HeartSong Lodge & Resort

3.5 star property
Hotel with indoor pool, connected to the convention center, near Dollywood's Splash Country

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HeartSong Lodge & Resort

Lobby sitting area
Lobby sitting area
Lobby sitting area
Indoor pool, seasonal outdoor pool, sun loungers, lifeguards on site
Lobby sitting area

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry facilities
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Valet parking
  • Seasonal outdoor pool
  • Spa tub
  • Pool bar
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Lobby fireplace
Feel at home
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Bathtub or shower
The price is $197
includes taxes & fees
$176 per night
Jan 5 - Jan 6, 2025

Room options

Available filters for rooms
Showing 22 of 22 rooms

THEMED FAMILY SUITE - Dormer

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Day bed
Hair dryer
Private bathroom
Local meal delivery service
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

KING - Sleeper Sofa

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Sofa bed
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

THEMED FAMILY SUITE with Balcony Hearing Accessible

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

KING - Murphy

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

Two Queen Beds Dormer

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Day bed
Hair dryer
  • Sleeps 5
  • 2 Queen Beds

JUNIOR SUITE - Inside corner

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
Cable channels
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

Two QUEEN Beds with Balcony Accessible

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

FAMILY SUITE with Balcony Hearing Accesible

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Two QUEEN Beds with Balcony Hearing Accesible

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

KING - Dormer

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Day bed
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Trundle Bed

Two QUEEN Beds with Balcony

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

FAMILY SUITE

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
Cable channels
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

King Murphy Hearing Impaired

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

KING - Sleeper Sofa w/Balcony

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Sofa bed
Separate bedroom
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

JUNIOR SUITE - Dormer Accessible

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Day bed
Hair dryer
Private bathroom
Local meal delivery service
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Two Queen Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • Sleeps 4
  • 2 Queen Beds

FAMILY SUITE with Balcony

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

KING - Dormer Accessible

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Day bed
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed

King Sleeper Sofa with Wet Bar

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Sofa bed
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

THEMED FAMILY SUITE with Balcony

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

JUNIOR SUITE - Dormer

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Day bed
Hair dryer
Private bathroom
Local meal delivery service
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

King Murphy with/Balcony

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

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About the neighborhood

Map
1210 Dollywood Resorts Blvd, Pigeon Forge, TN, 37863

What's nearby

  • Dollywood's Splash Country - 5 min drive
  • LeConte Center at Pigeon Forge - 8 min drive
  • Titanic Museum - 11 min drive
  • Island at Pigeon Forge - 11 min drive
  • Dollywood - 11 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 66 min drive

Restaurants

  • ‪Spotlight Bakery - ‬11 min drive
  • ‪The Old Mill Restaurant - ‬7 min drive
  • ‪Downtown Flavortown - ‬10 min drive
  • ‪The Grist Mill Cinnamon Bread - ‬9 min drive
  • ‪Aunt Granny's - ‬10 min drive

About this property

HeartSong Lodge & Resort

HeartSong Lodge & Resort puts you within a 10-minute drive of Dolly Parton's Stampede Dinner Attraction and LeConte Center at Pigeon Forge. The coffee shop/cafe is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the spa tub for a relaxing end to the day. Other highlights include an indoor pool, a poolside bar, and a seasonal outdoor pool. Fellow travelers say great things about the helpful staff.

Languages

English

At a glance

Hotel size

  • 302 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: anytime
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Free onsite self parking
  • Onsite valet parking (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Shared microwave
  • Water dispenser

Traveling with children

  • Lifeguard on site

What to do

  • Shopping

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2023
  • ATM/banking
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • An indoor pool
  • Seasonal outdoor pool
  • Spa tub
  • Banquet hall
  • Reception hall
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Visual alarms in hallways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 50-inch Smart TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls
  • Desk chair

Food and drink

  • Meal delivery service
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 24.99 to 39.99 for adults, and USD 14.99 to 29.99 for children

Parking

  • Valet parking costs USD 40 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to September

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge

Frequently asked questions

Does HeartSong Lodge & Resort offer free cancellation for a full refund?
Yes, HeartSong Lodge & Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at HeartSong Lodge & Resort?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at HeartSong Lodge & Resort?
Sorry, pets aren't allowed.
Is parking offered on site at HeartSong Lodge & Resort?
Yes, there's free self parking.
What are the check-in and check-out times at HeartSong Lodge & Resort?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at HeartSong Lodge & Resort and nearby?
HeartSong Lodge & Resort has an indoor pool and a spa tub.
Are there restaurants at or near HeartSong Lodge & Resort?
Yes, there's an onsite restaurant.

Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing Stay!
Amazing Location Near Dollywood and Super Clean and Beautiful! Great stay once again! :-)
Frank, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing atmosphere!
KIM, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

warm welcome and stay
staff greet you like you are welcomed family.
Autumn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

George, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Its alright we just perfer dream more
It was very nice. But we like dream more better.
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gary, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Nope
Server during post lunch service at the bar/patio was racist to the busser in front of my child. prompted a conversation about microaggressions with my 9yo. I'm sure Dolly is lovely, but cannot recommend.
Daniela, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

What a great place!
We came for an overnighter to see Dollywood's Halloween fest and decided to stay at HeartSong Resort. It is a little pricey for sure, but well worth it! Beautiful location. Great amenities. Very clean and great service, including food and entertainment. Indoor and outdoor pool and huge hot tub area. Will definitely recommend to friends and family!
Ron, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
Perfect. New, clean, everyone friendly, firepit, pool, tram, ample parking, woods. Couldn't say enough nice things.
Stephen, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

First visit, won't be our last!
We had a wonderful experience staying at this resort! The property was beautiful and the perks of staying here were really great and extremely easy to access. Our bed wasn't the softest but everything else was fantastic.
Emily, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rhonda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

paul, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was delightful! Definitely worth the money!
KIM, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jarred, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cozy and fun
Beautiful resort. We played at the park until close, came back to resort and ordered pizza- it was amazingly good! We enjoyed sitting outside at the fire pits. Room was roomy and comfortable and clean! We will be back! We have 2 grown teen boys and they loved it too.
Jennifer, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

charles, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kathy, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dawson, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice
Kristie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Ken, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great outside and inside pool. Large Sona. Multiple firepots with chairs, smores station, 30 ft fire pit with roaming guitar player/singer each evening. And that just outside.
Ed, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice and quiet beautiful property
crystal, 1-night trip
Verified Expedia guest review