Neuchatel (QNC-Neuchatel Train Station) - 7 min walk
Neuchâtel Station - 8 min walk
Colombier Station - 9 min drive
Restaurants
Brasserie B'art - 2 min walk
Glob' - 8 min walk
Cactus - 1 min walk
Hôtel DuPeyrou - 5 min walk
Lake Side - 4 min walk
About this property
Hotel des Arts
Located near a train station, Hotel des Arts is a great choice for a stay in Neuchatel. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Fellow travelers say good things about the helpful staff and overall property condition.
Languages
English, French, German
At a glance
Hotel size
46 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Offsite parking within 164 ft (CHF 10 per stay)
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Traveling with children
Playground
What to do
Golfing nearby
Hiking/biking trails nearby
Working away
Meeting room
Computer station
Conference space (517 square feet)
Services
Front desk (limited hours)
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1970
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
55-cm flat-screen TV
Cable TV channels
Home comfort
Heating
Ceiling fan
Sleep well
Premium bedding
Freshen up
Private bathroom
Bathtub or shower
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 18 for adults and CHF 9 for children
Parking
Parking is available nearby and costs CHF 10 per stay (164 ft away)
Policies
This property accepts major credit cards. Cash is not accepted.
Also known as
des Arts Neuchatel
Hotel des Arts Neuchatel
Hotel Arts Neuchatel
Arts Neuchatel
Hotel des Arts Hotel
Hotel des Arts Neuchatel
Hotel des Arts Hotel Neuchatel
Frequently asked questions
Does Hotel des Arts offer free cancellation for a full refund?
Yes, Hotel des Arts does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel des Arts?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel des Arts?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at Hotel des Arts?
Check-in start time: 4:00 PM; Check-in end time: 10:30 PM. Check-out time is noon.
Is there an onsite casino at Hotel des Arts?
No, this hotel doesn't have a casino, but Casino Neuchatel (3-min walk) is nearby.
What is there to do at Hotel des Arts and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course.
What's the area around Hotel des Arts like?
Hotel des Arts is in the heart of Neuchatel, a short 7-minute walk from Neuchatel (QNC-Neuchatel Train Station) and 3 minutes' walk from Casino Neuchatel.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 4, 2024
Marco
Marco, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 9, 2024
Very pleasant female receptionist when we checked in with bikes but she was unable to offer secure bike storage without checking with her supervisor which she did. Problem resolved with bikes stored in conference room. Thought about spending a second night and suggested to the male receptionist in the morning that a solution would be to store them on the balcony. He was very abrupt and very rude saying it was not possible. At that moment we decided we were not going to spend another night there. Would suggest some serious customer service training. Breakfast and staff were great. Would not recommend this hotel if you were travelling by bike.
Keith
Keith, 1-night trip
Verified Hotels.com guest review
6/10 Good
Aug 16, 2024
1 night in Neuchâtel
For one night, very average, smelly in the hotel, very noisy.
Breakfast expensive for what was offered
Christine
Christine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 14, 2024
Ok
Mark
Mark, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 21, 2024
Great location one block to the water. Staff were superb in check-in and check-out. Finding parking was a bit difficult .
Ahmad
Ahmad, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
May 23, 2024
Room was excellent. Breakfast excellent . Slight problem when we returned to the hotel one day about 4pm and the room had not been serviced so had to phone reception and then it was dealt with.
Michael
Michael, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 18, 2024
Renia
Renia, 1-night trip
Verified Ebookers guest review
8/10 Very Good
Apr 24, 2024
We were assigned to room 204 even though the hotel was not full. Directly below our room is a bar that plays music until midnight. The hotel is great - just make sure you ask for a room on the fifth floor opposite side of the bar!
Madeleine
Madeleine, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 20, 2024
Good place to stay
Room is spacious, clean with comfortable bedding & good amenities including Nespresso.
Staff at front desk are all very helpful & welcoming.
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 19, 2024
Keiko
Keiko, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 19, 2024
The room is clean & spacious.
Staff at reception are all very courteous & helpful.
Housekeeping prep the room well everyday.
Verified traveler
3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Mar 28, 2024
Excellent choice close to the city centre
Hotel des Arts was a positive surprise as the pictures of the hotel at time of the reservation were not that attractive. Service at reception was friendly and helpful, recently renovated rooms were spacious and in excellent condition, including also the bathroom. The only small minus comes from bed comfort which leaves room for improvement. Continental breakfast was typical and quite OK.
Jukka
Jukka, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 9, 2024
Great place
Excellent
Razvan Stefan
Razvan Stefan, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jul 31, 2023
Elwine Lana
Elwine Lana, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 29, 2023
We had a lovely one night stay. Hotel was quiet, clean and comfortable and they were willing to store our bikes inside for the night.
Evan
Evan, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 20, 2023
Parking options are limited.
William
William, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 29, 2023
Ber good.
Ross
Ross, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 28, 2023
Excellent reception.
Ross
Ross, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 16, 2022
Raphael
Raphael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2022
Jane
Jane, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 22, 2022
All you need for a very fair price & friendly staf
The hotel is very well located. The staff was very friendly. Broad range of food for the breakfast. It is a hotel with a very high price/quality ratio. Recommended.
stephanie
stephanie, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
May 15, 2022
It's a nice location and very friendly staff but our room is above the bar and very noisy till mid night
Punnavit
Punnavit, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 8, 2022
Silvio
Silvio, 1-night trip
Verified Expedia guest review
6/10 Good
Jan 10, 2022
JOSEPH
JOSEPH, 16-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 5, 2022
Wonderful experience
Wonderful friendly staff and hotel, lovely large room with great bed and bathroom. Coffee machine in the room , extremely comfortable will definately return in the future