Jose Maria Cordova Intl. Airport (MDE) - 130 min drive
Restaurants
La Fogata - 6 min drive
El Mirador- Restaurant - 7 min drive
El Bacchanal - 6 min drive
Alex Parrilla - 5 min drive
Koi - 6 min drive
About this property
The Brown, Guatape
Take in the views from the rooftop terrace when you stay at The Brown, Guatape. You can splash around at the outdoor pool, visit one of the 2 restaurants for a bite to eat, or unwind with a drink at one of the 2 bars/lounges. Other highlights include a poolside bar and a snack bar/deli. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
116 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
Free secured, covered onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 6:30 AM–10:00 AM
2 restaurants
2 bars/lounges
Poolside bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
Free daily reception
Snack bar/deli
Water dispenser
Working away
Meeting rooms
Coworking spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Laundry facilities
Porter/bellhop
Facilities
Rooftop terrace
Fireplace in lobby
Communal living room
An outdoor pool
No plastic coffee stirrers
Reception hall
Accessibility
Braille/raised signage
Elevator
Elevator door width (inches): 31
Wheelchair-accessible path of travel
Assistive listening devices in meeting rooms
Visual alarms in hallways
Front entrance ramp
Closed captioned TV
Well-lit path to entrance
Room amenities
Be entertained
55-inch Smart TV
Digital TV channels
Home comfort
Air conditioning
Minibar
Espresso maker
Iron/ironing board
Sleep well
Down comforter
Soundproofed rooms
Premium bedding
Select Comfort mattress
What to enjoy
Balcony
Individually decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Free international and local calls
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
Only registered guests are allowed in the guestrooms.
Property is located within an airport and access is restricted to airport travelers only. Flight boarding pass with passport must be presented upon check-in (visa may be required).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
The Brown Guatape
Luxé By The Charlee
The Brown, Guatape Hotel
The Brown, Guatape Guatapé
The Brown, Guatape Hotel Guatapé
Luxé By The Charlee Autograph Collection
Frequently asked questions
Does The Brown, Guatape offer free cancellation for a full refund?
Yes, The Brown, Guatape does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Brown, Guatape?
Yes, there's an outdoor pool.
Are pets allowed at The Brown, Guatape?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Brown, Guatape?
Yes, there's free self parking.
What are the check-in and check-out times at The Brown, Guatape?
Check-in start time: 3:00 PM; Check-in end time: 12:30 AM. Check-out time is noon.
What is there to do at The Brown, Guatape and nearby?
The Brown, Guatape has 2 bars and an outdoor pool.
Are there restaurants at or near The Brown, Guatape?
Yes, there are 2 onsite restaurants.
Does The Brown, Guatape have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Brown, Guatape like?
The Brown, Guatape is located a short 7-minute walk from Peñol-Guatapé Reservoir.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It’s one of the most breathtaking places we’ve ever been to.
Francisco
Francisco, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 29, 2024
Amazing hotel and views
illiett
illiett, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 24, 2024
Sivel
Sivel, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 20, 2024
The pool area was good
Carolina
Carolina, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 16, 2024
Mauricio
Mauricio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 13, 2024
I lived this placed ! The view to my room and the view in the pool/ dining area! Just amazing ! One thing I didn’t like though, when I checked out. The pillow and towel got dirty, and so they charged me an outrageous price…. They claimed it was damaged, which was not, nothing a simple laundry wouldn’t fix. I felt like they cornered me into paying that if not I wouldn’t be able to check out. felt like that was unfair and uncalled for.
Adam
Adam, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 8, 2024
Angelica
Angelica, 1-night trip
Verified Expedia guest review
2/10 Poor
Aug 4, 2024
Eduardo
Eduardo, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 2, 2024
Love it.
mariebelle
mariebelle, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 1, 2024
An espectacular place, connected with nature immediately and great views from room balcony
Javier
Javier, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 1, 2024
The food is horrible
Jeurina
Jeurina, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 30, 2024
Good
John
John, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 30, 2024
It is an amazing place for relaxing
Nelson
Nelson, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 30, 2024
Nice
Garrick
Garrick, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 29, 2024
Only problem is the road to get to the hotel is horrible.
Danny
Danny, 2-night romance trip
Verified Expedia guest review
4/10 Fair
Jul 27, 2024
Disappointing, overpriced, bugs, construction
Least favorite hotel experience after 6 months of traveling thru Colombia. The lobby & pool area are so beautiful, but that’s really all the hotel has going for it. A staff member was sitting in our room on his phone when we arrived which was odd. No hot water in shower. No hot water in jacuzzi tub, had to call maintenance. So many bugs in our room and bed! Construction loudly going on all day starting at 730am. No spa on site. Twenty minutes down a really rough dirt road to get to it and poorly marked so we got lost. Upcharges for everything. Jose at the pool service was the only super friendly and accommodating staff member he was amazing, everyone else lacked the hospitality Colombians usually have. Check in and out took too long and required repetitive info we’d already given. No traditional Colombian food or drinks. Meals and drinks very expensive. Nobody even acknowledged us at breakfast our last day- no coffee service, no hello, no eggs or protein on the buffet. Much better places for 1/3 the cost.