2/10 Poor
Jan 5, 2025
Quality Inn = Roach Motel
I was in Glen Rose for a dog show and picked this hotel because I had stayed here several years before without incidence. I chose this hotel because it was it was only a couple minutes away from the show site. I normally do not leave written reviews, but my experience this time truly deserves it so other travelers know what to expect! The employee working the desk was very courteous and was the best part of the stay. Once I was in my room, I noticed the TV wasn't working. The front desk girl said that the cable company was in the process of making some updates and that there probably wouldn't be any cable; she offered me a full refund, but I chose to stay as no TV was not a deal killer and I would be checking out by 7am the next day. Later that evening, as I was brushing my teeth, I noticed a roach in the bathroom sink. Completely grossed out, I managed to mortally wound it with my shoe, proceeded to wash it down the drain, then close the drain (in case it wasn't dead.) Later that night, after I came back in from walking my dog, I saw ANOTHER roach in the sink!! I killed it and washed it down the drain like the first, but this time also noticed that as I was running the water, the faucet fixture had a major leak. I was able to soak up the water on the counter before it spilled onto the floor. At dawn, I left as soon as I got up. They had a breakfast bar, but after seeing 2 roaches, why would I want to eat there?! Will not be staying at this hotel ever again.
Verified traveler
1-night trip
Verified Hotels.com guest review