Derby Station Hotel, Sure Hotel Collection by Best Western
Located near a train station, Derby Station Hotel, Sure Hotel Collection by Best Western is a great choice for a stay in Derby. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.
Languages
English, Polish, Spanish
At a glance
Hotel size
87 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (GBP 8.00 per day)
Other information
Designated smoking areas
Property amenities
Food and drink
English breakfast (surcharge) on weekday mornings 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Working away
Business center
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Reception hall
Accessibility
Wheelchair accessible
Elevator
Assistive listening devices available
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Lounge Bar - This bar specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 12.50 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
This property is closed from December 6 2024 to December 5 2026 (dates subject to change).
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Parking
Self parking costs GBP 8.00 per day
Policies
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Derby Hallmark
Derby Hallmark Inn
Hallmark Derby
Hallmark Inn Derby
Hallmark Inn Derby
Derby Inn Sure Hotel Collection by Best Western
Derby Station Hotel, Sure Hotel Collection by Best Western Hotel
Derby Station Hotel, Sure Hotel Collection by Best Western Derby
Frequently asked questions
Is Derby Station Hotel, Sure Hotel Collection by Best Western currently open?
This property is closed from December 6 2024 to December 5 2026 (dates subject to change).
Are pets allowed at Derby Station Hotel, Sure Hotel Collection by Best Western?
Yes, pets are welcome. There's a charge of GBP 15.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Derby Station Hotel, Sure Hotel Collection by Best Western?
Yes. Self parking costs GBP 8.00 per day.
What are the check-in and check-out times at Derby Station Hotel, Sure Hotel Collection by Best Western?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Derby Station Hotel, Sure Hotel Collection by Best Western?
No, this hotel doesn't have a casino, but Mecca Bingo Beeston (18-min drive) and Dusk till Dawn Poker and Casino (21-min drive) are both nearby.
Are there restaurants at or near Derby Station Hotel, Sure Hotel Collection by Best Western?
Yes, Lounge Bar offers international cuisine.
What's the area around Derby Station Hotel, Sure Hotel Collection by Best Western like?
Derby Station Hotel, Sure Hotel Collection by Best Western is in the heart of Derby, a short 2-minute walk from Derby Station and 18 minutes' walk from Derby Cathedral.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
Reviews
10/10 Exceptional
Mar 6, 2020
Nice stay
Actually stayed across road at the hallmark hotel
ian
ian, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Mar 6, 2020
Reasonable for a night
Basic hotel but very convenient for the station
GRAHAM
GRAHAM, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 24, 2020
Up graded
Up graded to the sister hotel no extra cost
Car park is expensive at £8.00
No idea why they charge
Sandra
Sandra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 17, 2020
Great friendly staff. The room was very clean and spacious. Bed was comfortable and had good facilities in the room.
Verified traveler
3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 6, 2020
Happy customer
Great one night business stop over in Derby Actually upgraded to Hallmark Hotel. Great one night business stop over in Derby. Hotel staff are very friendly and helpful. Very clean and comfortable room. Great breakfast (service and food quality)!
Anthony
Anthony, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 20, 2020
Esther
Esther, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jan 19, 2020
Good stay
Well i will give it a 5 overall but i was moved to its sister hotel it was a upgrade but it still would have been nice ri have been told we were moved.
Ray
Ray, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jan 13, 2020
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 3, 2020
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 20, 2019
The room was clean and comfortable, pillows were a little bit soft, bed was comfortable, the room was quite warm but there was an electric fan for us to use.
Verified traveler
1-night romance trip
Verified Expedia guest review
8/10 Very Good
Dec 20, 2019
Hallmark Inn Derby Dec 2019
Shocked to find that they wanted over £8.00 for parking in their car park. A bit cheeky seeing as I was staying with them. Breakfast was ample but food could have been warmer.
Frank
Frank, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2019
Impressive value for money.
Three sharing a room! Beds were spacious, clean and comfortable. Nothing was too much trouble for the staff! They brought us extra towels, lots of bath stuff, two fans as the room was hot. I would highly recommend. The breakfast was hot and varied and fresh but across the road at the bigger hotel. My sister was offered gluten free porridge and bread. Very impressed! Just a 3 minute walk to our Christmas party. :)
Jacqueline
Jacqueline, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Dec 15, 2019
Adam
Adam, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 15, 2019
window lock in the rook broken and plug socket by TV not working. Informed reception
Verified traveler
1-night trip with friends
Verified Expedia guest review
8/10 Very Good
Dec 13, 2019
Good but somewhat expensive considering there isn’t netflix and the tv is quite old.
Verified traveler
1-night romance trip
Verified Expedia guest review
8/10 Very Good
Dec 9, 2019
The hotel is very close to the railway station which was ideal. A bit of a hike to the centre, but not an issue for most people. The reception staff were very helpful and pleasant. The room was fairly plain and the decor was marked in places, but clean. Good facilities including hairdryer and ironing board/iron and kettle. Comfortable bed and quiet during the night.
Verified traveler
1-night trip
Verified Expedia guest review
6/10 Good
Dec 8, 2019
I booked
Miranda
Miranda, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 7, 2019
Hallmark inn is just what you'd need for a short stay in Derby. Excellent location near the train station, and the main shopping area is just 10 minutes walk. I didn't mind going to the its other branch Hallmark Hotel just across the street for breakfast; which was good. The check in and check out was quite fast and the 24 hr receptionist helped with booking a taxi really fast to catch our bus. The only thing is that we asked for (meat free) breakfast boxes because we were leaving early last day; they were happily provided but were very basic and we got two instead of three but we didn't have time to clarify as we were in a hurry. All in all, I was satisfied with my brief stay there. Thank you.
Verified traveler
2-night family trip
Verified Expedia guest review
4/10 Fair
Dec 5, 2019
Overpriced and cleanliness not great
Key didn’t work twice black marks on bed sheets
Had to go to hotel across the road car park
Icy slipped and fell had to pay £8 to park my car
In their car park over night and as on my own on
First floor other guest walking about at 11pm didn’t
Feel safe disappointed and expensive for what I got
Julie
Julie, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 5, 2019
R
R, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Dec 4, 2019
We liked our room because it had three proper beds, it was warm and cosy and it was easy to get to the outside access.
Verified traveler
1-night family trip
Verified Expedia guest review
8/10 Very Good
Dec 4, 2019
Sarbjit
Sarbjit, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 3, 2019
Bed was comfortable, quiet room, never heard any noise even though near the city centre. Overall good value, and we would stay here again.
Verified traveler
1-night romance trip
Verified Expedia guest review
8/10 Very Good
Dec 1, 2019
Good value
Great value city centre hotel. Clean, warm, not flashy but everything you need. Reasonable parking charges.
Georgia at reception was very helpful. Good buffet breakfast at sister hotel opposite.
martyn
martyn, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 30, 2019
Dated 24th November
The hotel seemed a bit tired . We stayed here about 4 years ago when on a visit to Derby, and it seemed a lot brighter. The were black marks on the walls of the bedroom. And also we were charged £8 per night for parking the car. Usually if you were staying in a hotel the parking would be free. It was grand and near the INTU shopping centre a couple
of minutes walk.
It was very central.