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Best Western Plus Citrus Hotel Eastbourne

3.0 star property
Experience the warm hospitality that sets this hotel apart from others. Relax at the coffee shop or explore nearby attractions with expert tour guidance.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Citrus Hotel Eastbourne

Sunlit pier with a historic building at the end, ideal for a scenic stroll. | Best Western Plus Citrus Hotel Eastbourne
Beautifully landscaped garden in front of Claremont Hotel, perfect for relaxation and enjoying the scenery. | Best Western Plus Citrus Hotel Eastbourne
A serene hotel room with a large bed, a wooden headboard, and a view of the lush greenery outside through the large windows. | Best Western Plus Citrus Hotel Eastbourne
Modern living room with a sleek black chair, a stylish glass table, and a flat-screen TV mounted on a wooden cabinet. Large windows offer a view of the lush greenery outside. | Best Western Plus Citrus Hotel Eastbourne
Seagulls soar above a pebble-strewn beach, with the calm sea and distant buildings framing a serene coastal scene. | Best Western Plus Citrus Hotel Eastbourne

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Laundry facilities
  • 24/7 front desk
  • Pet friendly
  • Non-smoking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Vending machine
  • Laundry service
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Bathtub or shower
The price is $50
includes taxes & fees
$42 per night
Feb 4 - Feb 5

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 107 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 113 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 137 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Desk, free WiFi, bed sheets

Deluxe Suite, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 431 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for Standard Room, Accessible, Non Smoking (Walk-in Shower)

Desk, free WiFi, bed sheets

Standard Room, Accessible, Non Smoking (Walk-in Shower)

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 248 sq ft
  • Sleeps 4
  • 3 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Partial Sea View

Desk, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking, Partial Sea View

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 248 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Sea View

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Sea View

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 301 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Sea View

Desk, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking, Sea View

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 215 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 3 Twin Beds, Non Smoking, Partial Sea View

Desk, free WiFi, bed sheets

Standard Room, 3 Twin Beds, Non Smoking, Partial Sea View

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 248 sq ft
  • Sea view
  • Sleeps 3
  • 3 Twin Beds

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7.8 out of 10, Good, (1063)
The price is $44
includes taxes & fees
$37 per night
Feb 4 - Feb 5
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About the neighborhood

Map
King Edward's Parade, Eastbourne, England, BN21 4EB

What's nearby

  • Congress Theatre - 3 min walk
  • Devonshire Park Theatre - 4 min walk
  • Devonshire Park Lawn Tennis Club - 5 min walk
  • Eastbourne Bandstand - 6 min walk
  • Eastbourne Pier - 11 min walk

Getting around

  • Gatwick Airport (LGW) - 73 min drive
  • Eastbourne Station - 13 min walk
  • Hampden Park Station - 14 min drive
  • Pevensey and Westham Station - 15 min drive

Restaurants

  • ‪To the Rise Bakery - ‬10 min walk
  • ‪Dem Shish - ‬9 min walk
  • ‪Bistrot Pierre - ‬2 min walk
  • ‪PizzaExpress - ‬9 min walk
  • ‪Pomodoro E Mozzarella - ‬8 min walk

About this property

Best Western Plus Citrus Hotel Eastbourne

Best Western Plus Citrus Hotel Eastbourne puts you just a 5-minute drive from South Downs National Park. Fellow travelers love the helpful staff.

Languages

Afrikaans, Danish, English, French, German, Polish, Spanish

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 2 per day)
    • Offsite parking within 328 ft (GBP 2 per day)
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Coffee shop
  • Room service

What to do

  • On the beach
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 1-inch flat-screen TV

Home comfort

  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 6.95 for adults and GBP 5 for children
  • Early check-in can be arranged for an extra charge of GBP 10 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 10 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per pet, per night

Parking

  • Self parking costs GBP 2 per day
  • Parking is available nearby and costs GBP 2 per day (328 ft away)

Policies

Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Big Sleep Eastbourne
Big Sleep Hotel Eastbourne
Eastbourne Big Sleep
Hotel Big Sleep Eastbourne
Big Sleep Hotel Eastbourne Compass Hospitality
Big Sleep Eastbourne Compass Hospitality
Best Plus Citrus Eastbourne
Citrus Hotel Eastbourne by Compass Hospitality
Best Western Plus Citrus Hotel Eastbourne Hotel
Best Western Plus Citrus Hotel Eastbourne Eastbourne
Best Western Plus Citrus Hotel Eastbourne Hotel Eastbourne

Frequently asked questions

Are pets allowed at Best Western Plus Citrus Hotel Eastbourne?
Yes, pets are welcome. There's a charge of GBP 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Best Western Plus Citrus Hotel Eastbourne?
Yes. Self parking costs GBP 2 per day.
What are the check-in and check-out times at Best Western Plus Citrus Hotel Eastbourne?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of GBP 10 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 10 (subject to availability).
What is there to do at Best Western Plus Citrus Hotel Eastbourne and nearby?
Recommended spots to visit include Congress Theatre (3-min walk) and Towner Art Gallery (3-min walk), along with Eastbourne Heritage Centre (3-min walk) and Devonshire Park Theatre (4-min walk).
Are there restaurants at or near Best Western Plus Citrus Hotel Eastbourne?
Yes, there's an onsite restaurant.
What's the area around Best Western Plus Citrus Hotel Eastbourne like?
Best Western Plus Citrus Hotel Eastbourne is located on the waterfront, a short 3-minute walk from Congress Theatre and 3 minutes' walk from Eastbourne Beach.

Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Very nice !!!
Kind reception and very big room ,beds very comfortable ,surely recommend 🙂
Andrzej, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Lesley, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

One night stay
Stayed one night, hotels locks front door promptly at 23:00. The room we had was spacious and sea-front facing. It was clean and centrally heated, had sufficient towels and pillows. The interior is dated, but given we stayed only one night it didn't detract. We had to ask for coffee and loo roll, but the staff was friendly and provided without question. We didn't eat at the hotel.
Albertus, 1-night family trip
Verified Hotels.com guest review

6/10 Good

It was ok.
It was an ok place. Did the trick. Somewhere to sleep. Breakfast was disappointing. Only hot food boiled eggs, scrambled eggs and beans.
Paul, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Ellen, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Lovely staff, hotel clean and simple
Alex, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Unbelievable, you get what you pay for.
Turned up and was greeted by a very excitable gentleman behind the reception, who informed us of the rules of the stay. Basically not to leave any valuables in your room and front door is locked at 11pm. On entering the lift, we came across our first major concern, the buttons for the ground floor and 1st floor were missing and you had to push your finger into the mechanism to get the lift to operate. Then on entering the rooms. They are very basic, really needs updating. No mirror in the bathroom, no hot water. In the evening or in the morning. Breakfast was a shock too, hadn't read the detail when booking no hot breakfast, I know it's a budget hotel but this is a very low budget hotel. This was booked in error and will definitely not be back to use these facilities again
Lift button issues
Breakfast selection
Breakfast selection
No mirror in bathroom
Bruce, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Leo, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Upgrade required.
The accommodation was in dire need of upgrading. There were areas of the twin room requiring attention - there was a draught from the window, the curtains did not fully cover the window meaning that the bed at the window had a streetlight shining in all night, there was no wardrobe, only one chair, the bathroom door opened facing onto the beds which meant that the light shone directly onto both beds which I found very unusual and the bottom of the door required attention. However the saving point was that the room was perfectly clean and on leaving I thanked the cleaning staff. The Reception Staff were friendly and helpful.
2-night family trip
Verified Hotels.com guest review

8/10 Very Good

overpriced
dated in terms of decor, fixtures and fittings, furniture, both inside and outside the room. Dated also applies to what is deemed a reasonable requirement for today's traveller .....Iron, suitcase rack, a pair of bathroom glassware, coffee (beyond the 2 sachets supplied) ....air con?
Chris, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mrs Tracy, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Stay away
Smelly staff, broken furniture, no toilet brush, no toilet roll holder, shower tap broken, brown splash on the inside of the bathroom door and wall I hope it's not what I think it is, no bed lights, bins not emptied, lights not working in the corridor one of them the fire exit light (fire inspection needed) spider webs all over, dirty cups on arrival paid for 4 nights left after 3, i have stayed in hotels all over the world including third world countries but never anything like that, never again.
Michael, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Massive disappointment. This hotel is a mess. Took 2 rooms for 2 nights. The rooms had no heating with radiators stone cold. Reported to reception and managers multiple times. Went home early because room too cold to spend second night there. Nothing done, despite multiple complaints. Bathroom had no plug and no mirror. Water pressure very weak. Morning of second day elevator broke down multiple times. It was very old and noisy and had we not been on the top floor we would have used the stairs If this is the standard of "Best Western" things have dramatically declined. Admittedly it was a cheap hotel but you do expect basic amenities like heating !!
Mary, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Citrus hotel
The foyer was very welcoming the staff who booked us in was fantastic..the room itself was a little bit tired the bathroom a little snug but had everything that was needed.... housekeeping came every day which was unexpected ( so efficient that they threw away new underwear 😂)and the added bonus for us was dog friendly We like our food so in future it would be nice to see this particular hotel do a full English as the breakfast room was fantastic with absolutely gorgeous chandeliers
Kelly, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was excellent for me as a solo traveller.Easy to locate. The staff were very helpful, the room I stayed in was clean and well decorated. I liked the wet room bathroom and the facilities in it were easy to use. The only problem I could see was the shortage of towell rails. There was only one towell rail but the bedroom was large and could accommodate 3 people. As the wet room is also large perhaps 2 more towell rails could be attached to the wall opposite the shower seat for when 2 people stay.
Helen, 1-night trip
Verified Expedia guest review

6/10 Good

Property was great on a budget. Communal areas not very clean
Ben, 1-night romance trip
Verified Expedia guest review

6/10 Good

Lewis, 5-night trip
Verified Expedia guest review

8/10 Very Good

Warm, comfy, polite staff, not bad for a couple if days. Offer breakfast. 15 min walk from station. Close to beaches and theatres.
Branden, 2-night trip
Verified Expedia guest review

6/10 Good

Not the cleanest
Property isnt the cleanest of properties. Room was large, bathroom requires a major scrub feaces around the toilet pan from previous people, shower was grubby, towels seen better days. Pillows were hard & bed not the comfiest. Sea view frm the room was the best thing. Glad it was only a quick stay over. There is alot of potential in this place & with a quick decent clean & a freshing up it would be good.
Michelle, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

We recently stayed at the Citrus Hotel in Eastbourne and were pleasantly surprised by the experience. Our room was spacious, featuring a lovely sea view that added a touch of tranquility to the stay. The large bay window, complete with comfortable armchairs, was perfect for relaxing while enjoying the view. The room itself was well-appointed with a big mirror, a cozy coffee table, and nice bedside tables. There was a desk to work at, which came in handy, along with a good-sized TV for downtime. We appreciated the power outlets with USB connections, making it easy to charge our devices. The hotel provided thoughtful amenities like extra pillows and hot beverages in the room. A fan was also available, which helped maintain a comfortable temperature. The clean towels added to the overall sense of care taken by the staff. The hotel’s 24-hour front desk made check-in and any inquiries convenient. We also loved the communal lounge, which had both a foosball and pool table, perfect for some light entertainment. Snacks and drinks were readily available at the front desk, which was a nice touch. Breakfast far exceeded expectations, going beyond the advertised continental offering. It was a quiet, peaceful stay, with plenty of comfort and thoughtful details that made the experience memorable.
Anthony, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

*
Sue, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I liked the place. A full English breakfast would of been lovely. I liked the way you can stay in the room until 11 o'clock happy to part with the money.
Claire, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Julia, 1-night trip
Verified Expedia guest review

6/10 Good

Definitely.Liked the price for the area and it was reasonably clean. Apart from the hair dryer wire being cut , not in use. The Free Wi-Fi. was very much in an out. Not great if you rely on it.
Claire, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

The hotel was very clean staff were excellent right on the beach front only had one night perfect for us
Philip, 1-night trip
Verified Hotels.com guest review