This hotel is just outstanding. It is a small family run and owned business and they go out of their way to make your stay memorable. They can help you with everything from pointing you in the right direction for the hire of ski equipment, booking ski lessons, buying lift passes, organising your thermal spa trip etc. The dinner they offer in their restaurant is just to die for and a must if you stay here. It is a 6 course meal that uses fresh local produce. We went every night my daughter loved the variety of choices. I loved the amount of vegetables. The lounge area is a warm, inviting, comfortable environment for all ages. During our stay there were many families with small children, who were down there playing games and relaxing. I have never stayed in a hotel, that places so much attention to detail, to make your stay a wonderful memory.