Surrounded by the vibrant city life of Cairns, Cairns City Sheridan offers an inviting retreat. Take a refreshing dip in one of two outdoor pools or bask in the sun on loungers nearby. With laundry facilities, car rentals, and an outdoor entertainment area on site, this hotel is perfect for travelers seeking adventure.
Cairns Performing Arts Centre - 6 min walk - 0.6 km
Cairns Esplanade - 8 min walk - 0.7 km
Cairns Central Shopping Centre - 9 min walk - 0.8 km
Cairns Night Markets - 14 min walk - 1.2 km
Esplanade Lagoon - 16 min walk - 1.4 km
Getting around
Cairns Intl. Airport (CNS) - 6 min drive
Freshwater Station - 10 min drive
Redlynch Station - 11 min drive
Cairns Station - 15 min walk
Restaurants
McDonald's - 10 min walk
Muddy's Cafe - 8 min walk
Atrium - 12 min walk
Moku Bar + Grill - 11 min walk
Paper Crane - 11 min walk
About this property
Cairns City Sheridan
Cairns City Sheridan puts you just a 5-minute drive from Cairns Esplanade and Reef Fleet Terminal. Guests can take a dip in one of 2 outdoor pools, and freebies like WiFi and self parking are added perks. Other features include a seasonal outdoor pool and a terrace.
At a glance
DONE
Hotel size
31 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 9:00 AM - 3:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Traveling with children
Children stay free (see details)
Working away
Conference space
Services
Front desk (limited hours)
On-site car rental
Laundry facilities
Luggage storage
Pool loungers
Facilities
2 buildings/towers
Built in 1990
Safe-deposit box at front desk
Terrace
2 outdoor pools
Outdoor entertainment area
Outdoor furniture
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Upper floors accessible by stairs only
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Food and drink
Free tea bags/instant coffee
More
Housekeeping on request
Fees & policies
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
The seasonal pool is open from January to December
Children under 18 years old are not allowed in the swimming pool without adult supervision
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western City Sheridan
Best Western City Sheridan Cairns
Best Western City Sheridan Hotel
Best Western City Sheridan Hotel Cairns
Cairns City Sheridan Hotel
Cairns City Sheridan
Cairns City Sheridan Hotel
Cairns City Sheridan Cairns
Cairns City Sheridan Hotel Cairns
Frequently asked questions
Does Cairns City Sheridan offer free cancellation for a full refund?
Yes, Cairns City Sheridan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cairns City Sheridan?
Yes, there are 2 outdoor pools.
Are pets allowed at Cairns City Sheridan?
Sorry, pets aren't allowed.
Is parking offered on site at Cairns City Sheridan?
Yes, there's free self parking.
What are the check-in and check-out times at Cairns City Sheridan?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Check-out time is 10:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Cairns City Sheridan?
No, this hotel doesn't have a casino, but Reef Hotel Casino (2-min drive) and Cazalys Cairns (4-min drive) are both nearby.
What is there to do at Cairns City Sheridan and nearby?
Cairns City Sheridan has 2 outdoor pools.
What's the area around Cairns City Sheridan like?
Cairns City Sheridan is in Cairns Central Business District, a short 6-minute drive from Cairns Intl. Airport (CNS) and 6 minutes' walk from Cairns Esplanade.
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Reviews
Cairns City Sheridan Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.2
Cleanliness
6.8
Location
7.0
Staff & service
5.6
Property conditions & facilities
Popular mentions
Room
Family friendly
Bed
Location
Value
Restaurant
Bathroom
Lobby
Budget
Bar
Reviews
Verified
10/10 Exceptional
Dec 15, 2025
Great room for the price… the deepest pool in all of Cairns
Jason
Jason, 1-night trip
Verified
10/10 Exceptional
Sep 10, 2025
It's not the Sheridan but it's the next best thing I would recommend staying here it's just a short walk to the city centre, 2 pools to swim in friendly staff
John
John, 6-night trip
Verified
10/10 Exceptional
May 17, 2025
Excellent service ,friendly staff,clean rooms,close to town and waterfront
Brenden
Brenden, 1-night trip
Verified
8/10 Very good
Sep 28, 2025
This is a low-budget hotel, so the rooms are simple but well-aired and bright. The staff are fantastic! So kind and welcoming. And the hotel is well-positioned - 10 minute walk to everything.
Sandra
Sandra, 2-night trip
Verified
6/10 Good
Nov 10, 2023
Family enjoyed the stay there.
Ceah
Ceah, 4-night trip
Verified
8/10 Very good
Jan 26, 2025
Good place to stay in Cairns n budget friendly
Verified traveler
1-night trip
Verified
8/10 Very good
Jun 5, 2024
Easy to get to everything from this location, lovely staff and affordable
Monique
Monique, 1-night trip
Verified
10/10 Exceptional
Jun 2, 2025
Room & View
Stayed in 301 3rd Floor. The best view & best room.
Tanee
Tanee, 3-night trip
Verified
2/10 Poor
Oct 22, 2025
This room was very basic but could have done the job if (I’m guessing) the maintenance staff weren’t banging, yelling abuse, coming and going constantly, entertaining, and get drunk or off their face on drugs in their area right next to the room we were allocated at all hours of the night
No other staff on site at night
Not a wink of sleep for us and an earlier flight… do not recommend, things need to change!
(Receptionist was lovely when we checked in)
Amanda
Amanda, 1-night trip
Verified
8/10 Very good
Nov 12, 2024
The hotel is conveniently located for accessing Cairns Airport for those early morning or late evening flights.
Kim
Kim, 1-night trip
Verified
8/10 Very good
Oct 12, 2023
Our third stay there. Convenient location and friendly and efficient staff.
Kim
Kim, 1-night trip
Verified
6/10 Good
Jun 9, 2025
Comfortable bed and hot shower. Everything else very basic or non existent.
Debra
Debra, 4-night trip
Verified
8/10 Very good
Jan 4, 2025
Great service, especially for after hours when you need to check in late. if you’re looking for an affordable place to crash overnight , come here
Audrey
Audrey, 1-night trip
Verified
10/10 Exceptional
Dec 30, 2024
Family room is spacious
Kim
Kim, 1-night trip
Verified
10/10 Exceptional
Apr 10, 2025
The staff were amazing after coming off night shift and not well and got me early check-in , was able to have an awesome sleep before driving home the following morning. Excellent customer service and really appreciated the staff going above n beyond.
Kate
Kate, 1-night trip
Verified
8/10 Very good
Jun 16, 2025
Front desk welcoming, easy access, room clean, lovely soak in bath, No water in fridge.
Janelle
Janelle, 5-night trip
Verified
8/10 Very good
Apr 26, 2025
The property reflected the price paid. Clean and tidy room and good location close to everything
Cameron
Cameron, 1-night trip
Verified
6/10 Good
Aug 25, 2023
Comfortable beds clean quiet room. Location satisfactory and staff helpful, when available.
Bill
Bill, 2-night trip
Verified
8/10 Very good
Nov 2, 2024
Price, cleanliness, location, aircon
Keith
Keith, 1-night trip
Verified
6/10 Good
Sep 12, 2024
This property is a little tired, and seen better days but provided value for money. Great pool. Pretty clean. Great staff
Helen
Helen, 2-night trip
Verified
6/10 Good
Jun 20, 2025
Bed hard and not queen sized. (Double)Photos of rooms on website misleading. The room is clean and satisfactory for the price i paid.
Colin
Colin, 1-night trip
Verified
6/10 Good
Jul 27, 2024
Served its purpose as a bed for the night. Close enough to where the action is without all the hustle and bustle.
richard
richard, 3-night trip
Verified
4/10 Fair
Dec 1, 2023
Ideal location. Need renovations
Jephat
Jephat, 1-night trip
Verified
8/10 Very good
Oct 7, 2023
Property was clean, and met our needs. A little 'tired' but understandable given it's age
Karen
Karen, 2-night trip
Verified
4/10 Fair
Jul 19, 2025
This hotel is old and dated, badly in need of renovation. In my bathroom, a patch in the wall had fallen off to reveal a dusty hole with old plumbing. The is no lift, so I had to carry my bags up to the second floor. Car parks are very tight. There is no dining facility.