Port of Saint-Jean-de-Luz Ciboure - 4 min drive - 3.1 km
Church of St-Jean-Baptiste - 5 min drive - 3.0 km
Port de Saint-Jean-de-Luz - 6 min drive - 2.6 km
Getting around
Biarritz (BIQ-Pays Basque) - 20 min drive
San Sebastian (EAS) - 27 min drive
Guethary Station - 8 min drive
Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 25 min walk
Saint-Jean-de-Luz Ciboure Station - 25 min walk
Restaurants
Café le Vauban - 18 min walk
Brasserie le Sud - 18 min walk
Le Bar Basque - 17 min walk
Restaurant Ilura - 2 min walk
Le Bistrot Luzien - 18 min walk
About this property
Hôtel et Résidence La Réserve
Enjoy your visit to Saint-Jean-de-Luz with a stay at Hôtel et Résidence La Réserve. Guests can indulge in facials and enjoy French cuisine at Ilura, which is open for breakfast, lunch, and dinner. A bar/lounge, an outdoor tennis court, and a seasonal outdoor pool are other highlights.
Languages
English, French, Spanish
At a glance
Hotel size
85 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 6:00 AM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite extended parking (EUR 15 per day)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Children's pool
Babysitting (surcharge)
Children's menu
What to do
Tennis lessons
Beach nearby
Golfing nearby
Parasailing nearby
Scuba diving nearby
Working away
Meeting rooms
Computer station
Conference space (646 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Piano
Seasonal outdoor pool
Outdoor tennis court
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Stair-free path to entrance
Room amenities
Be entertained
22-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning
Electric kettle
Bathrobes
Sleep well
Bed sheets provided
Freshen up
Shower/tub combination
Rainfall showerhead
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Ilura - Overlooking the ocean and pool, this restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Fees & policies
Refundable deposits
Deposit: EUR 65 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 22 for adults and EUR 12 for children
Renovations and closures
This property is closed from November 3 2024 to March 13 2025 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from November 3 to March 14:
Bar/Lounge
Dining venue(s)
Laundry facilities
Meeting facilities
Parking area
Swimming pool
Tennis courts
Children & extra beds
Babysitting is available for an extra charge
Parking
Extended parking costs EUR 15 per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from April to November
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number 349327262
Also known as
Hôtel La Réserve Saint-Jean-de-Luz
La Réserve Saint-Jean-de-Luz
Hôtel Résidence Réserve Saint-Jean-de-Luz
Hôtel et Résidence La Réserve Saint-Jean-de-Luz
Hôtel Résidence Réserve Saint-Jean-de-Luz
Hôtel Résidence Réserve
Résidence Réserve Saint-Jean-de-Luz
Hotel Hôtel et Résidence La Réserve Saint-Jean-de-Luz
Saint-Jean-de-Luz Hôtel et Résidence La Réserve Hotel
Hotel Hôtel et Résidence La Réserve
Résidence Réserve
Hôtel La Réserve
Et La Reserve Saint Jean Luz
Et La Reserve Saint Jean Luz
Hôtel et Résidence La Réserve Hotel
Hôtel et Résidence La Réserve Saint-Jean-de-Luz
Hôtel et Résidence La Réserve Hotel Saint-Jean-de-Luz
Frequently asked questions
Is Hôtel et Résidence La Réserve currently open?
This property is closed from November 3 2024 to March 13 2025 (dates subject to change).
Does Hôtel et Résidence La Réserve offer free cancellation for a full refund?
Yes, Hôtel et Résidence La Réserve does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hôtel et Résidence La Réserve?
Yes, there's a seasonal outdoor pool and a children's pool.
Are pets allowed at Hôtel et Résidence La Réserve?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hôtel et Résidence La Réserve?
Yes, there's free self parking.
What are the check-in and check-out times at Hôtel et Résidence La Réserve?
Check-in start time: 6:00 AM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at Hôtel et Résidence La Réserve?
No, this hotel doesn't have a casino, but Casino Barriere (16-min drive) is nearby.
What is there to do at Hôtel et Résidence La Réserve and nearby?
Practice your swing on the tennis courts. Enjoy amenities like a seasonal outdoor pool and a garden.
Are there restaurants at or near Hôtel et Résidence La Réserve?
Yes, Ilura offers alfresco dining, French cuisine, and garden views.
What's the area around Hôtel et Résidence La Réserve like?
Hôtel et Résidence La Réserve is a short 5-minute walk from Bay of Biscay and 12 minutes' walk from St-Jean-de-Luz Beach.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 14, 2024
Excellent location, friendly and helpful staff and food was first class in bar and in restaurant.
Shaun
Shaun, 2-night trip
Verified Expedia guest review
6/10 Good
Jul 12, 2024
Property could be cleaner. Bad service. No coffee pods or water available. Staff wasn’t much help at check in.
Krysti & Dave
Krysti & Dave, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 6, 2024
It was such a great experience and hotel staff was awesome!
Juan
Juan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 14, 2024
Benoit
Benoit, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 7, 2024
Guylyn
Guylyn, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 2, 2024
AREZO
AREZO, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 22, 2023
Beautiful resort with very nice staff. We slept soundly due to the quiet area and the comfortable bed. The shower is excellent and the bathroom looks like it’s updated as all the fixtures are of a high quality and nice design. We chose the breakfast option and it was delicious with a lot of choices. All the food was very fresh. You can even boil your own egg if you don’t want the scrambled eggs. My only regret is that we couldn't stay longer.
Barbara
Barbara, 1-night family trip
Verified Expedia guest review
4/10 Fair
Sep 28, 2023
Tiniest room ever
The room was barely bigger than the bed. No place to open a suitcase. We had to put the suitcases on the bed, get out what we needed and then close them up again.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 23, 2023
The location of the property overlooking the ocean is breathtaking. We enjoyed having our meals in the terrace while admiring the garden and the sea. Parking within the property was very convenient. The rooms are spacious, very clean, and comfortable. The food at the Illira restaurant is exquisite and I highly recommend it.
Kimie
Kimie, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 22, 2023
Mary
Mary, 3-night trip
Verified Expedia guest review
4/10 Fair
Jul 6, 2023
The rooms smelled of mildew. They were remodeled recently, but still felt cheap and old inside.
Robert
Robert, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 13, 2023
Excellent place to relax
Lence
Lence, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 9, 2023
This is a fantastic place for rest and relax in a beautiful location. They know how to profit from the beautiful natural beauty of their location. The service is excellent.
Gustavo
Gustavo, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 1, 2023
A lovely setting for a memorable vacation. Beautiful views, comfortable rooms and a quaint town just steps away. We will definitely be back.
Randall
Randall, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 1, 2023
Very nice place to stay,great bartender and great staff.
Amazing pool. Great location on cliff top, easy walk into town for access to restaurants, etc. yet quiet. Wonderful value for the quality of the property. We had a 2 person studio which came with a well equipped kitchen. We booked initially for 5 nights and liked it so much we extended an additional night. Also very well placed for trips in the area. We hiked to Hendaye (about 4 hrs) and took the train back, day out in Biarritz (we preferred St Jean) , spent the day in the beach, hiked in Espelette.. just a great trip. Would happily repeat.
Gareth
Gareth, 5-night romance trip
Verified Orbitz guest review
8/10 Very Good
Sep 26, 2019
Exquisitely, unforgettably beautiful grounds & location. Wonderful littoral footpath into town of St Jean de Luz. Main areas for improvement: service — especially upon leaving. No staff person whose job it was to see that we got down the spiral staircase safely with our suitcases (we’re seniors). 2nd area: no grab bars in tub which was very deep & hard to get in& out of.
Francis
Francis, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 2, 2019
Clean and very comfortable with plenty of room for my family of 5. Beautiful grounds and view of the ocean.
Verified traveler
1-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 14, 2019
Great location and lovely views. Just a short walk into St Jean de Luz.
Verified traveler
5-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 21, 2019
What a beautiful spot! Gorgeous views and wonderful location. So great to be able to leave the car and walk down to town and back along a stunning coastal pathway. We didn’t have a long stay. and being with young children didn’t take advantage of the gorgeous patio and dining options, eating in the town both nights. The excellent kitchenette in our studio made vacation catering with kids easy.