Benito Juarez Municipal Building - 3 min walk - 0.3 km
Plaza 28 - 18 min walk - 1.5 km
Plaza Las Americas - 3 min drive - 2.6 km
Puerto Cancun Marina Town Center - 4 min drive - 3.6 km
Ultramar Ferry Puerto Juárez - 5 min drive - 3.8 km
Getting around
Cancun Intl. Airport (CUN) - 25 min drive
Restaurants
The Healthy Place - 2 min walk
Onesto Café - 5 min walk
The Bowl Bar - 5 min walk
Yamamoto - 4 min walk
La Fonda del Zancudo - 4 min walk
About this property
Enigmatic Hotel Experience
When you stay at Enigmatic Hotel Experience, you'll be just a 5-minute drive from Plaza Las Americas and Plaza 28. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez are within a short drive.
Languages
English, Spanish
At a glance
Hotel size
13 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Barbecue grills
Shared microwave
Shared refrigerator
Water dispenser
What to do
Snorkeling nearby
Working away
Computer station
Coworking spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Bicycle rentals
Facilities
Garden
An outdoor pool
Outdoor furniture
Accessibility
Upper floors accessible by stairs only
Room amenities
Home comfort
Air conditioning
Sleep well
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Toilet paper
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Refundable deposits
Breakage deposit: USD 1000 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Destination fee: USD 3.8 per accommodation, per night
Service fee: USD 1 per person, per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
Policies
This property does not have elevators.
This property accepts credit cards and cash.
Also known as
Enigmatic Experience Cancun
Enigmatic Hotel Experience Hotel
Enigmatic Hotel Experience Cancun
Enigmatic Hotel Experience Hotel Cancun
Frequently asked questions
Does Enigmatic Hotel Experience offer free cancellation for a full refund?
Yes, Enigmatic Hotel Experience does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Enigmatic Hotel Experience?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Enigmatic Hotel Experience?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Enigmatic Hotel Experience?
Sorry, there's no onsite parking at Enigmatic Hotel Experience.
What are the check-in and check-out times at Enigmatic Hotel Experience?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Enigmatic Hotel Experience?
No, this hotel doesn't have a casino, but PlayCity Casino (7-min walk) and Royal Yak Casino and Sports Book (4-min drive) are both nearby.
What is there to do at Enigmatic Hotel Experience and nearby?
Have fun during the warmer months with activities nearby such as snorkeling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Enigmatic Hotel Experience?
Yes, there's an onsite restaurant.
What's the area around Enigmatic Hotel Experience like?
Enigmatic Hotel Experience is in Downtown Cancun, a short 18-minute walk from Plaza 28 and 3 minutes' walk from Benito Juarez Municipal Building.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
8.0/10
Amenities
10/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very Good
Mar 15, 2024
I arrived late and was only here one night before I went on a retreat about four hours away. It felt a bit like a hostel (common areas, at least). The room was very nice and the staff was friendly. Walked about 100 yards to a pleasant breakfast restaurant (The Rooster?) with good WiFi. I basically just slept here one night. Seems nice, though!
Maria
Maria, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 25, 2024
Kimberly
Kimberly, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 1, 2024
Excelente
Excelente Adrian es super amable explica muy bien todo
Un lugar tranquilo y bonito
Muy agradable todo