at Chateau Star River Guangzhou, you'll be within a 10-minute drive of Chimelong Paradise and Canton Fair Complex. Guests can hang out at the indoor pool or seasonal outdoor pool, or grab a bite to eat at Always Cantonese, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a health club, and an indoor tennis court.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
304 rooms
Arranged over 23 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Onsite parking limited
Height restrictions apply for onsite parking
Transfers
Airport shuttle from 7 AM to 10:30 AM*
Train station shuttle
Offsite
Casino shuttle*
Free theme park shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
2 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Free theme park shuttle
Grocery/convenience store
What to do
Shopping
Working away
Business center
Meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2008
ATM/banking
Safe-deposit box at front desk
Garden
Health club
An indoor pool
Seasonal outdoor pool
Indoor tennis courts
3 outdoor tennis courts
Sauna
Banquet hall
Reception hall
Mediterranean architecture
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Grab bar near toilet
Room amenities
Be entertained
40-inch LCD TV
Cable TV channels
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Down comforter
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Separate bathtub and shower
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Always Cantonese - This restaurant serves breakfast, brunch, lunch, and dinner.
E-cafe - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
Fees & policies
Refundable deposits
Deposit: CNY 1000.00 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 228 for adults and CNY 114 for children
Airport shuttle service is offered for an extra charge of CNY 800 per vehicle (one-way)
Train station pick-up and train station drop-off service is offered for an extra charge
Casino shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for CNY 350.0 per day
Airport shuttle service for children costs CNY 800 (one-way)
Parking
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Also known as
Chateau River
Chateau Star River
Chateau Star River Guangzhou
Chateau Star River Hotel
Chateau Star River Hotel Guangzhou
Chateau Star River Guangzhou Hotel
Chateau Star River Guangzhou Hotel
Chateau Star River Guangzhou Guangzhou
Chateau Star River Guangzhou Hotel Guangzhou
Frequently asked questions
Does Chateau Star River Guangzhou offer free cancellation for a full refund?
Yes, Chateau Star River Guangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Chateau Star River Guangzhou?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at Chateau Star River Guangzhou?
Sorry, pets aren't allowed.
Is parking offered on site at Chateau Star River Guangzhou?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Chateau Star River Guangzhou?
Yes, an airport shuttle is available from 7 AM to 10:30 AM on request. The charge is CNY 800 per vehicle one-way.
What are the check-in and check-out times at Chateau Star River Guangzhou?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out is available.
What is there to do at Chateau Star River Guangzhou and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Chateau Star River Guangzhou also has a health club and a garden.
Are there restaurants at or near Chateau Star River Guangzhou?
Yes, there are 2 onsite restaurants.
What's the area around Chateau Star River Guangzhou like?
Chateau Star River Guangzhou is located on the waterfront in Panyu. Popular attractions include Chimelong Paradise, which is 4 minutes away by car.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
8/10 Very Good
Aug 8, 2023
Good room amenities.
Hock Lai
Hock Lai, 2-night trip
Verified Travelocity guest review
8/10 Very Good
Dec 23, 2019
Great!!!
Great big room and nice hotel lobby!!!
David
David, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2019
I HAVE BEEN VISITING THIS HOTEL SINCE OPENING. I REALLY FEEL LIKE HOME. I WILL COME BACK ALWAYS, AND THE MAIN REASON IS MY GOOD FIREND ADAM, WHAT A GREAT SERVICE PERSON!!
Gonzalo
Gonzalo, 1-night romance trip
Verified Expedia guest review
6/10 Good
Aug 31, 2019
I was here for a business trip and was told this was the nicest hotel in the area. The location was convenient, food wasn’t bad, and it was overall a decent experience. Initially, our room smelled like a smoking room so we asked to change and they gladly and quickly changed for us. Service here was fine and I don’t have many complaints. There are some food options down the street that were not bad.
JENNYR
JENNYR, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jul 5, 2019
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
May 17, 2019
Room are great, soundproofing needed to be improve as we still able to hear sound from outside
Tan
Tan, 3-night business trip
Verified Hotels.com guest review
4/10 Fair
May 7, 2019
The check deals doesn’t have anyone who speaks English. I had ask a friend to help out. Almost no one speaks dangling at the hotel. Room service order was wrong and they didn’t understand what I wanted. I could go on, but it’s pointless. The hotel is extremely beautiful and the facilities are amazing, but the service is poor. The rooms could do with better cleaning specially carpets and toilet seats.
Verified traveler
1-night business trip
Verified Expedia guest review
8/10 Very Good
Jan 27, 2019
Great Value Hotel
Big nice room a but some have really weird design like having the sink facing the river. Still nice rooms!
Eddie
Eddie, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 15, 2018
Happy Stay 💕
Love love love. Thank you for upgrading my room. VIP rounge was very convenient. I stayed in the corner suite. I loved the bathtub with great view but, bedroom layout wasn’t my favorite
Euny
Euny, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 15, 2018
5 star hotel with good service and a stone throw to the zoo in panyu
tang
tang, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 8, 2018
Chateau River Guangzhou
luxurious hotel location somewhat outside of city. Higher end residential district, safely walk able it seems. very good service, various food sources local and international
andreas
andreas, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 6, 2018
Quiet n nice river view
The wifi n tv in the bathroom doesnt really work. Staffs are really polite n nice, also has free shuttle bus to water park
ben
ben, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 12, 2018
Miguel
Verified Hotels.com guest review
6/10 Good
Apr 23, 2018
Lovely but lacking
Although the staff was great and the rooms beautiful, the in-house restaurants were limited as was the neighborhood... It was a nice neighborhood but not a lot going on. Were there a bar or western restaurant (other than the lobby) in the hotel, we wouldn't have noticed the lacking neighborhood.
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
Apr 12, 2018
Satisfying stay
Very spacious room, clean neat and new. Hotel breakfast has a wide selection, absolutely worth trying.
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
Jul 13, 2017
Unfortunately, people are working there, can't speak English at all. Very hard to communicate. Other than that there were ok.
Sunyoung
Sunyoung, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jun 19, 2017
Satisfactory
One of the better choice in the Panyu area
Kok Beng
Kok Beng, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
May 9, 2017
Fantastic Stay
HUGE room, i mean HUGE. Comfortable, Tidy, Amazing grounds, Good buffet dinner, Very helpful staff, Free shuttle service to Chimelong Parks, Fantastic pool, Would visit again.
Verified traveler
Verified Expedia guest review
2/10 Poor
May 3, 2017
Horrible Hotel
The room is nothing like the photos- photo's show that it looks good and new but it's old and there is dust everywhere
Verified traveler
Verified Expedia guest review
10/10 Exceptional
May 1, 2017
No english
The only complain i have is that the staff should speak real english.
Verified traveler
Verified Expedia guest review
10/10 Exceptional
Apr 20, 2017
Best hotel in guangzhou in all mi years going ther
Everything was perfect. Room, room service, attention. There is a shuttle to canton fair that us always on time.
frannk
Verified Expedia guest review
8/10 Very Good
Apr 20, 2017
Nice hotel but not much around, abit far out
Nice hotel, clean, but kind of in middle of nowhere, taxi ride is needed to get to attractions
Verified traveler
Verified Expedia guest review
8/10 Very Good
Apr 20, 2017
leung
Verified Hotels.com guest review
8/10 Very Good
Feb 24, 2017
Great hotel with friendly customer services... however the local area is not that convenient for eat and local commuting...
EDWARD
Verified Hotels.com guest review
4/10 Fair
Jan 24, 2017
Very Disappointing.
They say it is a five star hotel. Hotel itself is a beautiful hotel. Beautiful lobby and great river view. I stayed there for a week. My room was on 20th floor and I had to go back down and change the key because kew wouldn't work. Three times ! First night, there was no shampoo. I couldn't turn off the lights few nights. Light switches worked and sometimes didn't work. Room safe didn't work. They have to fix it while I was in the room. And thick dust everywhere. Terrible !