6/10 Good
Feb 2, 2025
Not impressed
The lickbox would not open. We couldn't get in for an hour after flying in, getting a car and needing a bathroom. We finally got in and the place was nice and a perfect location right across from the beach. It was mostly clean. First night was chilly and not enough warm blankets. We went in the shower the next day and the very heavy handle fell off immediately and fell on my 5 year old grandaughter's foot. When I reported to the management, they said someone would come soon. They did not. When I sent another message, they apologized and did send blankets, but did not fix the shower handle and left the door unlocked. They were supposed to have someone call me, but that never happened.
Elyse
Elyse, 3-night family trip
Verified Hotels.com guest review