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Hotel Sombra del Agua

3.5 star property
San Cristóbal de las Casas hotel with spa and restaurant

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Photo gallery for Hotel Sombra del Agua

Smart TV
Superior Room, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, iron/ironing board
Deluxe Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, iron/ironing board
Smart TV
Deluxe Suite, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, iron/ironing board
Nestled in the heart of Zona Centro, Hotel Sombra del Agua offers a tranquil retreat. Unwind with a sports massage at the spa or lounge in the garden; then, indulge in cooked-to-order breakfast and enjoy high-speed WiFi. Helpful staff have left a lasting impression on previous guests.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Room service
  • Conference center
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Meeting room

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Premium bedding
  • Free self parking
$67 nightly
The total price is $79
Jul 14 - Jul 15
Total includes taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | View from room

Classic Room, 2 Double Beds

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Family Room

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Cable channels
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Deluxe Suite, 2 Double Beds

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Cable channels
  • Sleeps 2
  • 1 King Bed

Similar properties

Building design

Casa del Alma Hotel Boutique & Spa

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 290 reviews
The price is $123
$104 nightly
$123 total
Total includes taxes and fees
Jul 14 - Jul 15
Casa del Alma Hotel Boutique & Spa
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About the neighborhood

Map
Calle 1, De Marzo 15, Esquina Avenida 16, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • San Cristóbal de las Casas Cathedral - 2 min walk - 0.2 km
  • Mesoamerican Museum of Jade - 2 min walk - 0.2 km
  • Plaza 31 de Marzo - 3 min walk - 0.3 km
  • Santo Domingo Handicraft Market - 7 min walk - 0.6 km
  • Ciudad Cuauhtemoc - 13 min walk - 1.2 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • ‪El Mezcalito - ‬1 min walk
  • ‪Café Bar Revolucion - ‬1 min walk
  • ‪El Fogon de Jovel - ‬1 min walk
  • ‪Baruva Food&Drinks - ‬2 min walk
  • ‪Casa de Ahn - ‬1 min walk

About this property

Hotel Sombra del Agua

Hotel Sombra del Agua is a great choice for a stay in San Cristóbal de las Casas. Guests can be pampered with hot stone massages at the spa and grab a bite to eat at the restaurant. This Colonial hotel also features a bar/lounge, a snack bar/deli, and a garden. The helpful staff and overall property condition get good marks from fellow travelers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 78 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Onsite parking limited
    • Free offsite parking within 262 ft
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1907
  • Safe-deposit box at front desk
  • Garden
  • Full-service spa
  • Reception hall
  • Colonial architecture

Accessibility

  • Front entrance ramp
  • Wheelchairs available on site
  • Upper floors accessible by stairs only
  • Tile flooring in public areas

Room amenities

Be entertained

  • Smart television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 to 300 for adults, and MXN 120 to 180 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Holiday Inn San Cristobal-Espanol
Holiday Inn San Cristobal-Espanol Hotel
Holiday Inn San Cristobal-Espanol San Cristobal De Las Casas
Hotel Sombra del Agua Hotel
Hotel Sombra del Agua San Cristóbal de las Casas
Hotel Sombra del Agua Hotel San Cristóbal de las Casas

Frequently asked questions

Does Hotel Sombra del Agua offer free cancellation for a full refund?

Yes, Hotel Sombra del Agua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Sombra del Agua?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Sombra del Agua?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Sombra del Agua?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Sombra del Agua and nearby?

Hotel Sombra del Agua has a spa and a garden.

Are there restaurants at or near Hotel Sombra del Agua?

Yes, there's an onsite restaurant.

What's the area around Hotel Sombra del Agua like?

Hotel Sombra del Agua is in Zona Centro, a short 1-minute walk from Mesoamerican Museum of Jade and 3 minutes' walk from San Cristóbal de las Casas Cathedral. Travelers recommend the hotel for its central location.

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Hotel Sombra del Agua Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Restaurant
Food
Parking
Cities
Bed
Coffee
Air conditioning

What guests liked

  • The restaurant offered excellent food, great service, and a lovely atmosphere with a fire pit in the outdoor dining area. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Great location in the heart of the city. The restaurant was very good, we would definitely stay here again.
5-night trip

10/10

Stayed here for a few days and thought it was an excellent place in terms of location, style, and service. I would definitely stay here again!
3-night trip

10/10

Super clean and nice hotel in a great town
1-night trip

10/10

Great service and high quality food
3-night trip

10/10

Very pleasant stay, great location, was comfortable, and had everything I needed.
2-night trip

10/10

Wonderful stay. Staff was super helpful.
4-night trip

10/10

Excellent location, many options for dining, and night life
2-night trip

10/10

Beautiful hotel with excellent food. The courtyard is a lovely place to have breakfast in the morning or dinner at night, when they light a fire creating a great ambience. Staff were great. Very good central location but the hotel itself is really calm and tranquil. Really nice toiletries provided. Excellent value for money.
5-night trip

10/10

Clean and walkable to city center.
1-night trip

10/10

We just got back from our trip this hotel has very friendly staff everyone greets you. The rooms are clean and hot water 👍 for showers. Walking distance to many places. The food was amazing.
4-night trip

10/10

We checked in in the evening and there was a magic glow about the Sombra. We were greeted warmly and were entranced at the beauty of everything. Service was perfect as were the accommodations. Added bonus- the restaurant was creative and excellent. We look forward to our next, longer stay.
3-night trip

10/10

This is a really good hotel. The staff is lovely and very helpful. Rooms are comfortable and very clean. We had a challenge working the tv and the safe in the room didn’t work, but in spite of that we would stay here again. The restaurant in the hotel is excellent!
4-night trip

10/10

Staff was beyond helpful and the hotel was beautiful and clean’
2-night trip

10/10

We had a fantastic stay here. The rooms are well-equipped and very comfortable. The staff is very friendly and they genuinely care about your experience. The decor and ambiance fit the town perfectly and the location could not have been better. You can walk everywhere, and there are plenty of restaurant options nearby. Highly recommended and will definitely be back here.
2-night trip

8/10

Nice option in downtown, close to the main areas of the city
2-night trip

10/10

Everything is walkable from this hotel. So many dining options. The property was clean, spacious, and super cute. The restaurant was really good too! The staff was very nice!
5-night trip

10/10

Execellent and great value
5-night trip

10/10

Beautiful hotel in the center of San Cristobal, great design and adaptation to a colonial building, walking distance to the city center.
2-night trip

10/10

Nice hotel with a great restaurant. The staff was very kind. Fernando the bell man went out of his way to help us with our rental car troubles. Thank you!
2-night trip

10/10

Absolutely loved this property. In the center of everything. Restaurant is amazing. Needs some keep up but minor things. I would definitely recommend
4-night trip

10/10

Wonderful historic hotel holding the best restaurant in the area. A but noisy in the am and defiantly noisy Saturdsy night
3-night trip

10/10

The place is sweet with a real touch of authenticity. "The dinner was Amazing!" It was a true experience of "fine cuisine" and the service was great, thanks to Andrea.
1-night trip

10/10

Property and staff are nice. Parking situation is not ideal even for taxi and tour pick ups. Food was great. Overall great place.
4-night trip

10/10

Wonderful staff, excellent restaurant and very centric. It's a very comfortable place to stay, clean, nice beds, a little rustic but it's part of the atmosphere of the beautiful town San Cristobal de las Casas is
5-night trip

10/10

This is a wonderful hotel. I booked the best room which is an addition to the (100 years or so) old hotel and has a huge terrace with a view of the mountains, sunset and a church, sunny all day. I am sure the smaller rooms are also wonderful (and very affordable) but I have not seen them. There is a tropical garden in the middle, very beautiful.
1-night trip