Escape to The Carlton Hotel by the sea, where modern comforts meet seaside charm. Indulge in dinner at the on-site restaurant, unwind with a drink at the bar or connect with colleagues in one of two meeting rooms.
Papa's Fish & Chips - Sandgate Road - 3 min walk
Butty's - 5 min walk
Gourmet Kitchen - 4 min walk
About this property
The Carlton Hotel
At The Carlton Hotel, you'll be within a 15-minute drive of Port Lympne Wild Animal Park and Gardens and Dover Western Docks Cruise Terminal. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights at this Victorian hotel include a snack bar/deli and a terrace.
Languages
English, French, Romanian, Spanish
At a glance
Hotel size
70 rooms
Arranged over 04 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
Restaurant
Bar/lounge
Snack bar/deli
Working away
Business center
2 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
03 buildings/towers
Built in 1880
Safe-deposit box at front desk
Picnic area
Terrace
Fireplace in lobby
Television in common areas
Banquet hall
Victorian architecture
Accessibility
Elevator
Assistive listening devices available
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Special features
Dining
Onsite venue - This restaurant serves dinner only. Reservations are required.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 5 for adults and GBP 5 for children
Late check-out can be arranged for an extra charge of GBP 15 (subject to availability)
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Also known as
Carlton Folkestone
Carlton Hotel Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone
Frequently asked questions
Does The Carlton Hotel offer free cancellation for a full refund?
Yes, The Carlton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Carlton Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Carlton Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at The Carlton Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10:30 AM. Late check-out is available for a charge of GBP 15 (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at The Carlton Hotel and nearby?
The Carlton Hotel has a picnic area.
Are there restaurants at or near The Carlton Hotel?
Yes, there's an onsite restaurant.
What's the area around The Carlton Hotel like?
The Carlton Hotel is in the heart of Folkestone, a short 2-minute walk from Leas Cliff Hall and 8 minutes' walk from Leas Lift.
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.6/10
Cleanliness
6.8/10
Staff & service
6.4/10
Amenities
5.0/10
Property conditions & facilities
5.2/10
Eco-friendliness
Reviews
2/10 Poor
Jan 22, 2025
Not good. Clean it
Verified traveler
1-night family trip
Verified Hotels.com guest review
2/10 Poor
Jan 6, 2025
Not what you expect
Avoid at all costs room was filthy black mould around bathroom no catch or lock on bathroom lift dont work windows held together by bits of metal and room is nothing like what they show on the website room was very small with only 1 cup 1 seat 1 bedside cabinet and its ment to be a double room ? We left after 2 hrs of booking in after seeing old men and young girls turning up a couple of times so could only guess whats going on here
Andrew
Andrew, 2-night trip
Verified Hotels.com guest review
6/10 Good
Dec 31, 2024
Tired but bed was clean and comfortable
Its okay, bed comfy enough and clean, room just looked a bit tired, but for the price its okay, tv reception is diabolical, could not watch at all. Curtains need rehanging (not my doing). If u wanna be close to town and facilities and not fussy its great
Heidi
Heidi, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Dec 31, 2024
Do not stay here
We didn’t stay we walked out .. there was no heating in the room on they was plywood for head board it was like walking into late 60/70s it all need remodeling the hotel was very dark ..the pictures on the web are not like the rooms ..no wonder they DO NOT GIVE REFUNDS they no people are going to walk out … they win all over …
Phillip
Phillip, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Dec 29, 2024
Kai
Kai, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 27, 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 23, 2024
Basic
Was very cheap so Basic room very dated shower was terrible no pressure at all and had to run for ages to get hot
Caroline
Caroline, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2024
Great.people
You couldnt get more friendly people and so very nice . . The hotel is a bit dated but very clean . However the beds are way to thin so the sleep was a bit uncomfortable and walls are very thin so was awake at 6am listening to the neighbours radio. Perfect location for our trip.may stay there again
R
R, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 13, 2024
Joshua
Joshua, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 1, 2024
You get what you pay for
Gary
Gary, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 28, 2024
Michel
Michel, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 18, 2024
Trevor
Trevor, 6-night trip
Verified Hotels.com guest review
6/10 Good
Nov 18, 2024
Condition needs updating.
Paula
Paula, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 13, 2024
No words to describe this!
There are no words to describe this hotel! Seriously considered sleeping in our car. Luckily we only stayed 4 hours just to shut our eyes before using the shuttle. Do not stay here! Toilet wouldn’t flush which was the least of our concerns.
Lori
Lori, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 13, 2024
Joanne
Joanne, 1-night trip
Verified Expedia guest review
8/10 Very Good
Nov 12, 2024
Paul
Paul, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 11, 2024
Cheap and cheerful, nice and friendly staff. Paper thin walls and every time I've stayed the TV control has never worked other than that it's a good hotel.
James
James, 2-night family trip
Verified Expedia guest review
4/10 Fair
Nov 9, 2024
Paul
Paul, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
Constantin
Constantin, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 6, 2024
Faical
Faical, 2-night trip with friends
Verified Expedia guest review
4/10 Fair
Nov 3, 2024
First room we went into had a strong stench of cigarettes and the bed sheets were damp. Went to reception and they gave us 3 keys for different rooms to try out. Each had their own issues. Dusty and unkept rooms. Very outdated
amber
amber, 1-night romance trip
Verified Expedia guest review
6/10 Good
Nov 2, 2024
A bit jaded and dated. Clean and comfortable.
Angus
Angus, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 29, 2024
Rahul
Rahul, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
Oct 29, 2024
Jess
Jess, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 28, 2024
No comment
Pas d eau chaude. Personnes pour le service au bar. À l'arrivée personnel sympathique