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AWA Hotel

4.0 star property
Hot springs hotel with restaurant, connected to a shopping center, near Skyline Rotorua

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AWA Hotel

Premium bedding, down comforters, in-room safe, individually decorated
Exterior
Rainfall showerhead, free toiletries, hair dryer, towels
Grand Triple Room | Premium bedding, down comforters, in-room safe, individually decorated
Rainfall showerhead, free toiletries, hair dryer, towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Laundry facilities
  • Air conditioning
  • Free parking
  • Free WiFi
  • Restaurant
Main amenities
  • Housekeeping once per stay
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Limited hour front desk
  • Banquet hall
Feel at home
  • Private bathroom
  • Premium TV channels
  • Garden
  • Laundry facilities
  • Elevator
  • Bathtub or shower
The price is $113
includes taxes & fees
$98 per night
Jan 2 - Jan 3, 2025

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Superior Double Room

Premium bedding, down comforters, in-room safe, individually decorated

Superior Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 301 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Triple Room

Premium bedding, down comforters, in-room safe, individually decorated

Superior Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 398 sq ft
  • Sleeps 7
  • 3 Double Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 355 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

View all photos for Triple Room

Premium bedding, down comforters, in-room safe, individually decorated

Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Large Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 301 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Triple Room

Premium bedding, down comforters, in-room safe, individually decorated

Luxury Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 355 sq ft
  • Sleeps 7
  • 3 Double Beds and 1 Large Twin Sofa Bed

View all photos for Twin Room

Premium bedding, down comforters, in-room safe, individually decorated

Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Grand Triple Room

Grand Triple Room | Premium bedding, down comforters, in-room safe, individually decorated

Grand Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 334 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Twin Room (1 Double Bed + 1 Single Bed)

Premium bedding, down comforters, in-room safe, individually decorated

Twin Room (1 Double Bed + 1 Single Bed)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Grand Triple (3 Double Beds)

Premium bedding, down comforters, in-room safe, individually decorated

Grand Triple (3 Double Beds)

  • Sleeps 6
  • 3 Double Beds

View all photos for Triple Room (1 Double Bed + 2 Single Beds)

Premium bedding, down comforters, in-room safe, individually decorated

Triple Room (1 Double Bed + 2 Single Beds)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Triple (3 Double Beds + 1 Sofa/Sofa Bed + Accessible Capacity)

Premium bedding, down comforters, in-room safe, individually decorated

Luxury Triple (3 Double Beds + 1 Sofa/Sofa Bed + Accessible Capacity)

  • Sleeps 7
  • 3 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Triple Room (2 Double Beds + 1 Single Bed)

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Triple Room (2 Double Beds + 1 Single Bed)

  • Sleeps 5
  • 1 Twin Bed and 2 Double Beds

View all photos for Superior Triple Room （3 Double Beds + 1 Sofa/Bed）

Premium bedding, down comforters, in-room safe, individually decorated

Superior Triple Room （3 Double Beds + 1 Sofa/Bed）

  • Sleeps 7
  • 3 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin (2 Double Beds)

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Twin (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room (1 Double Bed And 1 Double Sofa/Bed)

Premium bedding, down comforters, in-room safe, individually decorated

Superior Double Room (1 Double Bed And 1 Double Sofa/Bed)

  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Double Bed

View all photos for Deluxe Double (1 Double Bed)

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Double (1 Double Bed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Skyline View (2 Double Beds)

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Twin Skyline View (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Arawa Park Hotel

Free parking
Free WiFi
Restaurant
Gym
7.2 out of 10, Good, (1001)
The price is $96
includes taxes & fees
$83 per night
Jan 22 - Jan 23, 2025
Arawa Park Hotel
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About the neighborhood

Map
2 Kawaha Point Rd, Rotorua, Bay of Plenty, 3015

What's nearby

  • Skyline Rotorua - 7 min walk - 0.6 km
  • Mitai Maori Village - 9 min walk - 0.8 km
  • Eat Street - 5 min drive - 3.8 km
  • Tamaki Maori Village - 6 min drive - 4.5 km
  • Polynesian Spa - 6 min drive - 5.1 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 19 min drive
  • Tauranga (TRG) - 60 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Wendy’S - ‬10 min walk
  • ‪Gold Star Bakery - ‬3 min drive
  • ‪Burgerfuel - ‬5 min walk
  • ‪Kfc - ‬16 min walk

About this property

AWA Hotel

AWA Hotel offers a great location, putting you within just a 10-minute walk of Skyline Rotorua. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travelers love the helpful staff.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 78 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 2:00 AM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Hot springs nearby
  • Winery tours nearby

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Bike storage

Facilities

  • Garden
  • Designer stores on site
  • Bicycle parking
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 276
  • Elevator
  • Elevator door width (inches): 354
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Hand-held showerheads
  • Fixed shower seat
  • Height-adjustable showerhead
  • Grab bar in shower
  • Shower grab bar height (inches): 315
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in room
  • Tile flooring in room

Room amenities

Be entertained

  • 43-inch LED TV
  • Premium digital channels
  • First-run movies
  • Streaming services
  • Pay movies

Home comfort

  • Air conditioning and heating

Sleep well

  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Desk chair

More

  • Housekeeping (once per stay)
  • In-room safe

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately NZD 23 for adults and NZD 20 for children
  • Late check-in between midnight and 7:00 AM can be arranged for an extra charge of NZD 20

Children & extra beds

  • Cribs/infant beds are available for NZD 50.0 per day
  • Rollaway beds are available for NZD 50.0 per day

Policies

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

AWA Hotel Hotel
AWA Hotel Rotorua
AWA Hotel Hotel Rotorua

Frequently asked questions

Does AWA Hotel offer free cancellation for a full refund?
Yes, AWA Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at AWA Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at AWA Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at AWA Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM. Contactless check-in and check-out are available.
What is there to do at AWA Hotel and nearby?
AWA Hotel has a garden.
Are there restaurants at or near AWA Hotel?
Yes, there's an onsite restaurant.
What's the area around AWA Hotel like?
AWA Hotel is a short 7-minute walk from Skyline Rotorua and 9 minutes' walk from Mitai Maori Village.

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Was only there 1 night but it was quiet and comfy. Plenty of parking available and close to eateries
Roy, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Averill, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Worse hotel ever in New Zealand
The hotel was terrible. We had problems checking in as they did not have any records of our checkin. We have to come back to the hotel after our meals and we had to drive to and fro. The bed is like a jigsaw puzzle and it is too soft. There is basically no make up of rooms. We asked for make up of rooms but the bed is undone, there is no replacement of towers and worse of all, they replace wrongly the shampoo with bathing liquids.
Keng Keong, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Great location
Place was really clean and tidy. Staff were helpful, but didn’t seem sure about where things were eg towels. Parking was also an issue at nighttime. Restaurant seemed closed too. Overall a good stay, comfortable and clean Easy walkable distance to the skyline too! 15 min drive to every location you would want to go
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Awa hotel is a great choice if you travel to Rotorua.It is located at the gateway of Rotorua.No traffic to be worried.Right across the skyline.Walkable.It is also easy access to Mitai Maori Village.The hotel have 3 meals options. Food was delicious.The room spacious and comfortable.Very clean.Many choices for families.The best choice for you in Rotorua.
Eddie, 1-night trip
Verified Expedia guest review

2/10 Poor

We stayed for 2 nights and our stay was included with breakfast. Checked in late at around 9pm. I was asked to pay $50 deposit at the time of check in despite paying in full for the total stay via credit card at the time of check in. I was advised that $50 will be refunded to you on the day of check out. It has been more than 48 hours and i still have not received refund. By the way i was never informed at the time of booking that they do charge deposit as well. On Saturday morning we were given buffet breakfast which was fine. We were advised that on Sunday morning the breakfast will be anything from their menu. When we went for a breakfast on Sunday we got told that we can only order two items from the menu as they can’t make anything else. Very poor communication and coordination. We were only allowed to choose from bacon and egg and omelet. My wife was a vegetarian and there were no options from their menu that we were allowed to order despite paying extra for the breakfast. We requested the staff that if we could do few hours late check out as it was a Sunday and since we did do late check in, we were hoping that they can understand us. But, no, instead they asked us to pay extra money for 2 hours of late check out. Upon requesting few times to try and understand our situation they kept not listening to us and said my boss said to charge. The front staff has language barrier and difficult to understand customers point of view. I think their hotel is 1 star. Avoid it.
Bhavik, 2-night family trip
Verified Expedia guest review

4/10 Fair

Feels like it quotes a new hotel and so the rooms were nice and clean and fresh. But once this place gets a little old- it wont have much going for it. You get what you pay for after all. It was an inexpensive nightly rate and it was a cheap feeling place. The two main problems for me was that the rooms was just too hot. People had chairs propping open the doors to the hallway to get cool air in. I did the same. But that bit made it very noisy. The room had a thermostat - but heaven know why - because the reductionist told that it doesn’t control anything. “The temperature of all rooms is centrally controlled and cannot be adjusted”. Meanwhile everyone was overheating. Terrible service, pointless setup in a new hotel! Said problem - I’m assuming it’s wooden built rather than concrete. It’s just plain noisy. Can hear people walking around on the floor above. From 530am people readying to leave / not much chance of sleep after that. I won’t be staying again.
Darren, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice property, helpful staff with clean rooms. Staff let us borrow umbrellas to use on the tree canopy walk when it was raining at no charge
Sam, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

My second time staying here and won’t be my last! Very comfortable beds, bedding and towels are clean. Really nice environment I feel comfortable here.
Frankie, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Sunny, 1-night trip
Verified Expedia guest review

2/10 Poor

Budget- poorly run “hotel”
When we arrived the front desk were unable to find our booking, after 30 minutes waiting they gave us a room. The room sleeps 4 (as booked), there was only one chair, one stool, 2 cups, 2 glasses 2 bathtowels, one hand towel, hand soap only, no hygiene kit at all(shower caps, moisturisure, etc..), The beds are very uncomfortable. The mattresses are very soft and uneven. We paid for breakfast. The breakfast was terrible: no hot water, no coffee or tea prepared. The staff expect the guest to fill the kettle and turn it on themselves and the milk was sour. Also there were no alternative milk options such as oat or soy. The food was got cold very quickly as the plate warmers were not on. The dining area was freezing cold as the heating was not on. The breakfast option was very limited and there was no cereal for the children. When we tried to talk to reception about it, after not being interested in finding a solution just ignored us and picked up the phone to talk to someone else.
null, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

When we entered the door staff were screaming at each other and stressed. screaming at customers. No customer service. People were waiting for an hour in line to get access to their rooms. The worst experience I have ever had. Laundry was piled up round the corridors of the hotel, beds in the hallway. The place looked untidy and unprofessional. Cleaning staff were working hard but other staff not showing them respect. I will avoid this hotel in the future. Not enough safe car parking.
Linda, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Anthea, 2-night trip
Verified Expedia guest review

8/10 Very Good

Good one night stay
Good hotel for one night, mattress not very comfortable though. Overall good hotel.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room was modern, clean, and very comfortable with plush bedding and excellent amenities. The hotel's location is perfect—close to Rotorua's top attractions yet peaceful. The ample parking was also convenient. Overall, my experience at AWA Hotel was outstanding. The combination of comfort, location, and excellent service makes it a top choice in Rotorua.
Arent, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Navjot, 1-night trip
Verified Expedia guest review

8/10 Very Good

I like the family feel.it was very clean nice an warm easy access to your rooms complimentary items at main reception. Games for kids a dairy next door.very happy with our stay there thanke
Virginia, 2-night trip
Verified Expedia guest review

8/10 Very Good

Good amenities for what i needed bed and shower. A rugby league team was also staying there so very noisy
Karen, 1-night trip
Verified Expedia guest review

4/10 Fair

Tiana, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

N/a
Laarni, 1-night trip
Verified Expedia guest review

8/10 Very Good

Thomas, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

It was a lovely place to stay. Staff were friendly and welcoming. The room was nice and clean, and nice and fresh. However the bedding was too small for the bed so it wasn’t big enough to share with 2 in the bed. Also the beds were hard and the pillows to soft. Other than that was a lovely stay.
Suzy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely workers and very nice room
Verified Expedia guest review

2/10 Poor

The owner is not nicer person
Bronwyn, 2-night family trip
Verified Lastminute guest review