Creta Palm Hotel

Honestly one of the nicest hotels I’ve stayed in. My friend and I were lucky enough to be able to book a week long holiday to Crete in August. We were reading reviews about Creta Palm and thought that it would be a good choice of hotel. From the moment we arrived, we felt extremely welcome. The reception staff were friendly and informative. You can see straight away that all the necessary safety precautions have been taken - sanitising stations / plastic screens etc. We arrived in our room which was spotless. The linen was clean and honestly there was nothing to fault about the room. The air conditioning was free and powerful. Extra pillows and blankets in the wardrobe if needed. A safe for a fee and a large balcony. We booked a one bedroom apartment with a sea / pool view. There’s also a kitchenette with a friend and enough cutlery / glassware for a family. We booked half board and would recommend this. There was a huge choice of food for breakfast both hot and cold food. The dinner buffet also had a great selection that was delicious. The menu for each day was nicely displayed at the entrance to our apartment block. The one thing that really makes this hotel so nice is the staff. Every single of one of them were exceptional. (With a special mention for Stella in the restaurant.) If you’re looking for a relaxing get away with a friendly atmosphere that has something for everyone, Creta Palm should be top of the list. We will certainly be back. Jamie & Cathal

Excellent stay, nice service, easy parking, nice breakfast and very clean ! We got a 3-bedroom with pool view. Perfect stay

We've stayed 7 nights, I really liked the staff - very friendly and kind. The only thing I didn't like is that in Expedia's gallery the rooms were looking different than in what room we were actually. I really advise you to rent a car via justrentals because the hotel is around 20km from the airport, also you will want to see the most popular beaches like Elafonissi and Balos which are far from the hotel as well. :)

Fabulous hotel and the staff are exceptional (every single one of them). Lots of lovely restaurants to visit in the vicinity and a beach just over the road. Cleaned to a very high standard. I would thoroughly recommend staying here. There are two pools to choose from also. We used the top pool the most. The staff at the pool bar were just brilliant and nothing was too much trouble for them. The Cretan people are wonderful!

Spotlessly clean and friendly accommodation. Basic rooms and the most comfortable beds. Nice food. Would recommend to a friend. Used it as a base for a walking/beach holiday.

Very nice property, friendly and helpful staff, close to some of the best beaches in the region, conveniently close to the beautiful city of Chania.

We only stayed one night and arrived late, but the staff was really nice and even offered to order in some food for us since the hotel restaurant was long closed. The room was very comfortable, the breakfast quite nice and the pool too.

Very nice hotel, spotlessly clean, in a good location,plenty of sun beds and all the staff were very friendly.Slight downside a bit more variety would have been nice on the buffet breakfast

Accommodation was very spacious and pool was great.

Hotel is on nice location and looks like a small village with lot of trees and flowers what I like. Reception was efficient and polite. Breakfast was very good. Rooms are little bit outdated but clean. Balcony was nice but chairs were not comfort for sitting.