Hotel des Arts

3.0 star property
Neuchatel hotel in city center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel des Arts

Property entrance
Aerial view
Exterior
Double Room, Balcony | Premium bedding, desk, free WiFi, bed sheets
Double Room, Balcony | Premium bedding, desk, free WiFi, bed sheets

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Computer station
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Conference space
  • Meeting room
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Playground on site
  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Bathtub or shower
The price is $160
includes taxes & fees
$145 per night
Dec 15 - Dec 16

Room options

Available filters for rooms
Showing 5 of 5 rooms

Suite

Highlights

Heating
Flat-screen TV
Premium bedding
Ceiling fan
Hair dryer
Private bathroom
Cable channels
Desk
  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed

Twin Room, 2 Twin Beds

Highlights

Heating
Flat-screen TV
Premium bedding
Ceiling fan
Hair dryer
Private bathroom
Cable channels
Desk
  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room

Highlights

Heating
Flat-screen TV
Premium bedding
Sofa bed
Ceiling fan
Hair dryer
Private bathroom
Cable channels
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Double Room

Highlights

Heating
Flat-screen TV
Premium bedding
Ceiling fan
Hair dryer
Private bathroom
Cable channels
Desk
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

Double Room, Balcony

Highlights

Balcony
Heating
Flat-screen TV
Premium bedding
Ceiling fan
Hair dryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Rue J.-L. Pourtalès 3, Neuchatel, NE, 2000

What's nearby

  • Casino Neuchatel - 3 min walk - 0.3 km
  • Lac de Neuchatel - 3 min walk - 0.3 km
  • Place Pury - 9 min walk - 0.8 km
  • Chateau de Neuchâtel - 11 min walk - 1.0 km
  • Neuchatel Botanical Garden - 18 min walk - 1.5 km

Getting around

  • Bern (BRN-Belp) - 60 min drive
  • Geneva International Airport (GVA) - 73 min drive
  • Neuchatel (QNC-Neuchatel Train Station) - 7 min walk
  • Neuchâtel Station - 8 min walk
  • Colombier Station - 9 min drive

Restaurants

  • ‪Brasserie B'art - ‬2 min walk
  • ‪Glob' - ‬8 min walk
  • ‪Cactus - ‬1 min walk
  • ‪Hôtel DuPeyrou - ‬5 min walk
  • ‪Lake Side - ‬4 min walk

About this property

Hotel des Arts

Located near a train station, Hotel des Arts is a great choice for a stay in Neuchatel. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Fellow travelers say good things about the helpful staff and overall property condition.

Languages

English, French, German

At a glance

Hotel size

  • 46 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:30 PM
  • Front desk staffed during limited hours

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking within 164 ft (CHF 10 per stay)
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends

Traveling with children

  • Playground

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (517 square feet)

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1970
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 55-cm flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Ceiling fan

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 18 for adults and CHF 9 for children

Parking

  • Parking is available nearby and costs CHF 10 per stay (164 ft away)

Policies

This property accepts major credit cards. Cash is not accepted.

Also known as

des Arts Neuchatel
Hotel des Arts Neuchatel
Hotel Arts Neuchatel
Arts Neuchatel
Hotel des Arts Hotel
Hotel des Arts Neuchatel
Hotel des Arts Hotel Neuchatel

Frequently asked questions

Does Hotel des Arts offer free cancellation for a full refund?
Yes, Hotel des Arts does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel des Arts?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel des Arts?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at Hotel des Arts?
Check-in start time: 4:00 PM; Check-in end time: 10:30 PM. Check-out time is noon.
Is there an onsite casino at Hotel des Arts?
No, this hotel doesn't have a casino, but Casino Neuchatel (3-min walk) is nearby.
What is there to do at Hotel des Arts and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course.
What's the area around Hotel des Arts like?
Hotel des Arts is in the heart of Neuchatel, a short 7-minute walk from Neuchatel (QNC-Neuchatel Train Station) and 3 minutes' walk from Casino Neuchatel.

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Marco, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Very pleasant female receptionist when we checked in with bikes but she was unable to offer secure bike storage without checking with her supervisor which she did. Problem resolved with bikes stored in conference room. Thought about spending a second night and suggested to the male receptionist in the morning that a solution would be to store them on the balcony. He was very abrupt and very rude saying it was not possible. At that moment we decided we were not going to spend another night there. Would suggest some serious customer service training. Breakfast and staff were great. Would not recommend this hotel if you were travelling by bike.
Keith, 1-night trip
Verified Hotels.com guest review

6/10 Good

1 night in Neuchâtel
For one night, very average, smelly in the hotel, very noisy. Breakfast expensive for what was offered
Christine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ok
Mark, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great location one block to the water. Staff were superb in check-in and check-out. Finding parking was a bit difficult .
Ahmad, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Room was excellent. Breakfast excellent . Slight problem when we returned to the hotel one day about 4pm and the room had not been serviced so had to phone reception and then it was dealt with.
Michael, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Renia, 1-night trip
Verified Ebookers guest review

8/10 Very Good

We were assigned to room 204 even though the hotel was not full. Directly below our room is a bar that plays music until midnight. The hotel is great - just make sure you ask for a room on the fifth floor opposite side of the bar!
Madeleine, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Good place to stay
Room is spacious, clean with comfortable bedding & good amenities including Nespresso. Staff at front desk are all very helpful & welcoming.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Keiko, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room is clean & spacious. Staff at reception are all very courteous & helpful. Housekeeping prep the room well everyday.
3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Excellent choice close to the city centre
Hotel des Arts was a positive surprise as the pictures of the hotel at time of the reservation were not that attractive. Service at reception was friendly and helpful, recently renovated rooms were spacious and in excellent condition, including also the bathroom. The only small minus comes from bed comfort which leaves room for improvement. Continental breakfast was typical and quite OK.
Jukka, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place
Excellent
Razvan Stefan, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Elwine Lana, 1-night trip
Verified Expedia guest review

8/10 Very Good

We had a lovely one night stay. Hotel was quiet, clean and comfortable and they were willing to store our bikes inside for the night.
Evan, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Parking options are limited.
William, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Ber good.
Ross, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent reception.
Ross, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Raphael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jane, 1-night trip
Verified Expedia guest review

10/10 Exceptional

All you need for a very fair price & friendly staf
The hotel is very well located. The staff was very friendly. Broad range of food for the breakfast. It is a hotel with a very high price/quality ratio. Recommended.
stephanie, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

It's a nice location and very friendly staff but our room is above the bar and very noisy till mid night
Punnavit, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Silvio, 1-night trip
Verified Expedia guest review

6/10 Good

JOSEPH, 16-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful experience
Wonderful friendly staff and hotel, lovely large room with great bed and bathroom. Coffee machine in the room , extremely comfortable will definately return in the future
Antony, 3-night trip
Verified Hotels.com guest review