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PortoBay Serra Golf

4.0 star property
Hotel with indoor pool, near Santo da Serra Golf Club

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for PortoBay Serra Golf

Lobby
Front of property - evening/night
Garden
Superior Double Room | Minibar, in-room safe, desk, blackout drapes
Indoor pool, sun loungers
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Spa
  • 24/7 front desk
  • Gym
  • Laundry facilities
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Fitness center
  • Sauna
  • Room service
  • Spa services
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Car rentals on site

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The price is $108
includes taxes & fees
$100 per night
Jan 5 - Jan 6, 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room (Single Use)

Minibar, in-room safe, desk, blackout drapes

Standard Twin Room (Single Use)

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Bidet
Bathrobes
Private bathroom
Hair dryer
  • 280 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Twin Room

Minibar, in-room safe, desk, blackout drapes

Standard Twin Room

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Bidet
Bathrobes
Private bathroom
Hair dryer
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout drapes

Superior Double Room

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Bidet
Bathrobes
Private bathroom
Hair dryer
  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

Lobby

The Views Oasis - Family Friendly

Pool
Free breakfast
Spa
Free parking
9.2 out of 10, Wonderful, (154)
The price is $147
includes taxes & fees
$137 per night
Jan 4 - Jan 5, 2025
The Views Oasis - Family Friendly
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About the neighborhood

Map
Sítio dos Casais Próximos, Santo da Serra, Santa Cruz, 9100-255

What's nearby

  • Santo da Serra Market - 8 min walk
  • Santo da Serra Golf Club - 14 min walk
  • Palmeiras Beach - 14 min drive
  • Madeira Botanical Garden - 22 min drive
  • Monte Palace Gardens - 25 min drive

Getting around

  • Cristiano Ronaldo Airport (FNC) - 12 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Snack-Bar Âncora - ‬8 min drive
  • ‪Lily's - ‬5 min drive
  • ‪José Dias - ‬5 min walk
  • ‪Bar e Restaurante Portela Á Vista - ‬6 min drive
  • ‪Restaurante A Nossa Aldeia - ‬8 min walk

About this property

PortoBay Serra Golf

Adjacent to a golf course, PortoBay Serra Golf is a great choice for a stay in Santa Cruz. Guests can indulge in massages or mani/pedis, and Avo Micas serves breakfast and dinner. This eco-certified hotel also features an indoor pool, a fitness center, and a sauna.

Languages

English, Portuguese

At a glance

Hotel size

  • 21 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: midnight
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Half Board rate plans do not include drinks.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Room service (limited hours)
  • Water dispenser

What to do

  • Pool table
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • Adjacent to a golf course
  • An indoor pool
  • Spa services
  • Sauna
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.

Dining

Avo Micas - This restaurant serves breakfast and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 23.50 per room (one-way)

Children & extra beds

  • Cribs/infant beds are available for EUR 20.0 per night
  • Rollaway beds are available for EUR 20.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts major credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Drinks are not included in rate plans that include meals.
Property Registration Number 6703

Also known as

Porto Bay Serra Golf Hotel Machico
Porto Bay Serra Golf Machico
Porto Bay Serra Golf Hotel Santa Cruz
Porto Bay Serra Golf Hotel
Porto Bay Serra Golf Santa Cruz
PortoBay Serra Golf Hotel Santa Cruz
PortoBay Serra Golf Hotel
PortoBay Serra Golf Santa Cruz
Porto Bay Serra Golf
PortoBay Serra Golf Hotel
PortoBay Serra Golf Santa Cruz
PortoBay Serra Golf Hotel Santa Cruz

Frequently asked questions

Does PortoBay Serra Golf offer free cancellation for a full refund?
Yes, PortoBay Serra Golf does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at PortoBay Serra Golf?
Yes, there's an indoor pool.
Are pets allowed at PortoBay Serra Golf?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at PortoBay Serra Golf?
Yes, there's free self parking.
Is airport shuttle service offered by PortoBay Serra Golf?
Yes, an airport shuttle is available. The charge is EUR 23.50 per room one-way.
What are the check-in and check-out times at PortoBay Serra Golf?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at PortoBay Serra Golf?
No, this hotel doesn't have a casino, but Madeira Casino (26-min drive) is nearby.
What is there to do at PortoBay Serra Golf and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a fitness center. PortoBay Serra Golf also has a garden.
Are there restaurants at or near PortoBay Serra Golf?
Yes, there's an onsite restaurant, Avo Micas.
What's the area around PortoBay Serra Golf like?
PortoBay Serra Golf is a short 8-minute walk from Santo da Serra Market and 4 minutes' walk from Quinta Da Junta.

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

Staff were nice and tried to please but service was slow. Difficult to get staff attention in the restaurant. The hotel was nice but the area was quite desolate. Very limited options for eating (1 village diner, and a couple of bars) The golf nearby was excellent and the pick up service was helpful. We didn’t have a hire car and getting around was hard. We really relied on the pick ups for the guided Levada walks
Nikki, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Patryk, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

There's nothing special to do in the mountain area and the morning is pretty cloudy without view, also there's no view from the room. I expected to have better aroma in the room and in the pool and lobby area. The bad was soft and comfortable, the bath kit was nice, and the breakfast was good.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nana, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

It was close to the airport
Carol, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

David, 6-night trip
Verified Hotels.com guest review

8/10 Very Good

Great value. Property is 15 min drive to Funchal and centrally located of renting a car on Madeira. Beware parking is limited on the property.
Ashley, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Douglas, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Peaceful and Comfortable rest after a hard journey
Arrived at midnight after a long journey to a helpful smiling face. Most comfortable beds. Lovely and peaceful and quiet. Allowed an extended room check out. Good exercise/swimming pool . Lovely gardens Top marks in every way!
Nic, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Lovely
Lovely small hotel very friendly and the food was very good
Janet, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
The staff at the hotel was absolutely amazing, so friendly and helpful, especially Marília.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Isabel, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Excellent apart from the ants
Room 301 in the main house is a lovely room with Juliet balcony and separate large outdoor terrace. The room is spacious with two armchairs and very comfortable bed. This would have been a top-notch five-star rating had it not been for the invasion of a few thousand ants. It took me and the horrified housekeeping staff an hour to clean them from a bag and the chair it was on. The dismissive response from the front desk was "oh yes, they come in when it rains."
Martin, 1-night trip
Verified Hotels.com guest review

6/10 Good

Ok Hotel but needed improvement to be a 4star hote
I spent two days in the hotel. Considerations: 1.Sauna not working and No instruction on how make it work,só instructions could improve. 2. massage need to be booked 24h in advance, which is fine but sometimes you just need in the next few hours which would be nice 3. Smell of the aromatic essences could be more neutral - the smell was bothering so much that made me wake up several times on the first night until I get used to it. Honestly, it shouldn’t be needed those kind of aromas 4. Noise, the guest on the next room was sick and sneezing the whole second night, the room should have acoustics treatment 5. They do not provide conditioner, I would expect that from a 4 star hotel - so bring your own 6. Breakfast. Could be much better, specially the juices, they could be fresh and not box. Coffee is very week, so on the second night I decided to order something else instead of having their filtered coffee. 6. Croissant and pain au chocolate should be fresh, Food options could be more authentic and explore the Portuguese coiousine it is fine to have French or English breakfast if they are well made, the pastel de nata was delicious. I would recommend they order authentic things from a padaria (cassetinho for instance)
Mrs T Joao, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxing hotel, excellent restaurant
A friendly hotel in the hills of Madeira, a 15 minute drive from the airport. Quiet, relaxing, good breakfast, the restaurant serves excellent (simple) dinners, the old block is lovely.
Alexander, 3-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Overall, good.
Lovely hotel, nice room. Good breakfast. No air conditioning in the room so would have been good to have had a fan.
1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

Amazing room the Ballesteros. Great location.
Cosy hotel, amazing room, friendly staff very homely.
Verified Expedia guest review

8/10 Very Good

Lovely peaceful unique hotel.
Lovely hotel. Quite expected Miss Marple to appear round the corner, has that vintage charm yet with great modern facilities. Loved it!
Verified Expedia guest review

10/10 Exceptional

Great place. Quiet . Perfect for rest!!
Hotel is verry nice. Great place to forget about every day life. Beautiful area. Quiet. Amazing people work in. I had a morning flight and breakfast was ready especially for us!! Btw. It was amazing breakfast. The only one think i didnt like was paid afternoon tea which should be free but this is just a tip to management.
Verified Expedia guest review

10/10 Exceptional

Luxury and character combined!
My wife and I needed last minute accommodation following a flight cancellation. We booked a night here and were treated so kindly from the moment I called to confirm our room type to checkout. We both wished we had spent more time in this beautiful room during our honeymoon and will look to stay here upon our return to Madeira.
Verified Hotels.com guest review

10/10 Exceptional

Lovely, small hotel with intimate atmosphere
Delightful! Would recommend to anyone wanting a charming and quiet hotel.
Verified Expedia guest review

8/10 Very Good

A good centre for discovering Madeira but the location of the hotel seems to result in it being under cloud a lot. If you go up to the mountains or down to the beach you find sun. For 5 of our 7 days the hotel was in cloud. This may be unusual but check it out further. Staff we're friendly and helpful when asked advice. Not much forthcoming of their on volition though.
Verified Hotels.com guest review

10/10 Exceptional

Charming hotel
It was a good decision chooosing to stay out of the City of Funchal and stay at this charming hotel with tranquil atmosphere that i feel well rested during my 4 night stay. The Staff were very friendly especially at the Restaurant, clean and spacious room, comfy bed, and it's also a big plus with Restaurant: serving good and traditional food. The breakfast buffet offers good choices of fresh fruits, fresh bread sortiments, home-made jam and their tasty omelet is never to miss. Some points for improvements would be with the safe, which is an old school system, we were told to pay extra 1.50€ per day and get the key at the reception, secondly: the wifi is slow, another thing: some of the pillow were very hard and heavy and were not comfortable at all.
Verified Hotels.com guest review

10/10 Exceptional

peaceful retreat
Quiet restful stay in bijou hotel excellent staff but need a car to explore the area nice pool
Verified Hotels.com guest review