In the heart of Eastbourne, Citrus Hotel Eastbourne by Compass Hospitality offers a haven with helpful staff. With free in-room WiFi and a restaurant, guests can unwind while enjoying dry cleaning/laundry services and tour/ticket assistance for added convenience.
Reviews
7.67.6 out of 10
Good
Popular amenities
Parking available
Laundry facilities
Pet friendly
24/7 front desk
Non-smoking
Free WiFi
Main amenities (12)
Daily housekeeping
On the beach
Restaurant
Breakfast available
Self parking
Room service
Coffee shop/cafe
Business center
Meeting rooms
24-hour front desk
Vending machine
Laundry service
Feel at home (6)
Private bathroom
Television
Daily housekeeping
Coffee/tea maker
Elevator
Bathtub or shower
The current price is $57
$57
includes taxes & fees
$47 per night
Mar 9 - Mar 10
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Standard Room, 1 Twin Bed, Non Smoking
Standard Room, 1 Twin Bed, Non Smoking
Highlights
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
107 sq ft
Sleeps 1
1 Twin Bed
View all photos for Standard Room, 1 Double Bed, Non Smoking
Standard Room, 1 Double Bed, Non Smoking
Highlights
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
113 sq ft
Sleeps 2
1 Double Bed
View all photos for Standard Room, 2 Twin Beds, Non Smoking
Standard Room, 2 Twin Beds, Non Smoking
Highlights
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
137 sq ft
Sleeps 2
2 Twin Beds
View all photos for Deluxe Suite, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)
Deluxe Suite, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)
Highlights
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
431 sq ft
Sleeps 5
2 King Beds and 1 Twin Bed
View all photos for Standard Room, Non Smoking (Walk-in Shower)
Standard Room, Non Smoking (Walk-in Shower)
Highlights
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
248 sq ft
Sleeps 3
3 Twin Beds
View all photos for Family Room, Multiple Beds, Non Smoking, Partial Sea View
Family Room, Multiple Beds, Non Smoking, Partial Sea View
Highlights
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
248 sq ft
Sea view
Sleeps 4
1 Double Bed and 1 Twin Bunk Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Sea View
Standard Room, 1 King Bed, Non Smoking, Sea View
Highlights
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
301 sq ft
Sea view
Sleeps 2
1 King Bed
View all photos for Suite, Multiple Beds, Non Smoking, Sea View
Suite, Multiple Beds, Non Smoking, Sea View
Highlights
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
215 sq ft
Sea view
Sleeps 3
1 King Bed and 1 Twin Bed
View all photos for Standard Room, 3 Twin Beds, Non Smoking, Partial Sea View
Standard Room, 3 Twin Beds, Non Smoking, Partial Sea View
King Edward's Parade, Eastbourne, England, BN21 4EB
What's nearby
Congress Theatre - 3 min walk
Devonshire Park Theatre - 4 min walk
Devonshire Park Lawn Tennis Club - 5 min walk
Eastbourne Bandstand - 6 min walk
Eastbourne Pier - 11 min walk
Getting around
Gatwick Airport (LGW) - 73 min drive
Eastbourne Station - 13 min walk
Hampden Park Station - 14 min drive
Pevensey and Westham Station - 15 min drive
Restaurants
To the Rise Bakery - 10 min walk
Dem Shish - 9 min walk
Bistrot Pierre - 2 min walk
PizzaExpress - 9 min walk
Pomodoro E Mozzarella - 8 min walk
About this property
Best Western Plus Citrus Hotel Eastbourne
Best Western Plus Citrus Hotel Eastbourne puts you just a 5-minute drive from Beachy Head and South Downs National Park. Fellow travelers love the helpful staff.
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Onsite self parking (GBP 2 per day)
Offsite parking within 328 ft (GBP 2 per day)
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Coffee shop
Room service
What to do
On the beach
Golfing nearby
Working away
Business center
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
1-inch flat-screen TV
Home comfort
Coffee/tea maker
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 6.95 for adults and GBP 5 for children
Early check-in can be arranged for an extra charge of GBP 10 (subject to availability)
Late check-out can be arranged for an extra charge of GBP 10 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20 per pet, per night
Parking
Self parking costs GBP 2 per day
Parking is available nearby and costs GBP 2 per day (328 ft away)
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Big Sleep Eastbourne
Big Sleep Hotel Eastbourne
Eastbourne Big Sleep
Hotel Big Sleep Eastbourne
Big Sleep Hotel Eastbourne Compass Hospitality
Big Sleep Eastbourne Compass Hospitality
Best Plus Citrus Eastbourne
Citrus Hotel Eastbourne by Compass Hospitality
Best Western Plus Citrus Hotel Eastbourne Hotel
Best Western Plus Citrus Hotel Eastbourne Eastbourne
Best Western Plus Citrus Hotel Eastbourne Hotel Eastbourne
Frequently asked questions
Are pets allowed at Best Western Plus Citrus Hotel Eastbourne?
Yes, pets are welcome. There's a charge of GBP 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Best Western Plus Citrus Hotel Eastbourne?
Yes. Self parking costs GBP 2 per day.
What are the check-in and check-out times at Best Western Plus Citrus Hotel Eastbourne?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of GBP 10 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 10 (subject to availability).
What is there to do at Best Western Plus Citrus Hotel Eastbourne and nearby?
Recommended spots to visit include Congress Theatre (3-min walk) and Towner Art Gallery (3-min walk), along with Eastbourne Heritage Centre (3-min walk) and Devonshire Park Theatre (4-min walk).
Are there restaurants at or near Best Western Plus Citrus Hotel Eastbourne?
Yes, there's an onsite restaurant.
What's the area around Best Western Plus Citrus Hotel Eastbourne like?
Best Western Plus Citrus Hotel Eastbourne is located on the waterfront, a short 3-minute walk from Congress Theatre and 3 minutes' walk from Eastbourne Beach.
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Best Western Plus Citrus Hotel Eastbourne Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
7.0/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10 Very good
Dec 23, 2024
Lovely staff, hotel clean and simple
Alex
Alex, 1-night trip
10/10 Exceptional
Jan 26, 2025
Very nice !!!
Kind reception and very big room ,beds very comfortable ,surely recommend 🙂
Andrzej
Andrzej, 1-night trip
8/10 Very good
Oct 6, 2024
The hotel was very clean staff were excellent right on the beach front only had one night perfect for us
Philip
Philip, 1-night trip
10/10 Exceptional
Dec 1, 2024
The staff on duty are always welcoming. The area around the hotel is scenic. The rooms were clean. Stayed here many times and have never been disappointed.
Cheryl
Cheryl, 1-night trip
8/10 Very good
Oct 1, 2024
Nice location great price
Georgina
Georgina, 1-night trip
6/10 Good
Jan 19, 2025
It was ok.
It was an ok place. Did the trick. Somewhere to sleep. Breakfast was disappointing. Only hot food boiled eggs, scrambled eggs and beans.
Paul
Paul, 1-night trip
8/10 Very good
Jan 19, 2025
One night stay
Stayed one night, hotels locks front door promptly at 23:00. The room we had was spacious and sea-front facing.
It was clean and centrally heated, had sufficient towels and pillows.
The interior is dated, but given we stayed only one night it didn't detract.
We had to ask for coffee and loo roll, but the staff was friendly and provided without question.
We didn't eat at the hotel.
Albertus
Albertus, 1-night trip
6/10 Good
Feb 7, 2025
Nice but tired
Great location, friendly reception staff, well kept but very tired. Room was huge but bathroom showed a lot of timescale on taps and shower screen. Towels were also stained. Staff at breakfast were just too in your face, to the point of nosey about what you were taking to eat. The Scottish lady was also unprofessional moaning about other diners with food they had left. Otherwise, breakfast was a good selection and enjoyable.
Helen
Helen, 1-night trip
10/10 Exceptional
Sep 30, 2024
Excellent friendly service by Andrew who managed to find me a really nice room with beautiful sea view! I look forward to staying here again!
Stephen
Stephen, 1-night trip
8/10 Very good
Sep 8, 2024
Was nice and close to the sea
JOHN
JOHN, 1-night trip
8/10 Very good
Sep 26, 2024
The staff was very clear in booking check in and outs
Mike
Mike, 1-night trip
10/10 Exceptional
Sep 1, 2024
Staff were very welcoming on arrival and made checking in very smooth, the room was very spacious and clean, bed was very comfortable and all linen very clean and fresh smelling, good selection of choices for breakfast, would definitely stay again.
John
John, 1-night trip
8/10 Very good
Oct 18, 2024
Warm, comfy, polite staff, not bad for a couple if days. Offer breakfast. 15 min walk from station. Close to beaches and theatres.
Branden
Branden, 2-night trip
10/10 Exceptional
Sep 25, 2024
It was a Lovely Hotels with Great staff and very Friendly, Nice Bed. Nice shower 🚿 and Great TV 📺, THE Breakfast was Fairly Reasonable, and it was Continental,
It was Very close to 🌊 Front...was Great to walk 🚶♀️ I'd definitely go back again !!!!
Anna
Anna, 2-night trip
6/10 Good
Feb 8, 2025
What accessible room?
I booked this because it said accessible room. What they don't tell you is that there are 9 steps to get to the reception before you get to the accessible room. There is no lift or ramp to take a wheelchair into the hotel. My mum had to climb out of her wheelchair and use the steps which caused her real pain. This is false advertising because the room is only accessible once you've climbed the 9 stairs, which defeats the whole object. Picture is of the stairs which have to be climbed to get the ACCESSIBLE room!!!
Victoria
Victoria, 2-night trip
10/10 Exceptional
Oct 12, 2024
I liked the place. A full English breakfast would of been lovely. I liked the way you can stay in the room until 11 o'clock happy to part with the money.
Claire
Claire, 1-night trip
10/10 Exceptional
Sep 8, 2024
The staff were very welcoming and helpful. The property was clean and well lit. Will definitely be back
Good value for money.
Jan
Jan, 2-night trip
10/10 Exceptional
May 21, 2024
Comfortable beds, spacious room, very friendly staff, good value for money
Elena
Elena, 1-night trip
10/10 Exceptional
Oct 6, 2024
Large room, nice and clean. Beds a bit firm but that’s personal taste. Great location, happy to visit again 😊
Emma
Emma, 1-night trip
6/10 Good
Oct 20, 2024
Property was great on a budget. Communal areas not very clean
Ben
Ben, 1-night trip
8/10 Very good
Apr 7, 2024
The Hotel was a good price compared to others in the area and it was cleaan and convenient.
Katharine
Katharine, 1-night trip
8/10 Very good
Oct 24, 2024
Citrus hotel
The foyer was very welcoming the staff who booked us in was fantastic..the room itself was a little bit tired the bathroom a little snug but had everything that was needed.... housekeeping came every day which was unexpected ( so efficient that they threw away new underwear 😂)and the added bonus for us was dog friendly
We like our food so in future it would be nice to see this particular hotel do a full English as the breakfast room was fantastic with absolutely gorgeous chandeliers
Kelly
Kelly, 3-night trip
6/10 Good
Sep 22, 2024
Lovely staff and bed was comfy. Excellent position by the sea and near lovely Little Italy area. Downsides: sheets needed a higher temp wash or to be replaced (stains) and bathroom bin was full from the last guests. Lift broke too, but stairs were fine for us. For the price, we had a comfortable stay.
Emily
Emily, 1-night trip
8/10 Very good
Mar 31, 2024
Lovely stay
Lovely hotel,staff very helpful,gorgeous double room,plenty of room really comfortable bed
Michele
Michele, 1-night trip
8/10 Very good
Sep 6, 2024
On the floor where we stayed is not suitable for wheelchair users but staff are very kind and always happy to help.