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Mercure London Staines-upon-Thames Hotel

3.0 star property
Riverfront hotel in Staines with 2 bars/lounges and restaurant

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Photo gallery for Mercure London Staines-upon-Thames Hotel

Exterior
Exterior
Exterior
Twin Room, River View | In-room safe, desk, blackout drapes, iron/ironing board
2 bars/lounges
Mercure London Staines-upon-Thames Hotel offers a scenic retreat by the river. Enjoy international cuisine at Riverside Restaurant, relax with drinks in one of 2 bars or take a stroll on the garden and unwind on the terrace. With in-room WiFi, luggage storage and dry cleaning services available.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Parking available
  • Pet friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is $68
includes taxes & fees
$57 per night
Mar 9 - Mar 10

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Twin Room, River View

Twin Room, River View | In-room safe, desk, blackout drapes, iron/ironing board

Twin Room, River View

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Portable fan
Shower/tub combination
Private bathroom
  • 161 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, desk, blackout drapes, iron/ironing board

Classic Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Portable fan
Shower/tub combination
Private bathroom
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed | In-room safe, desk, blackout drapes, iron/ironing board

Privilege, Room, 1 Queen Bed

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Portable fan
Shower/tub combination
Private bathroom
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, River View

In-room safe, desk, blackout drapes, iron/ironing board

Double Room, River View

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Portable fan
Shower/tub combination
Private bathroom
  • 161 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed with Sofa bed (Classic)

Family Room, 1 Double Bed with Sofa bed (Classic) | In-room safe, desk, blackout drapes, iron/ironing board

Family Room, 1 Double Bed with Sofa bed (Classic)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Sofa bed
Portable fan
Shower/tub combination
  • 161 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Front of property

ibis London Heathrow Airport

  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
7.8 out of 10, Good, 2,393 reviews
The price is $77
includes taxes & fees
$64 per night
Feb 23 - Feb 24
ibis London Heathrow Airport
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About the neighborhood

Map
Thames Street, Staines, England, TW18 4SJ

What's nearby

  • Royal Holloway, University of London - 5 min drive
  • Runnymede - 6 min drive
  • Thorpe Park - 6 min drive
  • Windsor Castle - 12 min drive
  • LEGOLAND® Windsor - 13 min drive

Getting around

  • Heathrow Airport (LHR) - 21 min drive
  • Farnborough (FAB) - 40 min drive
  • Gatwick Airport (LGW) - 42 min drive
  • London City Airport (LCY) - 55 min drive
  • Egham Station - 5 min drive
  • Ashford Station - 6 min drive
  • Staines Station - 9 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Costa Coffee - ‬6 min walk
  • ‪Nostrano Lounge - ‬3 min walk
  • ‪Nando's - ‬5 min walk

About this property

Mercure London Staines-upon-Thames Hotel

Mercure London Staines-upon-Thames Hotel puts you within a 10-minute drive of Thames River and Thorpe Park. For a bite to eat, guests can check out Riverside Restaurant, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a terrace, and a garden.

Languages

Arabic, Chinese (Mandarin), Croatian, Czech, Danish, Dutch, English, French, German, Hindi, Hungarian, Italian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish

At a glance

DONE

Hotel size

    • 88 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (1 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 10.00 per day)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–9 AM
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Riverside Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Lounge Bar - Onsite bar.

Fees & policies

Refundable deposits

  • Deposit: GBP 50 per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 7.00 per person
  • Late check-out can be arranged for an extra charge of GBP 50 (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10 per pet, per day

Parking

  • Self parking costs GBP 10.00 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Staines-upon-Thames
Mercure Hotel Staines-upon-Thames
Mercure London Staines-upon-Thames
Mercure London Staines-upon-Thames Hotel
Mercure Staines-upon-Thames
Mercure Staines-upon-Thames Hotel
Staines-upon-Thames Hotel
Accor Thames Hotel Staines
Mercure Thames Lodge Staines Hotel Staines
Mercure Thames Hotel Staines
Mercure London Staines-upon-Thames Hotel Hotel
Mercure London Staines-upon-Thames Hotel Staines
Mercure London Staines-upon-Thames Hotel Hotel Staines

Frequently asked questions

Does Mercure London Staines-upon-Thames Hotel offer free cancellation for a full refund?

Yes, Mercure London Staines-upon-Thames Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure London Staines-upon-Thames Hotel?

Yes, pets are welcome, with a limit of 1 total. There's a charge of GBP 10 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Mercure London Staines-upon-Thames Hotel?

Yes. Self parking costs GBP 10.00 per day. Parking spots may be limited.

What are the check-in and check-out times at Mercure London Staines-upon-Thames Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of GBP 50 (subject to availability). Contactless check-in and check-out are available.

What is there to do at Mercure London Staines-upon-Thames Hotel and nearby?

Mercure London Staines-upon-Thames Hotel has 2 bars and a garden.

Are there restaurants at or near Mercure London Staines-upon-Thames Hotel?

Yes, Riverside Restaurant offers international cuisine.

What's the area around Mercure London Staines-upon-Thames Hotel like?

Mercure London Staines-upon-Thames Hotel is located by the river, a short 9-minute walk from Staines Station.

Mercure London Staines-upon-Thames Hotel Reviews

Reviews

8.2

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent
We stay here frequently. This time was for our anniversary. The location is perfect and the staff could not be any friendlier. We will be back soon
1-night trip

10/10 Exceptional

Very nice hotel, pet friendly
Very nice hotel. Clean, nice staff, very surprised with the quality for the price. Deffinetly will stay next time.
Patryk, 3-night trip

10/10 Exceptional

Work trip luxury
Clean comfortable room with a lovely river view. Bathroom needs a heater
Chris, 2-night trip

8/10 Very good

Great location. Good hotel.
Great location, alongside the Thames my room had a wonderful view of the river. The beds were comfy and the room perfectly acceptable, though no frills. Service at the bar when I used it was excellent and friendly. My one gripe is that the cleaners seemed to start work in the corridors at 7am and I'm afraid that vacuuming in the corridor at 7.30 on a Sunday morning is not thoughtful.
Mark, 4-night trip

10/10 Exceptional

Great location, spotless rooms and a great breakfast
Graham, 1-night trip

8/10 Very good

Stayed just one night, very convenient for a family party nearby, easy walking in the area and felt very safe.
1-night trip

10/10 Exceptional

A very nice place to stay near Heathrow
William, 1-night trip

8/10 Very good

Great overnight stay
Nice and clean ,comfy bed , value for money. Nice shower and good facilities.
Andrew, 1-night trip

8/10 Very good

Good value hotel, nothing fancy
Andrew, 1-night trip

10/10 Exceptional

I really enjoyed the stay and i will be back!
Stephanie Jayne, 1-night trip

6/10 Good

Mercure Staines
It was adequate for my needs. The building is 200 yrs old and Accor is still in the process of renovating it.
5-night trip

10/10 Exceptional

Unplanned stay near LHR T3
Wasn’t planning to stay near Heathrow but Storm Bert and a cancelled flight had other ideas. The hotel was perfect after a tiring day and the staff were great👍
John, 1-night trip

10/10 Exceptional

Staff were excellent. Extremely helpful
Matthew, 1-night trip

10/10 Exceptional

Staff is friendly and helpful. Rooms are clean and cozy. Location is next to the river, and is a beautiful setting. We will definitely stay again!

8/10 Very good

Family trip
Lovey hotel, great location for our trip to Thorpe Park. Reasonable priced parking, 10.00 for 24hrs. Would be fab if free 😀
Nicola, 1-night trip

10/10 Exceptional

Rooms were spacious and very nice. Great breakfast included. Staff were pleasant and helpful. The Manager Magna was exceptional. Always ensuring we had anything we needed
Cindy, 1-night trip

10/10 Exceptional

Excellent stay Stayed in room with view and balcony 👍 Excellent staff on reception in the morning
Richy, 2-night trip

10/10 Exceptional

Comfortable hotel in a good location.
Chris, 1-night trip

6/10 Good

No bad hotel. Good location but nof much else
Comfortable room and bed. Good loation. Heating not working so had to request portable heater Had requested ground floor room as we had our elderly dog with us but were allocated and upstairs room furthest from entrance. No lift so carried our staffy up and down stairs for 3 days. Considering they charge extra for a dog it would be good to have an appropriate room as requested.
Kim, 3-night trip

10/10 Exceptional

Great value for money, nice location by the river
Sally, 1-night trip

8/10 Very good

Nice river setting
A nice hotel on the river. Well kept to a high standard and friendly, helpful staff
Phil, 1-night trip

8/10 Very good

Clean and comfortable
Easy check in, comfortable and clean. The only negative was the breakfast which was terrible! For £17.50 per head I expect a little bit better.
Matthew, 1-night trip

8/10 Very good

Lovely view of river
anna, 1-night trip

10/10 Exceptional

We stayed over before a trip to LEGOland. Parking was onsite and cheap (£5 for 24 hours), the breakfast was delicious and the room was spacious and comfortable.
Katy, 1-night trip

8/10 Very good

Good value for a nights accommodation near heathro
Ideal location for picking up passengers from Heathrow and a surprisingly quiet location next to a busy road. Got last space in the hotel car park but another car park was next to theirs. Only stayed for a short period to sleep only. Had we stayed for breakfast we would have enjoyed the view over the Thames. Very dog friendly. Didn’t eat so can’t comment on food.
paul, 1-night trip