Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive features a rooftop terrace and puts you within a 15-minute walk of Tulum National Park. Guests can visit the spa to be pampered with beachside massages, body wraps, or facials, and Olio, one of 10 restaurants, serves Mediterranean cuisine and is open for dinner. Other highlights at this luxurious property include 10 outdoor pools, a beach bar, and a snack bar/deli. Fellow travelers love the helpful staff.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All meals, snacks, and beverages included
24-hour room service
Languages
English, French, Spanish
At a glance
Hotel size
301 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property comprises the main hotel building and a separate beachfront section (Casa Zamna room types). The separate beachfront section is located 0.8 miles (1.3 kilometers) from the main building and the parking area.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free secured, covered onsite self parking
Free secured, covered onsite valet parking
Offsite
Free beach shuttle
Other information
Designated smoking areas (fines apply)
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
10 restaurants
5 bars/lounges
Beach bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
What to do
Free beach shuttle
Beach yoga
Beach volleyball
Private beach nearby
Free beach club nearby
Working away
Business center
2 meeting rooms
Conference center (5000 square feet of space)
Services
24-hour front desk
Concierge services
Multilingual staff
Porter/bellhop
Beach cabanas (surcharge)
Free beach shuttle
Beach sun loungers
Beach towels
Beach umbrellas
Facilities
4 buildings/towers
Built in 2022
ATM/banking
Rooftop terrace
10 outdoor pools
Full-service spa
Massage/treatment rooms
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Outdoor entertainment area
Outdoor furniture
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Closed captioned TV
Well-lit path to entrance
Smooth flooring in room
Room amenities
Be entertained
50-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Ceiling fan
Free stocked minibar
Espresso maker
Bathrobes and slippers
Iron/ironing board
Window screens
Sleep well
Pillow menu
Blackout drapes/curtains
Turndown service
Bed sheets provided
What to enjoy
Furnished balcony/patio
Individually furnished and decorated
Freshen up
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi (speed of 25+ Mbps)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
LED light bulbs
Special features
Spa
The onsite spa has 3 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Dining
Olio - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only.
Jasmine - This restaurant serves breakfast and dinner. Open daily.
Seaside Grill - This restaurant serves dinner only. Open daily.
Market Café - Overlooking the garden, this buffet restaurant serves breakfast and lunch. Open daily.
Blue Water Grill - Overlooking the garden, this fine-dining restaurant serves dinner only. Open daily.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 65 per pet, per day
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Secrets Tulum Adults Only All Inclusive
Secrets Tulum Adutls Only All Inclusive
Secrets Tulum Resort Beach Club Adults Only All Inclusive
Frequently asked questions
Does Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?
Yes, there are 10 outdoor pools. Guests have pool access from 8:00 AM to 6:00 PM.
Are pets allowed at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 65 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive and nearby?
Have fun with onsite activities like volleyball and beach yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 10 outdoor swimming pools. Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive also has 5 bars and beach cabanas.
Are there restaurants at or near Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?
Yes, there are 10 onsite restaurants, featuring Mediterranean cuisine and garden views.
Does Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive like?
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive is a short 14-minute walk from Tulum National Park and 15 minutes' walk from Hunab Lifestyle Center.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 19, 2024
Amazing service. Quiet during sleeping hours. The beach club also has amazing service and is included in the all inclusive. The excursions were safe and well coordinated. They even provide transportation for you to and from. Cab service is available if you want to stay at the beach longer or venture out into the city for other dinning options. Highly recommend. This is a brand new property as well. Rooms were amazing. We got the swim out room and the water was not too cold or too hot. 10 out of 10 experience.
Tevin
Tevin, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
The treatment and reaction to our demands were great
Hani A
Hani A, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 18, 2024
Craig
Craig, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 17, 2024
Great service..staff was super friendly..just didn’t like the fact that we were been forced or feeling pressured to attend a seminar in secrets azul
Damion
Damion, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 17, 2024
The ambiance was amazing. All staff members were very attentive.
Angelica
Angelica, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 15, 2024
Nice space, many pools but no direct access to the beach.
Hilary-Lise
Hilary-Lise, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 12, 2024
Loved everything about Secrets Tulum to the food, drinks, staff, and grounds itself.
Thank you so much for an unforgettable vacation!
Steffi Jean
Steffi Jean, 5-night romance trip
Verified Expedia guest review
6/10 Good
Aug 12, 2024
1. The drinks, they’re all watered down. Stick to champagne and wines if you don’t want something messed with. They didn’t have savignon blanc, which is kind of crazy.
2. It’s an all inclusive for a decent price, having said that, the food isn’t great and they attempt to distract you with presentation, although there are some good food places I wouldn’t recommend staying here more then 3-4 nights.
3. Marketing, they kept offering us a breakfast at another resort with a promise of 2 free nights at another hyiatt. When we would ask hotel staff for help with some thing, they would mix this Marketing into their answer. It got so annoying to the point where I just started cutting them off.
4. It’s quiet, too quiet, literally you would be by yourself in a pool with maybe one other person in a huge pool.
5. Big negative was watering down our drinks, people travel to relax and have a drink, not have their drinks messed with. Having said all that, it was an all inclusive and it was relatively cheap and that likely goes hand-in-hand with the quality of food and beverage
Adam
Adam, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2024
beautiful experience, clean, great service and genuinely
good people. Quiet and able to truly enjoy vacation, wonderful food, excursions and atmosphere to relax
and recharge. will be back again
marissa
marissa, 5-night trip
Verified Expedia guest review
8/10 Very Good
Aug 3, 2024
Luis Angel
Luis Angel, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 1, 2024
John
John, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 31, 2024
Property aesthetics were immaculate. Staff and service was outstanding excluding minor complications and miscommunication. My visit was very pleasant and will recommend
Janaye
Janaye, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
Jul 30, 2024
This property is well maintained & clean.
Terrell
Terrell, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 22, 2024
Madilyn
Madilyn, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 20, 2024
10/10. Everything and everybody! I loved it here! Will definitely be back with a group of friends this time!
Ashley
Ashley, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jul 19, 2024
Adela was so sweet and extremely friendly. She made me feel welcomed and included.
She was awesome
Robyn
Robyn, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jul 15, 2024
Wonderful adults on resort. Many pools, restaurants and bars. The rooms are great, cleaned twice a day.
Kleiton Vinicius
Kleiton Vinicius, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 15, 2024
Beautiful modern property clean and well kept.
Clark
Clark, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 15, 2024
The resort was beautiful and very clean. The staff was very friendly and attentive. The food was good also!
Ciara
Ciara, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 14, 2024
This hotel is perfect for couples. A very nice place to rest and romance. Love pools and all the amenities. I will definitely return to
this hotel.
JOSE LUIS AñEZ
JOSE LUIS AñEZ, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 10, 2024
Excellent
Roel
Roel, 3-night trip
Verified Expedia guest review
4/10 Fair
Jul 3, 2024
The resort was secluded and away from everything. It was as described an adult only resort but the dining was quality was not great quality. The variety was lacking flavor, my husband and I got sick the first night. We had a discrepancy with our payment when checking in and it was very frustrating to say the least. It would have been helpful to know prior to travel that this resort did not accept US currency and only wanted strictly credit cards as payment. We thought it was optional. I would not recommend this resort to anyone.
Piccola
Piccola, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 3, 2024
Mohammad Tariq
Mohammad Tariq, 3-night trip
Verified Expedia guest review
8/10 Very Good
Jul 3, 2024
Ijinayah
Ijinayah, 4-night trip
Verified Expedia guest review
8/10 Very Good
Jun 30, 2024
This resort is beautiful, the service and food was amazing. Multiple pools and bars AND a beach club. They had shows and entertainment every night. Would definitely recommend and go back. Beware of the mosquitos!