We loved our first night, the hotel is clean and the staff is friendly. We really enjoyed the outside area and pool that first day. We decided to stay in this hotel specially so we could have a nice outdoor pool and BBQ dinner one night. However, the pool was closed, without notice, for 2 of our 4 days which was completely frustrating. We asked to use the BBq and firepit while the pool was closed and was told no. Why couldnt we use the BBQ? There was no working with us or care expressed towards our frustration about the pool being closed. If youre going here for the pool, like we were. Be aware that they may just close it on you with no notice.
And the last day, we got a call from the front desk telling us they were shutting off the water to fix an issue with plumbing. Luckily we had already showered.
Things went down hill fast. I reached out to the manager and have yet to hear back from her. I will chose to spend my money elsewhere next time we are in town.