4/10 Fair
Sep 8, 2024
We didn't stay at the hotel for a number of reasons. Firstly, the surrounding area was deprived with half the buildings either boarded up or in disrepair. Secondly, having a 'seaview' and being a 'boutique' hotel is debatable, but definitely not from the outward appearance of the property. It was scruffy and needed maintenance to the paintwork and front door. Thirdly, to be made to stand outside ringing a bell for 30 minutes is unacceptable and shows poor customer service.
The decision was made to leave and lose £100.
We'll stick to the standard we are accustomed to in the future, which meant sadly rearranging plans with family who were staying elsewhere in Blackpool.
Mike
Mike, 1-night trip