CALLE 2 ENTRE 20 Y 25 COL. CENTRO, 448, Cozumel, QROO, 77600
What's nearby
San Miguel Church - 5 min walk
Benito Juarez Park - 6 min walk
Cozumel Maritime Terminal - 8 min walk
Cozumel Museum - 8 min walk
Punta Langosta Pier - 16 min walk
Getting around
Cozumel Intl. Airport (CZM) - 3 min drive
Restaurants
Guisados - 4 min walk
Loncheria Chelly - 5 min walk
Fonda Don José - 4 min walk
Abuelo Gerardo - 5 min walk
Burger King - 6 min walk
About this property
HOTEL ISLA ESMERALDA
HOTEL ISLA ESMERALDA puts you just a 5-minute drive from Punta Langosta Pier. Other highlights include an outdoor pool and a garden.
Languages
Spanish
At a glance
Hotel size
8 rooms
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Services
24-hour front desk
Luggage storage
Pool loungers
Facilities
Garden
An outdoor pool
Outdoor furniture
Accessibility
Lever door handles
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
More
Daily housekeeping
Fees & policies
Refundable deposits
Cash deposit: MXN 100 per accommodation, per stay
Policies
This property does not have elevators.
This property only accepts cash.
Also known as
HOTEL ISLA ESMERALDA Hotel
HOTEL ISLA ESMERALDA Cozumel
HOTEL ISLA ESMERALDA Hotel Cozumel
Frequently asked questions
Does HOTEL ISLA ESMERALDA offer free cancellation for a full refund?
Yes, HOTEL ISLA ESMERALDA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at HOTEL ISLA ESMERALDA?
Yes, there's an outdoor pool.
Are pets allowed at HOTEL ISLA ESMERALDA?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at HOTEL ISLA ESMERALDA?
Yes, there's free self parking.
What are the check-in and check-out times at HOTEL ISLA ESMERALDA?
Check-in start time: 1:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at HOTEL ISLA ESMERALDA and nearby?
HOTEL ISLA ESMERALDA has an outdoor pool and a garden.
What's the area around HOTEL ISLA ESMERALDA like?
HOTEL ISLA ESMERALDA is a short 16-minute walk from Punta Langosta Pier and 8 minutes' walk from Cozumel Maritime Terminal.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.0/10
Staff & service
7.8/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Good
Feb 6, 2024
Just average comments- nothing was that wrong about the hotel - simply average that's all.
Don
Don, 5-night trip
Verified Expedia guest review
6/10 Good
Jan 30, 2024
No amenities provided just the two old bath towels and toilet paper. The toilet is clogged. The faucet handle is rusty. Reception don't speak English.
Lyn
Lyn, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 21, 2024
Very accommodating, don’t speak english but will work with you and have a evening doorman with locked main door. It’s authentic Mexico so you can’t expect more than what you get. 10/10
Kaden
Kaden, 1-night trip
Verified Orbitz guest review
6/10 Good
Oct 30, 2023
Sandeep
Sandeep, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 3, 2024
Pedro
Pedro, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 1, 2024
GAbriel
GAbriel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 7, 2024
Todo bien durante la estancia
Vicente
Vicente, 1-night trip with friends
Verified Expedia guest review
4/10 Fair
Mar 4, 2024
Puedes encontrar algo mejor por el mismo precio
Está ubicado como a 5 calles del ferry, tenía mejores expectativas, el lugar es pequeño, no nos dieron la habitación que habíamos pagado, fue una más chica en cuanto a las camas, había un refri que no servía y apestaba, el trato de la gente que ahí trabaja es algo tosco pero entendimos que no era personal así son. Se escucha tooooodo lo que pasa afuera, y hasta lo de otras habitaciones :/
Fabián
Fabián, 1-night trip
Verified Hotels.com guest review
6/10 Good
Feb 28, 2024
Debí buscar otras opciones
No descansamos nada! La cama rechinaba o tronaba en cuanto te sientas, para dormir también es incómodo. Mi reservación era una cama queen o dos individuales y me dieron una matrimonial. Se escucha todo el ruido de afuera y de otras habitaciones, había un refri que no servía y apestaba a humedad, el aire acondicionado no tiene control, está ya fijado no puedes ni subir ni bajar la temperatura. El personal es algo tosco en su trato, pero no lo tomes mal, así son. Está como a 5 calles y media de dónde llega el ferry. Hay un Oxxo en la esquina. Se me hizo algo caro por lo que recibí.
Fabián
Fabián, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 21, 2024
Todo muy bien hotel sencillo y bajo costo para pasar un rato ameno disfrutando cozumel
Francisco Javier
Francisco Javier, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 25, 2024
Mobiliario ya viejo toallas aire acondicionado sin funcionar refrigerador con mucho ruido muy estricto el horario de alberca a las 6
Maria
Maria, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 14, 2024
Ybrahin
Ybrahin, 1-night trip
Verified Expedia guest review
2/10 Poor
Dec 15, 2023
Elizabeth
Elizabeth, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 25, 2023
Agradable solo que cierran la alberca alas 6 no lo pude disfrutar el velador es muy amable alo mejor regresaría