Hotel de l'Ecluse

City-center Neuchatel hotel with bar/lounge

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Mon, Apr 6
Tue, Apr 7
April 2026
May 2026
In the heart of the city, Hotel de l'Ecluse offers a haven with a charming terrace and coffee shop. Connect to in-room WiFi, indulge in dry cleaning/laundry services or unwind at the bar. The multilingual staff has left a lasting impression on previous guests.
Excellent

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Bar
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Terrace
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar
$190 nightly
$208 total
Apr 22 - Apr 23
Total with taxes and fees

Room options

Shower, free toiletries, hair dryer, towels
Premium bedding, minibar, individually decorated, desk
Premium bedding, minibar, individually decorated, desk
Premium bedding, minibar, individually decorated, desk

Classic Double Room Single Use, 1 Queen Bed

Wonderful
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
Shower, free toiletries, hair dryer, towels
Double Room | Premium bedding, minibar, individually decorated, desk
Premium bedding, minibar, individually decorated, desk
Premium bedding, minibar, individually decorated, desk

Double Room

  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Rue De l'Ecluse 24, Neuchatel, NE, 2000

What's nearby

  • Chateau de Neuchâtel - 3 min walk - 0.3 km
  • Place Pury - 6 min walk - 0.6 km
  • Trans Swiss Trail - 8 min walk - 0.7 km
  • Casino Neuchatel - 11 min walk - 1.0 km
  • Neuchatel Botanical Garden - 11 min walk - 1.0 km

Getting around

  • Bern (BRN-Belp) - 65 min drive
  • Geneva International Airport (GVA) - 85 min drive
  • Colombier Station - 10 min drive
  • Neuchatel (QNC-Neuchatel Train Station) - 12 min walk
  • Neuchâtel Station - 12 min walk

Restaurants

  • ‪La Turquoise Snack Bar - ‬4 min walk
  • ‪Brasserie du Cardinal - ‬3 min walk
  • ‪Beer O'Clock - ‬6 min walk
  • ‪Le Charlot - ‬5 min walk
  • ‪McDonald's - ‬4 min walk

About this property

Hotel de l'Ecluse

Located near a train station, Hotel de l'Ecluse is a great choice for a stay in Neuchatel. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.

At a glance

Hotel size

    • 22 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • The front desk is open daily from 7 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking
    • Street parking available

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

What to do

  • Golfing nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike storage

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Terrace
  • Bicycle parking
  • Double-glazed windows
  • At least 80% lighting from LEDs

Accessibility

  • Elevator
  • Elevator door width (inches): 43
  • Well-lit path to entrance
  • 9 stairs to reach property

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 18 per person
  • Kitchen/kitchenette use costs CHF 5 per day

Children & extra beds

  • Cribs/infant beds are available for CHF 40.0 per day
  • Rollaway beds are available for CHF 40.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 25 per pet, per day

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

de l'Ecluse Neuchatel
Hotel de l'Ecluse
Hotel de l'Ecluse Neuchatel
Hotel l'Ecluse Neuchatel
Hotel l'Ecluse
l'Ecluse Neuchatel
Hotel de l'Ecluse Hotel
Hotel de l'Ecluse Neuchatel
Hotel de l'Ecluse Hotel Neuchatel

Frequently asked questions

Does Hotel de l'Ecluse offer free cancellation for a full refund?

Yes, Hotel de l'Ecluse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel de l'Ecluse?

Yes, dogs are welcome. There's a charge of CHF 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel de l'Ecluse?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Hotel de l'Ecluse?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM.

Is there an onsite casino at Hotel de l'Ecluse?

No, this hotel doesn't have a casino, but Casino Neuchatel (13-min walk) is nearby.

What's the area around Hotel de l'Ecluse like?

Hotel de l'Ecluse is in the heart of Neuchatel, a short 6-minute walk from Chateau de Neuchâtel and 6 minutes' walk from Place Pury.

Have a question?

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Hotel de l'Ecluse Reviews

8.6

Excellent

9.4

Cleanliness

7.6

Location

8.6

Staff & service

8.8

Property conditions & facilities
Verified

10/10 Exceptional

The hotel and room were spotless. Had everything you needed in a great location. Staff were lovely and very accommodating. Would recommend and stay here again.
Nicholas, 2-night trip
Verified

8/10 Very good

good!
Tsuiyueh, 1-night trip
Verified

8/10 Very good

Nice hotel

The hotel was very clean and the staff was very kind. The location is not far from both the train station and the downtown (almost middle of the slope between the station and the downtown). The breakfast was not gorgeous but sufficiently good for me. Only the problem was no AC. The room was quite hot during my stay.
2-night trip
Verified

2/10 Poor

The meeting that I was schedule to attend in Neuchatel was cancelled a full six months before it was to take place due to the Covid-19 pandemic. When I attempted to communicate with the hotel both through Orbitz and directly to see if I could get a refund, partial, refund, or postpone my reservation until next year, my queries were met with silence. Clearly not a guest-customer oriented establishment. The kept the deposit and didn't say a word. Very poor customer relations.
E. Michael, 6-night trip
Verified

8/10 Very good

Room was clean. Friendly staff
Kenneth, 2-night trip
Verified

6/10 Good

Hôtel moyen

Hôtel très moyen
Dominik, 2-night trip
Verified

10/10 Exceptional

風の通りよい部屋でした
2-night trip
Verified

10/10 Exceptional

Cosy hôtel, bien situé au centre, près parking bon prix, bon rapport Q/P
Paul, 2-night trip
Verified

10/10 Exceptional

Sehr sauber und praktisch eingerichtet.
Barbara, 2-night trip
Verified

8/10 Very good

Sehr schönes, gerämiges Zimmer. Sehr ruhig.
Tanja, 3-night trip
Verified

10/10 Exceptional

Neuchâtel bei Regen

Das äusserst zentral gelegene Hotel ist eine kleine Perle in dieser Stadt mit durchaus romantischem Flair. Unser Zimmer war extrem ruhig zum Innenhof gelegen, praktisch eingerichtet und funktional. Die Bedienung war aufmerksam und sehr freundlich. Wir kommen gerne wieder!
2-night trip
Verified

8/10 Very good

Gutes Hotel für Kurzaufenthalt

Insgesamt gute Übernachtungsmöglichkeit für eine Nacht, Hotel bzw. Zimmer etwas in die Jahre gekommen. Grösstenteils sauber. Altstadt gut erreichbar in wenigen Fussminuten. Leider kein Parkplatz und keine Vergünstigung (mind. CHF 25.00 pro 24h in umliegenden Parkhäusern!)
Sarah, 1-night trip
Verified

6/10 Good

I have booked this hotel because it said that I would have a mini kitchen. Upon check-in, I did not find any, so I asked the receptionist and she said "oh but we are fully booked and I cannot change." It was a disappointment. The room was very small as well.
1-night trip
Verified

8/10 Very good

N. Weisskopf

Super Zentrale Lage.
Nadine, 3-night trip
Verified

10/10 Exceptional

Un bon choix pour dormir à Neuchâtel

L'hôtel n'est pas facile à trouver et je n'ai pas trouvé où me garer ailleurs qu'au parking du centre commercial à proximité. Mais il est bien situé, refait à neuf et d'un tarif raisonnable.
robin, 1-night trip
Verified

10/10 Exceptional

Excellent emplacement

Personnel accueillant et serviable. Chambre propre et confortable. Possibilité de manger sur place (très bon). Au centre ville.
Samantha, 2-night trip
Verified

10/10 Exceptional

Séjour affaire

Je recommande
STEPHANE, 2-night trip
Verified

8/10 Very good

Der Aufenthalt im Hotel war sehr angenehm.
2-night trip
Verified

10/10 Exceptional

wunderbar
1-night trip
Verified

8/10 Very good

Hotel tres agreable et propre, bien situé . Les chambres sont calmes et spacieuses.
3-night trip
Verified

10/10 Exceptional

Top!

Top!
Carlo, 1-night trip
Verified

10/10 Exceptional

Le seul bémol wifi trop lent
Maryse, 1-night trip
Verified

10/10 Exceptional

Sehr schönes Hotel an guter Lage gerne wieder
Michel, 1-night trip
Verified

10/10 Exceptional

Nice & clean room with a kitchen. Friendly staff

Really nice Hotel with a nice room with a small kitchen. The view from the room was nice and the person in the reception was friendly and helpful.
Michael, 3-night trip
Verified

8/10 Very good

TipTop

Sauberes Zimmer, gute Lage, freundliches Personal
Patricia, 1-night trip