2/10 Poor
May 9, 2024
Worst experience ever
I have stayed in a lot of hotels, but this was my worst experience ever even though the place was cheap. The service was still totally disappointing. The check-in was open until 8 PM and we reached there about seven. There was nobody to check us in. We tried ringing The number mentioned a lot of times, nobody answered, and we stood there for about an hour before somebody actually answered the phone and told us how to get in, there were no prior instructions sent and wasted about an hour of our time. When we checked into the room, the towel provided was totally turned off, which I could not believe as how could somebody make a mistake like this
Niita
Niita, 1-night trip
Verified Hotels.com guest review