4/10 Fair
Jan 5, 2025
Uncomfortable Stay
I stayed at the hotel for four nights. Upon arrival, I was initially assigned a smoking room despite requesting a non-smoking room. The receptionist thankfully addressed this issue promptly and relocated me to a suitable room the following day.
However, during my stay, I encountered two significant problems:
Noise Disturbance: The soundproofing between rooms was inadequate. I could clearly hear conversations from the adjoining room, which continued late into the night, disrupting my sleep on several occasions (e.g., until 3 AM).
Shower Drainage Issue: There was a blockage in the shower drain, which resulted in poor water drainage. Although the receptionist assured me that the issue had been resolved, it unfortunately persisted throughout my stay.
Fahed
Fahed, 4-night trip
Verified Hotels.com guest review