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Staybridge Suites Houston Willowbrook by IHG

3.0 star property
Hotel within easy reach of Sam Houston Race Park

Choose dates to view prices

Located close to Heron Lakes Golf Course, Staybridge Suites Houston Willowbrook, an IHG Hotel offers a warm welcome with a breakfast buffet and manager's reception. Tee off at the 18 holes of golf or unwind by the seasonal outdoor pool; with free WiFi, a garden terrace, barbecue grills and helpful staff praised by previous guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
  • Library
  • Computer station
  • Lobby fireplace

Feel at home (6)

  • Free cribs/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Living room
  • Premium TV channels
$85 nightly
The total price is $98
Jun 6 - Jun 7
Total with taxes and fees

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility, Accessible Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility, Accessible Tub)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen (Business Lounge Access)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Bedrooms, Kitchen (Business Lounge Access)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Premium bedding, pillowtop beds, in-room safe, desk

Studio Suite, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, Kitchen

Premium bedding, pillowtop beds, in-room safe, desk

Studio Suite, Kitchen

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Kitchen

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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8.4 out of 10, Very Good, 589 reviews
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About the neighborhood

Map
10750 N Gessner Rd, Houston, TX, 77064

What's nearby

  • Sam Houston Race Park - 10 min walk - 0.9 km
  • Willowbrook Mall - 3 min drive - 6.0 km
  • Vintage Park - 8 min drive - 13.7 km
  • Daikin Park - 24 min drive - 43.6 km
  • George R. Brown Convention Center - 25 min drive - 44.4 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 25 min drive
  • Houston William Hobby Airport (HOU) - 54 min drive
  • Houston Station - 25 min drive
  • M. D. Anderson Station - 27 min drive
  • Kinder Station - 29 min drive

Restaurants

  • ‪Taqueria and Snow Cones - ‬3 min drive
  • ‪Hickory Hollow Restaurant and Catering - ‬3 min drive
  • ‪El Refu Tex Mex - ‬4 min drive
  • ‪Burger King - ‬3 min drive
  • ‪First Watch - ‬3 min drive

About this property

Staybridge Suites Houston Willowbrook by IHG

  • When you stay at Staybridge Suites Houston Willowbrook by IHG, you'll be just a 5-minute drive from Sam Houston Race Park and Willowbrook Mall. The seasonal outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. A terrace and a garden are offered, and in-room conveniences include sofa beds and refrigerators. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 114 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Barbecue grills
  • Free reception (select days)
  • Room service (limited hours)

Traveling with children

  • Pool gate
  • Fence around the pool

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (450 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • DVD player
  • 42-cm LCD TV
  • Premium satellite channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Queen sofa bed
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 15 per stay

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15 per pet, per night (maximum USD 150 per stay)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to September

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

Also known as

Houston Staybridge Suites

Staybridge Suites Houston

Staybridge Suites Houston Willowbrook

Staybridge Suites Willowbrook

Staybridge Suites Willowbrook Aparthotel

Staybridge Suites Willowbrook Aparthotel Houston

Staybridge Suites Willowbrook Houston

Staybridge Suites Houston-Willowbrook Hotel Houston

Staybridge Suites Houston Willowbrook Aparthotel

Frequently asked questions

Does Staybridge Suites Houston Willowbrook by IHG offer free cancellation for a full refund?

Yes, Staybridge Suites Houston Willowbrook by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Staybridge Suites Houston Willowbrook by IHG?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Staybridge Suites Houston Willowbrook by IHG?

Yes, pets are welcome. There's a charge of USD 15 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Staybridge Suites Houston Willowbrook by IHG?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Staybridge Suites Houston Willowbrook by IHG?

You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

What is there to do at Staybridge Suites Houston Willowbrook by IHG and nearby?

Staybridge Suites Houston Willowbrook by IHG has a seasonal outdoor pool and a fitness center, as well as a picnic area and a garden.

Does Staybridge Suites Houston Willowbrook by IHG have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.

What's the area around Staybridge Suites Houston Willowbrook by IHG like?

Staybridge Suites Houston Willowbrook by IHG is located a short 20-minute walk from Sam Houston Race Park.

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Reviews

Staybridge Suites Houston Willowbrook by IHG Reviews

8.4

Very Good

8.6

Cleanliness

8.8

Location

8.8

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet was wonderful with a variety of options including warm coffee, fresh juices, and fountain drinks. (7 reviews)
  • The property has a pet-friendly policy and a nice area for dogs, with some guests appreciating the reasonable pet rates. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Bathroom
Bed
Location
Water
Elevator
Toilet
Drinks

Reviews

Verified

10/10 Exceptional

Need to fix up the laundry room. People definitely abuse it. Which is sad cause its complimentary. They had a nice area for the dogs. Love that. Over all nice hotel. Reasonable rates
Danielle, 1-night trip
Verified

10/10 Exceptional

It was a great experience staying at the hotel,we have been staying at these hotels for a while and they are really good
Jose E, 1-night trip
Verified

10/10 Exceptional

I enjoyed my stay at the property. The location was very convenient to go to the airport and was very close to the shopping mall .
SHABANA MARY, 2-night trip
Verified

10/10 Exceptional

Hotel staff were friendly and courteous!
Mary, 1-night trip
Verified

8/10 Very good

The property and staff are great 👍
Sean, 5-night trip
Verified

10/10 Exceptional

Pet friendly
Donna, 3-night trip
Verified

10/10 Exceptional

Quiet Professional and friendly staff
Kelly, 1-night trip
Verified

8/10 Very good

The hotel was in a safe location and front desk staff were friendly and nice. The only complaint was the cleaning service staff kept knocking at our door since before 9 am and checking every hour, even though check out was until 12 pm.
Anna, 1-night trip
Verified

2/10 Poor

Switched rooms three times. 1st room ac did not work. Staff very friendly and helpful. 2nd and third rooms had bad roach problems
STEPHEN, 2-night trip
Verified

6/10 Good

Staff was very friendly and helpful but room had bugs …
Jacqueline, 2-night trip
Verified

6/10 Good

The staff was great the parking was terrible.
TeQuila, 1-night trip
Verified

8/10 Very good

Staff was excellent. Good location out of the busy areas. Building itself is nice but the rooms need some updates, bathroom in particular. I'll never understand why hotels dont just put walk in/stand in showers. Geez who is trying to take a bath in a small tub at a hotel? Maybe im the oddball i dont know. Anyways loved the staff who were really nice, especially the younger gentleman and overall I would stay there again if in the area.
Joshua, 2-night trip
Verified

6/10 Good

Very happy that pets are welcomed at a reasonable rate. Breakfast was good. Carpet on 2nd floor is in dire need of replacement. Curtains in room and wall behind couch had stains; chocolate; blood(?) Extremely noisy at night; sounds of running feet throughout the night on upper floor. Smell of urine and marijuana throughout the floor.
Yolanda, 3-night trip
Verified

8/10 Very good

Good breakfast. We had a couple of issues with the rust in the water, and the staff changed us to another room. I Kow is a pet-friendly hotel, which I love, but it smells bad in some areas.
Rosa, 3-night trip
Verified

10/10 Exceptional

Staff is friendly. Suites are sufficiently clean. Could stand a little more dusting. The only complaint that I truly have is that there’s dog poop everywhere. That definitely needs to be picked up. Nobody wants to step in poop and bring it into their rooms.
Teresa, 2-night trip
Verified

6/10 Good

Liked: plenty of parking, friendly staff, pool, ducks around the property Didn’t like: no safety box, no cameras on the hall, found 1 roach at bathroom. Someone broke in on our room when we went downstairs for breakfast or while we were sleeping
Indira, 3-night trip
Verified

6/10 Good

Okay

Not amazing - you get what you pay for. Furniture & carpet a little tired in places. Clean enough. Breakfast was standard for American hotels (although why do they have single-use polystyrene plates and plastic disposable cutlery?). Service was good though - staff were helpful.
N, 5-night trip
Verified

6/10 Good

This property was conveniently located for the places we needed to visit. The first room assigned to us was infested with roaches, and the manager put us in another room on a different floor with the same setup - king bed and two queen beds. We learned once Saturday hit that there is no room cleaning services on the weekend. However, the front desk arranged for a set of sheets to be delivered and we put them on ourselves. Overall, the suite we had plenty of room for a family of five and friends to visit. The decor needs to be cleaned and/or updated.
Johnny O Atkins,, 5-night trip
Verified

4/10 Fair

Be warned

The water in the bathroom sink and shower was brown. The shower did not drain, 4" of water after a minute of letting the shower run to see if the brown color went away, it didn't. And the hall ways smelled like rotten Brussel sprouts. Only good thing to say, is the staff was very nice and helpful
Brandon, 2-night trip
Verified

2/10 Poor

Bugs!!!

when we got to the room my husband went in to take a shower but couldn't yet because the drain was clogged so he had to go get a plunger from the front desk and tell them that the rod was loose and i had to clean tub after he plunged it. OH and the worst part was the roaches in our room even in the silverware tray and we didn't even use the kitchen once for cooking. so we will not be staying here again. The only positive thing there was the gentleman at the front desk he was very nice and helpful.
John, 4-night trip
Verified

6/10 Good

4 star down to 3 star

Weve stayed here a couple times over the last 4 or 5 years due to being dog friendly when we left for bad storms like the hurricaine that just passed. It was always pretty clean and kept up and the bonus is they have a small pond with a gravel track next door to walk your pet. This time it is noticeably run down compared to past conditions. Therecare stains all over on the carpets and there is a noticeable soft spot by the A/c in the double room we booked. Our 2nd room this trip had fleas in it butbthey quickly got us another room and apologized. I did not hold it against them as being pet friendly, you'd have to expect it is possible at some point people dont keep their pets taken care of to the same extent we do. The staff is very friendly and seems to be working genually to keep things in the best shape they can. The outside looks fantastic, but inside they need some maintenance over the whole place. The people would be the only reason i might return again if needed.
Linda, 2-night trip
Verified

10/10 Exceptional

Pet deposit is reasonable and the staff were very polite! I will be back!
loretta, 3-night trip
Verified

2/10 Poor

This hotel poses a serious health risk and should not be permitted to operate in its current condition. I urge Harris County to intervene immediately. The property is infested with cockroaches, as evidenced by the attached photo, and there is a pervasive urine odor throughout the premises. Additionally, the staff’s conduct is unprofessional and discourteous. It is deeply concerning that HotelsDotCom continues to list this establishment.
Juan, 1-night trip
Verified

10/10 Exceptional

Staff member argues with me over my service animal. She said she didnt know anything about but that she need paper work. I told her those cards people buy online are fake. I just paid the pet fees. As i was exhausted already and just didnt have the energy to educate her. I think it was $10 a day. My dog is better behaved then most children. Uses zero amenities. You should be washing the sheets and vaccuming regardleas if there is a dog in the room or not The hotel was nice. It had a fenced inyard for the dogs to run in. Despite the issue i would stay again.
Danielle, 4-night trip
Verified

2/10 Poor

My inital plans were to eat in our room in the evenings. There was a roach infestation in the kitchen... there was some crawling in the bedroom doors.
Alma A, 3-night trip