Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
What's nearby
Hickstead All England Jumping Course - 8 min drive
American Express Community Stadium - 16 min drive
Wakehurst Place - 16 min drive
University of Brighton - 16 min drive
University of Sussex - 20 min drive
Getting around
Gatwick Airport (LGW) - 28 min drive
Burgess Hill Wivelsfield Station - 6 min drive
Hassocks Station - 8 min drive
Haywards Heath Balcombe Station - 12 min drive
Restaurants
The Sportsman Pub - 15 min walk
McDonald's - 5 min drive
The Woolpack - 3 min drive
Duke of York Inn - 3 min drive
The Castle Inn - 12 min walk
About this property
The Hickstead Hotel
Enjoy your visit to Haywards Heath with a stay at The Hickstead Hotel. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Oak Tree Bistro, which serves breakfast and dinner. Fellow travelers love the helpful staff.
Languages
English, German, Portuguese
At a glance
Hotel size
52 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite extended parking
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
English breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Free daily reception
Room service (limited hours)
Traveling with children
Children's menu
What to do
Golfing nearby
Hiking/biking trails nearby
Working away
Meeting rooms
Conference space (700 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 1910
Garden
Television in common areas
Banquet hall
Edwardian architecture
Accessibility
Wheelchair accessible
Room amenities
Be entertained
24-inch flat-screen TV
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Premium bedding
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Desk chair
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
Oak Tree Bistro - This bistro serves breakfast and dinner. A children's menu is available.
The Grange Bar - This bar serves dinner only. Open daily.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 14 for adults and GBP 10 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for GBP 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath
Frequently asked questions
Does The Hickstead Hotel offer free cancellation for a full refund?
Yes, The Hickstead Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Hickstead Hotel?
Yes, dogs are welcome. There's a charge of GBP 10.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Hickstead Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Hickstead Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at The Hickstead Hotel?
No, this hotel doesn't have a casino, but Rendezvous Casino (20-min drive) is nearby.
What is there to do at The Hickstead Hotel and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. The Hickstead Hotel also has a garden.
Are there restaurants at or near The Hickstead Hotel?
Yes, there's an onsite restaurant, Oak Tree Bistro.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 7, 2025
Rachel
Rachel, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 6, 2025
Overnight stay
Great hotel for our overnight stay. Clean and comfortable.
Lucy
Lucy, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 28, 2024
Good, but dated
The room was nice - fairly big and comfortable. A trouser-press, but no fridge, which was disappointing. Water pressure good and hot. Shower over a bath, which isn't ideal for elderly people, although handrails are provided. The mattress was firm, which we like, but a little hard - a topper would have helped.
The hotel is pleasant, but a bit dated. It's a good location - fairly quiet and easy to find. The staff were friendly and polite. Breakfast has a good selection, although the full English is clearly not cooked to order - items had been kept warm for some time.
Reasonable value for money, but would have liked a fridge, more comfortable mattress and a breakfast that was fresher.
Andrea
Andrea, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 27, 2024
Uncomfortable hard bed and even harder pillows.
Pillows were very hard and uncomfortable. I had asked for extra pillows but only 4 were provided, which is usually standard in a hotel. There were no softer pillows available.
Sheila
Sheila, 2-night trip
Verified Hotels.com guest review
6/10 Good
Dec 13, 2024
Classic style hotel, looking a bit tired
It's a reasonable Hotel is quite a nice location it's just looking fairly run down.
We had our Christmas Party here 6 years ago and it looks pretty much the same but just more tired and old.
Staff were generally friendly and service was ok. Cleanliness in the hotel was ok. Sleep quality was fairly good, the room was a bit cold.
Tap water came out nice and hot but the shower could only do freezing cold or cold (Room 201).
Jamie
Jamie, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 11, 2024
Not much sleep
Could not fault it accept I could hear the man above me going to the toilet in the middle of the night and getting back in bed. The bed squeaking. Then getting woke up every morning at 6.15 when he got up could hear him using the toilet shower and opening and closing draws.
My bed was very squeaky also every time I moved
Clare
Clare, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 7, 2024
Mark
Mark, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 5, 2024
Philip
Philip, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 2, 2024
Paul
Paul, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 28, 2024
Excellent overall
Great service - helpful and kind staff. Lovely clean and spacious room. All good!
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 27, 2024
weidong
weidong, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 26, 2024
Lucy
Lucy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 26, 2024
Great stay
Nice stay nice food enjoyed and relaxed thank you to all staff who work hard,
Staff were friendly, chose option of breakfast and was a little disappointed, cold and little hard but overall value for what we paid for a nights stay.
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 10, 2024
Room was nice staff were friendly , but there was a horriable smell that made you feel sick smelt like sewage or something in the lobby and corridors which was off putting . The breakfast was over priced and the bacon was rock hard and looked like it had been warmed up in the microwave and eggs were over cooked . So disappointing . Staff were lovely though and location was good
Kate
Kate, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 25, 2024
Nice hotel and good value
Graham
Graham, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
Wayne
Wayne, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 18, 2024
Friendly staff, room a little dated but clean and comfortable.
Great location
Verified traveler
2-night business trip
Verified Hotels.com guest review
6/10 Good
Oct 13, 2024
I stayed here for five nights. The first night I was woken every two hours from midnight onward by a dog barking in an adjacent room, it turns out the hotel is 'pet friendly'.
The staff were able to give me another room but once there the noise came from other guests slamming doors well into the night.
The first room was very basic. No fridge in which to keep food or drink. Bathroom was okay, lots of hot water and a good shower. Second room was in better decorative condition but still no fridge.
The hotel is somewhat isolated so unless you drive elsewhere you have to eat in the hotel. The only other option within walking distance is a Burger King about a mile away.I had breakfast on the first morning but didn't bother afterward. 'Variety' boxes of children's cereal (sugary and inedible) are not my thing so I had a cheese omelette which was overcooked and so heavy I couldn't finish it.
I blame myself for not checking reviews before booking (I was in a hurry). I suppose the (low) room rate reflects what you get for the money. It's okay for a single night perhaps but not really for me.