10/10 Exceptional
Great stay!!!
Natalie
Natalie, 2-night trip
Hotel Pension Excellence
Pension convenient to Vienna Christmas Market
Experience Vienna's festive charm at Hotel Pension Excellence, close to Spanish Riding School and Hofburg Imperial Palace. Enjoy luggage storage, laundry services, dry cleaning/laundry services while taking advantage of tour/ticket assistance and a computer station.
Good
Popular amenities
- Parking available
- Air conditioning
- Laundry facilities
- 24/7 front desk
- Non-smoking
Main amenities (12)
- Daily housekeeping
- Breakfast available
- Self parking
- Room service
- 24-hour front desk
- Air conditioning
- Computer station
- Front-desk safe
- ATM/banking services
- Laundry service
- Self-serve laundry
- Multilingual staff
Feel at home (6)
- Children stay free
- Cribs/infant beds (surcharge)
- Private bathroom
- Television
- Daily housekeeping
- Laundry facilities
$89 nightly
$100 total
Feb 13 - Feb 14
Total with taxes and fees
Room options
Showing 6 of 6 rooms
Single Room
Exceptional
Highlights
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
- City view
- 129 sq ft
- Sleeps 1
- 1 Twin Bed
Double Room
Highlights
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
- City view
- 215 sq ft
- Sleeps 3
- 1 Double Bed
Triple Room
Very good
Highlights
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
- City view
- 248 sq ft
- Sleeps 3
- 1 Double Bed and 1 Twin Bed
Standard Apartment, 1 Bedroom, Kitchen
Highlights
Soundproofed
Air conditioning
Heating
Kitchen
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
- City view
- 592 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed OR 1 Double Sofa Bed
Economy Double Room
Very good
Highlights
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
- City view
- 161 sq ft
- Sleeps 3
- 1 Queen Bed
Executive Apartment, 1 King Bed with Sofa bed, Kitchen
Very good
Highlights
Soundproofed
Air conditioning
Heating
Kitchen
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
- 592 sq ft
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
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About the neighborhood
Alser Strasse 21, Vienna, Vienna, 1080
About this property
Hotel Pension Excellence
When you stay at Hotel Pension Excellence, you'll be just a 5-minute drive from Vienna Christmas Market and Hofburg Imperial Palace. Also, Spanish Riding School and Vienna State Opera are just a 5-minute drive away. Public transportation is just a short walk: Lange Gasse Tram Stop is steps away and Skodagasse Tram Stop is 3 minutes.
At a glance
Property amenities
Room amenities
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Hotel Pension Excellence Reviews
Good
7.6
Cleanliness
7.6
Location
7.6
Staff & service
6.8
Property conditions & facilities
Popular mentions
BreakfastBathroomRoom8/10 Very good
Clean hotel, good service.
Frederik
Frederik, 3-night trip
8/10 Very good
Hotel was in walking distance to centre. Hotel was a bit tired, but clean. Staff were pleasant & helpful.
N
N, 2-night trip
8/10 Very good
Excellent
Excellent value for the money.
Great wifi spacious rooms right in the center for a super cheap price!
Nicolas
Nicolas, 3-night trip
4/10 Fair
- Dirty room
- Air-conditioning didn't work and despite my reclamation nobody would fix it
- Nice and polite feminine personnel
- the pillows and blankets were dirty, as well as the sofa-bed
All and all it was ok, especially the connections to city centre worked well.
Niina Marjaana
Niina Marjaana, 3-night trip
8/10 Very good
Hotel was clean, confortable AND in a great location for transporting yo main touristic points. Perfect for a short stay where you only need a good place to hace a shower, sleep and start with a good breakfast. I recommend ir.
JULIETA
JULIETA, 2-night trip
10/10 Exceptional
its perfect.
Gustavo
Gustavo, 2-night trip
10/10 Exceptional
We had a good stay there: people was really kind and the room was ok. However, I recommend you to improve your breakfast because there was a limited choice. I would have liked to find more cakes 😁
Arianna
10/10 Exceptional
Charming building, very helpful multilingual staff, quiet at night, and some entertaining artwork on the walls. What more could you want? A yarn shop next door? It's there. A perfect place to stay.
Kriota
Kriota, 4-night trip
10/10 Exceptional
Although not in the centre of Vienna, the hotel is within easy walking distance of the Hofburg and other sites. The restaurants around the hotel are a little cheaper also because they aren’t on the tourist radar. The staff were very accommodating and pleasant to talk to.
The hotel itself is very nice, the dining area in particular is well decorated. The breakfast was good, with muesli, fruit, hams and cheeses on offer as well as cooked eggs.
My room was modern and clean, the bathroom had a slightly odd layout and the shower was a little grotty (not dirty but just typical discolouration in older showers).
I really enjoyed my stay and would visit again if in Vienna.
James
James, 3-night trip
6/10 Good
The hotel was okay for what we needed. All staff with the exception of one were excellent. The younger guy on the desk on arrival perhaps could have been a bit more welcoming and given a bit more information about our stay.
Would have been really nice to have a kettle in the room or access to the coffee machine available throughout the day. At times it was so cold and wanted to just come back to the room and relax but a hot drink would be nice.
The rooms were generally clean.
Location was good for the Christmas market and not too far from the airport.
Lots of coffee shops, noodle bars, kebabs and pharmacies but choices of restaurants were limited..
Ann
Ann, 3-night trip
8/10 Very good
Opphold under Solotur
Helt Helt Ok. Greit for 2 netter
Haakon
Haakon, 2-night trip
4/10 Fair
Too noisy for the heating machine, even we turn off the heating machine. Unable for sleeping whole night.
Suk Yin
Suk Yin, 3-night trip
2/10 Poor
cold service, monotonous breakfast, dirty and worst of all - no hot water in the bathroom. The water was barely warm. Only one key to the room - very inconvenient. Mold in the bathroom.
Extremely dissatisfied.
Vladimir
Vladimir, 6-night trip
6/10 Good
Hotel is far and service is bad also.
Hotel was ok not so good or bad. Hotel is far like 25 min by walk from Vienna city center like Opera.Breakfast was not so good, but that Chinese or Korean girl who served breakfast really good and helpful.Hotel cleaning was not good stayed with family 4 nights just changed towels two times, didn't changed bed sheets and didn't clean even bathroom also.Really bad service. If new going guest think hotel is close to city as hotel menion, don't trust on them it's far and old hotel and even they say 4 star hotel, but hotel condition and service is like 2 or 3 star hotel. I don't recommended this hotel for myself or someone else also, if next time, i'll travel to Vienna again.
DANIAL
DANIAL, 4-night trip
8/10 Very good
Reception staff were friendly and helpful. The breakfast was okay but the bread wasn’t always fresh. The room attendant didn’t always provide clean towels but hung the used ones back up if they weren’t dirty. The room attendant didn’t always provide new toilet rolls even when there were none left. The safe didn’t have instructions in English and after making the reception aware, nothing happened. I found it difficult to get to sleep as the trams ran right outside my bedroom window. I was woken up earlier than I would have liked because of this. The WI-FI was poor and I ended up using my data as a work-around.
Andrew
Andrew, 5-night trip
6/10 Good
Lever ikke op til, at være et 4 stjernet hotel.
Smukt hotel med flot indretning, dog noget mindre end forventet. Specielt parkeringspladsen, der som havde 5 pladser! Rengøringen kunne gøres meget bedre, der blev ikke skiftet sengetøj eller lagn én eneste gang! Trods der blev sat rengøringsskilt op foran døren til værelset. Så blev der kun støvsuget og tømt skraldespande. Hverken toilet eller vask samt spejl blev rengjort, hvilket er for ringe! Ligeledes manglede der opfyldning af både toiletpapir og håndsæbe som vi selv måtte påpege manglede.
Morgenmaden var fin, men meget lidt udvalg og dårlig kvalitet af juice.
Så alt i alt ikke den størreste begejstring, som man forventede af et 4 stjernet hotel.
Verified traveler
5-night trip
6/10 Good
Das Hotel macht den Eindruck, auf Verschleiß gefahren zu werden: Lose Handtuch- und Toilettenpapierhalter, der WLAN-AP hängt am LAN-Kabel von der Decke, mit der Tischplatte des einbeingen Tisches im Frühstücksraum kann man Kinderwippe spielen, der Duschkopf ist verkalkt und verschimmelt, der Aufzug defekt... Kurz: Für das aufgerufene Geld bekommt man in Wien anderenorts deutlich besseres.
Christian
Christian, 2-night trip
6/10 Good
Renovierungsbedürftig!!!
Service OK.
Dame an der Rezeption👌TOP.
Servicepersonal beim Frühstück, macht nur das was es muss. Fragen dauern, etwas länger, insgesamt nicht wirklich aufmerksam.
Reinigungspersonal:
Ein SKANDAL, es gab Blutflecken auf dem Zwischenlaken & Gr. Urinflecken auf den Matratzen. FOTOS vorhanden!!!
Zimmer sonst sauber. Bad ok geputzt.
Zimmer renovierungsbedürftig!
Betten NEU. Laminat neu, knarzt wie ab!
Stefan
Stefan, 3-night trip
8/10 Very good
Unkompliziert
johannes
johannes, 1-night trip
4/10 Fair
Sparsamt frukostutbud.
Verified traveler
1-night trip
8/10 Very good
リーズナブル
タオルの交換が不十分であった．ただし，アップグレードをしてくれたので，部屋は快適であった．値段はリーズナブルであった．
Verified traveler
6-night trip
4/10 Fair
Hotellet ligger godt. Men morgenmaden er ikke til nogen som helst stjerner. Tørt brød, “elastik” pålæg og kedeligt æg med kogte pølser.
Larm fra metro, som kører under hotellet
Anders
Anders, 2-night trip
8/10 Very good
Das Personal war freundlich, besonders der diensthabende Herr erfüllte jeden Wunsch. Möglicherweise war für die Reinigung nicht genügend Personal verfügbar. Die Betten waren sehr gut. Die stadtnahe Lage war besonders günstig, auch fußläufig zu erreichen.
Eckhard
Eckhard, 4-night trip
8/10 Very good
2층에 있어요. 엘베있습니다. 웨스트역에서 5번 트램타면 바로 앞이에요. 연말에 엄청 비쌀때 합리적인 가격으로 예약했어요. 생각보다 방은 괜찮은데 샤워시설이 많이 낡고 좁았어요. 싱글룸이라 이해합니다. 생각보다 좋았습니다.
YOONKYUNG
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