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Novotel Krakow Centrum

4.0 star property
Family-friendly hotel with spa, near National Museum

Choose dates to view prices

Located near Wawel Castle, Novotel Krakow Centrum offers an upscale retreat with a marina and playground. Enjoy international cuisine at Novo Square or treat yourself to spa treatments like massages. The helpful staff and great location have left a lasting impression on previous guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • 24-hour business center
  • Conference center
  • Business center

For families (6)

  • Children stay free
  • Playground on site
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
$89 nightly
The total price is $97
Feb 8 - Feb 9
Total with taxes and fees

Why we love this property

Spa and wellness haven
The full-service spa offers daily treatments like facials, body scrubs, and hot stone massages. A sauna and steam room complete this riverside wellness haven.
Flavor-filled dining
Taste international cuisine at the restaurant or relax at the bar. Organic, locally-sourced dishes and vegan options delight. Vegetarian breakfast awaits.
Dreamy sleep haven
Hypo-allergenic bedding and blackout drapes ensure perfect slumber. When midnight munchies strike, 24-hour room service and minibar options delight.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 534 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(23 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 285 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • 249 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(27 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed with Sofa bed, Terrace

Suite, 1 Double Bed with Sofa bed, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Double Bed with Sofa bed, Terrace

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed, Kitchenette

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 Double Bed with Sofa bed, Kitchenette

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
  • 635 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Total with taxes and fees
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About the neighborhood

Map
ul. Tadeusza Kosciuszki 5, Kraków, Lesser Poland, 30-105

What's nearby

  • National Museum - 8 min walk - 0.7 km
  • Wawel Castle - 10 min walk - 0.8 km
  • Main Market Square - 13 min walk - 1.1 km
  • Cloth Hall - 14 min walk - 1.2 km
  • St. Mary's Basilica - 16 min walk - 1.4 km

Getting around

  • John Paul II - Balice Airport (KRK) - 25 min drive
  • Turowicza Station - 5 min drive
  • Kraków Łobzów Station - 5 min drive
  • Kraków Zakliki Station - 12 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Siostra - ‬2 min walk
  • ‪Piekarnia Zaczyn - ‬3 min walk
  • ‪Streat Slow Food Kiosk - ‬2 min walk
  • ‪Wiślany Ogród - ‬4 min walk
  • ‪Aquarius - ‬3 min walk

About this property

Novotel Krakow Centrum

Novotel Krakow Centrum features a marina and puts you within a 10-minute walk of Royal Road. Guests can visit the spa to indulge in hot stone massages, facials, or body scrubs, and international cuisine is served at Novo Square, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a fitness center are other features. Fellow travelers say great things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 198 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (PLN 80 per day)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground
  • Children's menu

What to do

  • Scooter/moped rentals
  • Kayaking
  • Canoe
  • Pool table

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (1572 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Marina
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, in Balance. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Dining

Novo Square - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 80 per person
  • Airport shuttle service is offered for an extra charge of PLN 140 per vehicle (one-way, maximum occupancy 2)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 60 per accommodation, per night

Parking

  • Covered self parking costs PLN 80 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Centrum Krakow
Krakow Centrum
Krakow Novotel
Krakow Novotel Centrum
Novotel Krakow Centrum Hotel
Novotel Centrum Hotel Krakow
Novotel Centrum Krakow
Novotel Krakow
Novotel Krakow Centrum
Accor Krakow Centrum
Novotel Krakow Centrum Hotel Krakow
Novotel Krakow Centrum Hotel
Novotel Krakow Centrum Kraków
Novotel Krakow Centrum Hotel Kraków

Frequently asked questions

Does Novotel Krakow Centrum offer free cancellation for a full refund?

Yes, Novotel Krakow Centrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Krakow Centrum?

Yes, there's an indoor pool.

Are pets allowed at Novotel Krakow Centrum?

Yes, pets are welcome. There's a charge of PLN 60 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Novotel Krakow Centrum?

Yes. Self parking costs PLN 80 per day.

Is airport shuttle service offered by Novotel Krakow Centrum?

Yes, an airport shuttle is available. The charge is PLN 140 per vehicle one-way.

What are the check-in and check-out times at Novotel Krakow Centrum?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Novotel Krakow Centrum and nearby?

Have fun during the warmer months with activities such as kayaking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Novotel Krakow Centrum also has a fitness center and spa services, as well as an arcade.

Are there restaurants at or near Novotel Krakow Centrum?

Yes, Novo Square offers international cuisine.

What's the area around Novotel Krakow Centrum like?

Novotel Krakow Centrum is located by the river in Zwierzyniec, a short 10-minute walk from Royal Road and 13 minutes' walk from Wawel Castle. Travelers give top marks for the hotel's prime location.

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Reviews

Novotel Krakow Centrum Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.2

Staff & service

9.0

Property conditions & facilities

What guests liked

  • The pool was great for kids, clean, and a nice way to relax after a day of sightseeing. (15 reviews)
  • Breakfast was impressive with a good selection of hot and cold food and a great variety of options. (15 reviews)
  • The gym facilities were great and of high standard. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Old town
Location
River
Walking
Children
Pool
Family friendly

Reviews

8/10 Very good

Walkable to old town, tram just cross the street,
Huanli, 1-night trip

10/10 Exceptional

The staff are helpful and accommodating and very friendly. Good Breakfast and nice pool.
Ruth Balume, 6-night trip

8/10 Very good

Ok
Jani, 3-night trip

10/10 Exceptional

Highly recommended

Great staff, location, pool gym facilities
2-night trip

10/10 Exceptional

Novotel Centrum

Great hotel - super location far enough from the crowds but only a 15 minute walk to the square. Immaculately clean and good size rooms. Super breakfast as well with nice staff.
Arthur, 4-night trip

8/10 Very good

Comfortable hotel in convenient location to Wawel Castle and old town. Spacious garage and good breakfast. Rooms are a bit spartan, but are clean and comfortable. Staff is very helpful.
John, 2-night trip

10/10 Exceptional

Clean and well maintained. Loved the playground in the lobby area. Perfect for prople with kids. Pool was great. Highly recommend, would stay again.
Alexander, 8-night trip

10/10 Exceptional

Lovely hotel. Would stay again. Pool is lovely and an extra bonus in Krakow.
Samantha, 4-night trip

10/10 Exceptional

Nice location and everyone was helpful and kind.
Lucas, 7-night trip

6/10 Good

Reception staff were excellent. The spa was not as i expected, the pool was small and jacuzzi luke warm, no sauna as under renovation and gym busy and small. I was woken up to building work, drilling and banging. Breakfast was ok, poor quality hot food. Location was great
claire, 3-night trip

10/10 Exceptional

Clean and
Alexander, 4-night trip

10/10 Exceptional

Great location and comfortable rooms
Rachel, 3-night trip

10/10 Exceptional

Lovely place to stay. Loved it
Oghenovo, 2-night trip

10/10 Exceptional

Kind and helpful staff
KRZYSZTOF, 2-night trip

10/10 Exceptional

Hotel was very very clean quiet area lovely view of castle
Colin Stein, 3-night trip

10/10 Exceptional

niCe place
Patryk, 1-night trip

10/10 Exceptional

Excellent hotel! Great location, close to some delicious bakeries, short walk to castle and downtown area. Super clean, great pool. Rooms are tight but super clean and comfortable
Zach, 4-night trip

10/10 Exceptional

Comfortable

Excelente con fanilua
Manuel, 2-night trip

8/10 Very good

Lovely hotel
Donald, 4-night trip

10/10 Exceptional

Highly recommended. Very convenient and centrally located.
Celina, 3-night trip

10/10 Exceptional

great hotel, amazing breakfast
Reynaldo, 3-night trip

10/10 Exceptional

Great stay, lovely sevice, friendly staff and amazing food. Highly recommend.
Patrycja, 3-night trip

10/10 Exceptional

Excellent location within walking distance of the castle and old town centre, great facilities and on site parking, a great hotel
Sebastian, 1-night trip

4/10 Fair

The hotel staff are the only “stars” this hotel deserves. However, I asked three times to have my wool socks returned, which I left after the first night when I changed rooms, and I did not get them back during the next three days of my stay, nor did I receive any feedback on whether they had been found. I asked the housekeeping staff on the floor twice and the reception twice. Apart from this incident, I have no complaints about their work. The location is also excellent. However, the hotel rooms and the spa area are definitely of a low, 3-star standard. The wall-mounted hair dryer is small and blows only very hot air with virtually no airflow, and it has a button that must be held down for the air to work. It was a real ordeal for me because I have long hair. When I asked for a regular hair dryer, I was given a broken one wrapped in tape, which kept stopping working, with the tape constantly coming off, etc. Another issue was the shower, with mold on the grout and the ceiling, peeling veneer on the side of the cabinet, a leaky window through which everything can be heard. A torn desk mat, dirty carpets and sofa. I am convinced—actually certain—that the cups and glasses in the rooms are not taken to be properly sterilized, but are washed by hand in the room bathrooms. Disgusting. The final straw was the bed. The mattress itself was quite comfortable, but on top of it there was some kind of “pad,” basically a rag that rolls up and shifts. I didn’t realize this the first night
Martyna, 3-night trip

10/10 Exceptional

Nice hotel in a nice city.
Victor, 3-night trip