Enjoy your visit to Newmarket with a stay at Rutland Arms. For a bite to eat, guests can check out Carriages, which serves British cuisine and is open for breakfast, lunch, and dinner. Other highlights at this Georgian hotel include a bar/lounge and a terrace.
Languages
English
At a glance
Hotel size
46 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 11 PM
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Guests driving to the property should contact this property in advance (e.g., directions)
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (2-device limit)
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Other information
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Free full breakfast each morning 7 AM–10 AM
Restaurant
Bar/lounge
24-hour room service
Working away
Meeting rooms
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
Built in 1780
Terrace
Television in common areas
Banquet hall
Georgian architecture
Accessibility
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Home comfort
Heating (climate-controlled)
Portable fan
Electric kettle
Iron/ironing board
Sleep well
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi (2-device limit)
Phone
More
Daily housekeeping
Special features
Dining
Carriages - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Children & extra beds
Rollaway beds are available for GBP 25.00 per night
Parking
Parking height restrictions apply
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Rutland Arms
Rutland Arms Hotel
Rutland Arms Hotel Newmarket
Rutland Arms Newmarket
Rutland Arms Hotel
Rutland Arms Newmarket
Rutland Arms Hotel Newmarket
Frequently asked questions
Does Rutland Arms offer free cancellation for a full refund?
Yes, Rutland Arms does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Rutland Arms?
Sorry, pets aren't allowed.
Is parking offered on site at Rutland Arms?
Yes, there's free self parking.
What are the check-in and check-out times at Rutland Arms?
Check-in start time: 2 PM; Check-in end time: 11 PM. Check-out time is 11 AM.
Are there restaurants at or near Rutland Arms?
Yes, Carriages offers British cuisine.
What's the area around Rutland Arms like?
Rutland Arms is in the heart of Newmarket, a short 3-minute walk from National Horseracing Museum.
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.4/10
Staff & service
7.0/10
Amenities
6.8/10
Property conditions & facilities
Reviews
6/10 Good
Feb 18, 2020
Always great stay, good location, great food, friendly staff, had a good night sleep, lovely rooms and comfortable beds.
DS Smith PLC
DS Smith PLC, 4-night business trip
Verified Hotels.com guest review
8/10 Very Good
Dec 17, 2019
Very old looking hotel which is due a refurb in 2020. Staff were good. would dI book again...yes I would.
Verified traveler
2-night business trip
Verified Expedia guest review
6/10 Good
Dec 2, 2019
Comfortable Bed. Room very small. Public areas shabby, carpets threadbare. Breakfast service poor but quality of food OK. Overall overpriced for the quality on offer.
Ian
Ian, 2-night romance trip
Verified Expedia guest review
2/10 Poor
Dec 1, 2019
Terrible
Mark
Mark, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 18, 2019
The property is set in a good location ,good parking facilities and very welcoming staff ,foid was good and rooms were clean and tidy as was hotel .
There was nothing to dislike we will be staying there again.
Verified traveler
1-night romance trip
Verified Expedia guest review
6/10 Good
Nov 15, 2019
Kovacs
Kovacs, 2-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 12, 2019
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2019
The friendly staff made us feel most welcome. Bar food was excellent.
Verified traveler
1-night trip
Verified Expedia guest review
4/10 Fair
Nov 6, 2019
Overpriced and very tired!
This hotel has definitely seen better days. The carpets both in public and bedrooms are worn, and gives a poor impression of the place. The plumbing in the bathroom was terrible and the shower and bathroom suite would have been modern in the 1970s. It certainly is not value for money and I was pleased to leave after spending 2 nights there on business.
Breakfast was good, but you felt you were imposing on the staff by interrupting their private chats to ask to order some coffee.
Stephanie
Stephanie, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
Nov 6, 2019
Grotty
Food was Terrible room smelt of smoke
And was disgusting, the bed was like an
Ironing board.
Lee
Lee, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 3, 2019
John
John, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 30, 2019
Our room was filthy. The beds were badly made, with a grease stain on a decorative cushion. The windows and frames were really dirty as was the desk and the coffee and tea tray. Worst of all was the bathroom. The underside rim of the toilet was dirty, the shower/tap combination corroded and the shower curtain grubby. The heated towel rail didn't work BUT worst of all there was BLOOD on the sink tap and the wall. Despite reporting this at once, nothing was done and the room remained the same. I cleaned up the blood. The hotel is very tatty with too few staff. Breakfast service on the first day was awful and there was no white bread available. The one good thing was dinner in the restaurant which was very nice. I was given a £50 refund, which on reflection I wish I had not accepted but was in a rush to leave. This hotel cost £120 per night, which under the circumstances is outrageous.
Verified traveler
2-night family trip
Verified Expedia guest review
6/10 Good
Oct 29, 2019
Terrible shower
Hotel is in need of a revamp!! Bathrooms especially!! You literally have to run around in the shower to get wet. I live my life in hotels and I ask for a comfy bed and a decent shower!! Sadly this failed massively in the shower department.
Breakfast was nice and staff friendly but it’s let down by its amenities!!
Gavin
Gavin, 3-night business trip
Verified Hotels.com guest review
6/10 Good
Oct 25, 2019
Put in older rooms, showers are the worst I've had , you have to run round to get wet
paul
paul, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 19, 2019
david
david, 13-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 17, 2019
Staff were lovely. The hotel is very tired and needs so much work. The actual building is beautiful. In saying that the beds were very comfy however the light bulb had gone in the bathroom so very dark. Great location
Paula
Paula, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 17, 2019
John
John, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 14, 2019
This is a lovely old hotel and keeps all its heritage , large room we stayed in with 4 poster bed was more like a suite , Lovely stay and very welcoming staff , even made it for breakfast on our check in day , Only on downside some of the fixtures are a bit worn but i suppose that comes with it being an old building , perfect for a place to stay after a day at the races
Verified traveler
1-night romance trip
Verified Expedia guest review
8/10 Very Good
Oct 8, 2019
Les
Les, 2-night romance trip
Verified Hotels.com guest review
4/10 Fair
Sep 30, 2019
THINK IS MUST HAVE HAD A COUPLE OF BABY ELEPHANTS ABOVE ME
TREVOR
TREVOR, 4-night business trip
Verified Hotels.com guest review
8/10 Very Good
Sep 30, 2019
All the staff were helpful and friendly with nothing being too much trouble
Verified traveler
2-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 25, 2019
Hotel was very comfortable and welcoming. Staff very nice. The menu could be a bit more varied.
Verified traveler
3-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 24, 2019
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 23, 2019
Beautiful old hotel with exceptional staff. Perhaps a little tired but very clean and had everything required for a short stay. Breakfast offered nice selection and good food. Breakfast staff were really stand out - prompt, considerate, friendly and helpful even when very busy.
Verified traveler
2-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 10, 2019
Olde Style!
An old Coach Inn right in the centre of town! Plenty of character and very friendly and efficient staff throughout. A good place to stay!