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Mama Shelter Rennes

4.0 star property
Rennes hotel with 3 restaurants and spa

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Photo gallery for Mama Shelter Rennes

Indoor pool, open 8:00 AM to 8:00 PM, sun loungers
Restaurant
Indoor pool, open 8:00 AM to 8:00 PM, sun loungers
Interior detail
Reception
In the heart of Rennes Centre, Mama Shelter Rennes offers a haven of relaxation and indulgence. Unwind with a massage at the spa, enjoy shopping on site, or dine at one of 3 restaurants. With an indoor pool and sun loungers nearby, helpful staff are always available to assist.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Spa
  • Bar
  • 24/7 front desk
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 4 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Sauna
  • Steam room
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is $136
includes taxes & fees
$120 per night
Mar 9 - Mar 10

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, individually decorated, individually furnished

Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, individually decorated, individually furnished

Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family room, 1 double bed and 1 sofa bed (XXL Mama)

In-room safe, individually decorated, individually furnished

Family room, 1 double bed and 1 sofa bed (XXL Mama)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • 398 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds (Medium Mama Twin)

Twin Room, 2 Single Beds (Medium Mama Twin) | In-room safe, individually decorated, individually furnished

Twin Room, 2 Single Beds (Medium Mama Twin)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Accessible

In-room safe, individually decorated, individually furnished

Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Balthazar Hôtel & Spa Rennes - MGallery Hotel Collection

  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi
9.6 out of 10, Exceptional, (441)
Balthazar Hôtel & Spa Rennes - MGallery Hotel Collection
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About the neighborhood

Map
3 Place de la Trinite, Rennes, FRANCE, 35200

What's nearby

  • Rennes Cathedral - 1 min walk - 0.2 km
  • Place des Lices - 1 min walk - 0.2 km
  • Le Couvent des Jacobins - 5 min walk - 0.5 km
  • Centre Hospitalier Universitaire de Rennes - 19 min walk - 1.6 km
  • Place de la Gare - 20 min walk - 1.7 km

Getting around

  • Rennes (RNS-Saint-Jacques) - 18 min drive
  • Pontchaillou Station - 17 min walk
  • Rennes Station - 20 min walk
  • Rennes (ZFJ-Rennes SNCF Train Station) - 21 min walk
  • Sainte Anne Station - 5 min walk
  • Republique Station - 7 min walk
  • Saint-Germain Station - 9 min walk

Restaurants

  • ‪Fox and Friends Pub - ‬1 min walk
  • ‪Delirium café - ‬2 min walk
  • ‪Poney Club - ‬2 min walk
  • ‪Le Scoop - ‬3 min walk
  • ‪La Crêperie Rennaise - ‬3 min walk

About this property

Mama Shelter Rennes

Located near a train station, Mama Shelter Rennes is a great choice for a stay in Rennes. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 3 restaurants. Other highlights include 4 bars/lounges, an indoor pool, and a sauna. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Sainte Anne Station is 5 minutes and Republique Station is 7 minutes.

Languages

English, French, German

At a glance

DONE

Hotel size

    • 119 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets stay free (dogs and cats only, 1 total)
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 3 restaurants
  • 4 bars/lounges
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

What to do

  • Shopping

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Communal living room
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 43-inch LCD TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Office
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Fees & policies

Refundable deposits

  • Deposit: EUR 50 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.98 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 21 for adults and EUR 10 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 3 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Access to the swimming pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in. Access is available on a first-come, first-served basis.

Also known as

Mama Shelter Rennes Hotel
Mama Shelter Rennes RENNES
Mama Shelter Rennes Hotel RENNES

Frequently asked questions

Does Mama Shelter Rennes offer free cancellation for a full refund?

Yes, Mama Shelter Rennes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mama Shelter Rennes?

Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Mama Shelter Rennes?

Yes, cats and dogs stay free, with a limit of 1 total. Food and water bowls are available.

Is parking offered on site at Mama Shelter Rennes?

Sorry, there's no onsite parking at Mama Shelter Rennes.

What are the check-in and check-out times at Mama Shelter Rennes?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Mama Shelter Rennes and nearby?

Mama Shelter Rennes has 4 bars and a spa, as well as an indoor pool and a steam room.

Are there restaurants at or near Mama Shelter Rennes?

Yes, there are 3 onsite restaurants.

What's the area around Mama Shelter Rennes like?

Mama Shelter Rennes is a short 5-minute walk from Sainte Anne Station and 5 minutes' walk from Le Couvent des Jacobins.

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Mama Shelter Rennes Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Super
Top!
1-night trip

10/10 Exceptional

Best Location and a surprisingly nice Hotel. Very nicely decorated interior and spacious rooms. Great city view from the rooftop restaurant!
Anders, 1-night trip

10/10 Exceptional

top
top
1-night trip

8/10 Very good

Great hotel chain the always offers good location and good staff to make you feel welcome.
Joanna, 1-night trip

10/10 Exceptional

Wonderful staff, comfortable and quiet rooms, great coffee at breakfast. Would absolutely book here again.
Berenice, 1-night trip

4/10 Fair

Freezing overnight stay
Heater did not work. Asked for help and front desk came In middle of the night to assist and reset heater. Nothing improved and the heater did not work at all! We Couldn’t sleep because it was too cold. We were Exhausted the next day. Otherwise breakfast was wonderful.
Rachael, 1-night trip

10/10 Exceptional

Great place in a great location
Great stay, really friendly atmosphere and helpful staff. Could have offered more pool availability if anything.
Tobias, 5-night trip

10/10 Exceptional

From the moment you arrive Mama Shelter has a pulse in the heart of old Rennes. If you have time check out the spa & remember to book beforehand. It's great and the restaurant / rooftop bar is a must.
Stuart, 2-night trip

8/10 Very good

Lovely rooms and building. Chaotic breakfast service though as all the food and drink options were spread across the restaurant. Otherwise great stay and amazing roof terrace!
1-night trip

10/10 Exceptional

Highly Recommend
Beautiful hotel, perfectly located for exploring Rennes. Comfortable room and bed, lovely pool and great restaurant.
Elena, 3-night trip

10/10 Exceptional

Oasis in the city center
Great city hotel, like an oasis in the city center. The hotel has everything for a nice city vacation. It is located just by a central square which is buzzing on Saturday with a local market with all sorts of specialties. The rooms are well decorated and fun, bed is super comfortable, and shower was amazing with a “rain” showerhead. Nice pool and spa area for a little couples retreat. Rooftop bar has a spectacular view and restaurant serves high quality food. I will definitely recommend and look for more Mama hotels when I travel to other cities as well.
1-night trip

10/10 Exceptional

City Center location
Michelle, 3-night trip

6/10 Good

I did not like that the accomodation was very basic, definetly less than a 3* hotel. In the hotel itself the room was very basic more like a 2 strar, no toiletetrie not even a box of tissues. Then when I opened the bathroom door I smelled GAS ( yes like ccoking gas ). When I went to the reception to report I was told that there is NO WAY there is a scent of gas. Eventually the technician came up and he said indeed the smell might come form the extensive work done to enlarge the hotel probably for the pressure on the pipes. As yo can imagine after 18 hours of flying I di not expect such a problem. If possible I request a refund. Thank you! Professor Popa
Georgette, 2-night trip

10/10 Exceptional

Great hotel - would stay again
Great hotel. Lots of amenities such as restaurants, bars, pool, gym and karaoke. Lovely well decorated, clean rooms with comfortable beds. Great safe and central location. Only minor negative (not worth any stars as you can read the reviews and prepare in advance) is not providing toiletries in the name of being eco friendly - however I think this worsens the environmental impact as visitors probably end up buying individual items and throwing them when you could have a refillable dispenser. Also a bit contradictory as they give you body cream? Just worth a mention for the hotel to pick up - but as I say it was a lovely, modern, comfortable, high quality and reasonably priced hotel which I would definitely stay at again.
2-night trip

6/10 Good

It looks like a nice hotel with big room, but almost nothing provided inside the room, no tea or coffee maker, no even shower gel, they charge you 5 eur for slippers
2-night trip

8/10 Very good

where is Mama?
Mama left the house, leaving the children in charge. I adored the energy and enthusiasm of the staff but they were so young that at multiple time I received an awful client service (I had to interrupt the waitress while what sapping at the bar after waiting for 20 min, one of a few more example)
CHarles, 2-night trip

6/10 Good

This is a great hotel for its location and it's modern freshly refurbished state. The hotel provides a great hard product. However, the rooms miss very basic necessities from a 4 star hotel. For example, there is nothing but a bar of soap in the bathroom. This is unacceptable to me - i dont even use bar soaps at all as I don't find them hygienic. We had to share a single bar with my partner and needed to wash our hair with that. This was ridiculous. Also there is no tea coffee making stuff in the room. To relax with a cup of warm tea, you need to go to the bar and drink it after paying 4.5 euros for a cup of hot water. Even worse, there is not even a paper cup or glass cup in the room to drink some water. They left a small bottle of evian water for two people. I'm not sure why but there was a lot of dust in the room which we noticed looking into the lights. I felt congested from the dust each night I slept here. We didnt understand were the dust was coming from because the room was clean. But switching off the ventilation a bit helped a bit on our second and third night. maybe they need to check their ventilation filters. overall, while we really enjoyed the location and modern building/rooms, the basic services that you would expect from simple bed and breakfast hotels were missing. for this reason, we are not pleased with our stay.
Omer, 3-night trip

8/10 Very good

Not what I signed up for…but that’s life!
I was really looking forward to my stay at Mama Shelter particularly for the amenities…which seem to champion eco friendliness over the comfort of the clientele. There is no hair conditioner (even upon request), which is not only a first in my Mama Shelter experiences but I find unacceptable for a 4 star hotel. The wonderful overhead shower heads lacked pressure because of a necessity to clean the calcification after a year and a half of operation… to the point where I actually would have done it myself if I was staying for more than a night. The staff was lovely, following their orders but all issues were simple met with “that’s our culture at Mama Shelter” which, from my experience, is not entirely true so felt like a bit of a cop out. The cocktail on the rooftop was definitely the highlight. I had to send my steak back to be cooked a little (ordered at rare/medium rare it came out still breathing and poorly presented). The staff though were very kind and accommodating to the best of their abilities! I appreciated their efforts to rectify my complaint with a late check out as well as rescheduling my hour in the spa, because apparently at this spa/pool they allow children to run free so it’s not the relaxing environment it could be. The breakfast definitely compensated for the above hiccups and the kindness of the staff of course who was just doing their job as best they could. Although I don’t know if I will stay at Mama Shelter again if this is their new “culture”.
Madeline, 1-night trip

2/10 Poor

Is worst stay we had experienced as seasonal traveller for biz and leisure. The hotel does not provide basic amenities which you should have even from 1-2 stars hotel. We seriously wonder how this hotel is rated as 4 star and charged the rate they do when they provided worse services and amenities for hotel guests. Hotel charge guest on tooth brush and toothpaste and charge on slippers. Worst above all, no water kettle in the room as it was claimed only for executive room guests.. so any hot water needs get yourself from the bar. Again, a good excuse to charge you for coffee since none hot water nor coffee provided in room. And instead of proper hair shampoo n conditioner, one tiny soap is provided for body wash and hair wash!! The breakfast is crap, we staying 5 nights and everyday same food no a single change. Unlike most of true 3-4 star hotels, there some effort made to change menu for bf for some. There also list of safety hazards, when took hot water downstairs, they let you carry super hot water in a tin pot which can burn ur hand in 30 sec w hot water inside. Bf Restaurant has low hanging light just hit ur head every time u sit n stand up… I do want to say the staff is relatively responsive but unfortunately all the poor policy mama shelter decided for their guests on amenities show little care for customer just all about making money and profit. It left super bad taste not just to us but all friends staying the same hotel with us. We will ban this chain n brand
wei min, 4-night trip

4/10 Fair

Vous payez 357€ la nuit et quand vous demandez une facture imprimée, la réponse : Monsieur c’est exceptionnel. Ma collègue a annulé une nuitée dans les délais, ils ont refusé de la rembourser
Bertrand, 3-night trip

10/10 Exceptional

alexandra, 2-night trip

10/10 Exceptional

Valery, 1-night trip

10/10 Exceptional

Gregory, 1-night trip

8/10 Very good

Sans plus pour le prix
Pas satisfait du rapport qualité prix. La chambre était confortable mais il manquait un peu de matériel de base dans la salle de bain (cotons tiges, gel douche,par exemple, mouchoirs). La qualité des produits du buffet salé du petit déjeuner ne m'a pas convenue. Bon emplacement .
Françoise, 1-night trip

10/10 Exceptional

Carlo, 1-night trip