We looked forward to a hotel that focused on the good things in life. Healthy breakfasts,a nice spa, a good restaurant for the evenings joy, a jacuzzi on the roof! and even an own sugar room, according to the advertisement. Good on paper. In real life, not so much.
All of these above mentioned features where non existing.
As the pictures will tell, there was actually a "solarium" at the roof of the hotel, and a jacuzzi. But as the pictures also will tell, it looked dirty and run down like a restaurant back yard in mid winter.
The sigarroom? They had one years ago. But not any more.
The health focus in their breakfast? They where "sold" out on hole bread, 5 corn bread, most of the cheeses, and of course the different types of ham that this part of Italy is well known for.
The spa, you have to pay extra to be there, and it makes no sense since Boario is famous for only one thing. The well-being centre.
And the restaurant at night was a sad tale. We tried to get some wine advise from the waitress. That was not going to happen. So we went for wines we knew all ready, Sadly for us, she could not resembler and gave us the wrong one. And as she did not present it, but opened it on the closest table, we where not able to warn her. Not to offend her we drank the wine, and never used the restaurant again.
The one thing that was hardest to understand, was the lack of interest in the guests. And I mean the easy bits, like the welcoming smile, and such things.