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The Carlton Hotel

3.0 star property
Victorian hotel in Folkestone with restaurant and bar/lounge

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Carlton Hotel

Family Room (Deluxe) | Soundproofing, free WiFi, bed sheets
Terrace/patio
Staircase
Dinner served
Hallway

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Free parking
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Business center
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Lobby fireplace
  • Front-desk safe
  • Snack bar/deli
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Bathtub or shower
The price is $43
includes taxes & fees
$36 per night
Jan 15 - Jan 16

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Comfort Double Room, Sea View

Soundproofing, free WiFi, bed sheets

Comfort Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Soundproofing, free WiFi, bed sheets

Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (Deluxe)

Family Room (Deluxe) | Soundproofing, free WiFi, bed sheets

Family Room (Deluxe)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room

Double Room | Soundproofing, free WiFi, bed sheets

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Sea View

Flat-screen TV

Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Soundproofing, free WiFi, bed sheets

Twin Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Sea View

Soundproofing, free WiFi, bed sheets

Twin Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Extra bed)

Soundproofing, free WiFi, bed sheets

Double Room (Extra bed)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 398 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Soundproofing, free WiFi, bed sheets

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

Similar properties

Reception

Grand Burstin Hotel Folkestone

Pool
Pet friendly
Parking available
Free WiFi
6.6 out of 10, (1203)
The price is $39
includes taxes & fees
$33 per night
Jan 26 - Jan 27
Grand Burstin Hotel Folkestone
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About the neighborhood

Map
16/19 The Leas, Folkestone, England, CT20 2DU

What's nearby

  • Leas Cliff Hall - 2 min walk
  • Folkestone Harbour - 11 min walk
  • Sandgate Beach - 11 min walk
  • Quarterhouse - 12 min walk
  • Folkestone Beach - 15 min walk

Getting around

  • Folkestone Central Station - 11 min walk
  • Folkestone Harbour Station - 16 min walk
  • Folkestone West Station - 25 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Bouverie Tap - ‬4 min walk
  • ‪Papa's Fish & Chips - Sandgate Road - ‬3 min walk
  • ‪Butty's - ‬5 min walk
  • ‪Gourmet Kitchen - ‬4 min walk

About this property

The Carlton Hotel

Located near a train station, The Carlton Hotel is a great choice for a stay in Folkestone. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights at this Victorian hotel include a snack bar/deli and a terrace.

Languages

English, French, Romanian, Spanish

At a glance

DONE

Hotel size

    • 70 rooms
    • Arranged over 04 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 10:30 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Working away

  • Business center
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 03 buildings/towers
  • Built in 1880
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Banquet hall
  • Victorian architecture

Accessibility

  • Elevator
  • Assistive listening devices available
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Onsite venue - This restaurant serves dinner only. Reservations are required.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 5 for adults and GBP 5 for children
  • Late check-out can be arranged for an extra charge of GBP 15 (subject to availability)

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Carlton Folkestone
Carlton Hotel Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone

Frequently asked questions

Does The Carlton Hotel offer free cancellation for a full refund?
Yes, The Carlton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Carlton Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Carlton Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at The Carlton Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10:30 AM. Late check-out is available for a charge of GBP 15 (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at The Carlton Hotel and nearby?
The Carlton Hotel has a picnic area.
Are there restaurants at or near The Carlton Hotel?
Yes, there's an onsite restaurant.
What's the area around The Carlton Hotel like?
The Carlton Hotel is in the heart of Folkestone, a short 2-minute walk from Leas Cliff Hall and 11 minutes' walk from Folkestone Harbour.

Reviews

5.8

5.6/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Poor

Not what you expect
Avoid at all costs room was filthy black mould around bathroom no catch or lock on bathroom lift dont work windows held together by bits of metal and room is nothing like what they show on the website room was very small with only 1 cup 1 seat 1 bedside cabinet and its ment to be a double room ? We left after 2 hrs of booking in after seeing old men and young girls turning up a couple of times so could only guess whats going on here
Andrew, 2-night trip
Verified Hotels.com guest review

6/10 Good

Tired but bed was clean and comfortable
Its okay, bed comfy enough and clean, room just looked a bit tired, but for the price its okay, tv reception is diabolical, could not watch at all. Curtains need rehanging (not my doing). If u wanna be close to town and facilities and not fussy its great
Heidi, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Do not stay here
We didn’t stay we walked out .. there was no heating in the room on they was plywood for head board it was like walking into late 60/70s it all need remodeling the hotel was very dark ..the pictures on the web are not like the rooms ..no wonder they DO NOT GIVE REFUNDS they no people are going to walk out … they win all over …
Phillip, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Kai, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Paul, 1-night trip
Verified Hotels.com guest review

6/10 Good

Basic
Was very cheap so Basic room very dated shower was terrible no pressure at all and had to run for ages to get hot
Caroline, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great.people
You couldnt get more friendly people and so very nice . . The hotel is a bit dated but very clean . However the beds are way to thin so the sleep was a bit uncomfortable and walls are very thin so was awake at 6am listening to the neighbours radio. Perfect location for our trip.may stay there again
R, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Joshua, 1-night trip
Verified Hotels.com guest review

6/10 Good

You get what you pay for
Gary, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Michel, 1-night trip
Verified Hotels.com guest review

6/10 Good

Trevor, 6-night trip
Verified Hotels.com guest review

6/10 Good

Condition needs updating.
Paula, 1-night trip
Verified Hotels.com guest review

4/10 Fair

No words to describe this!
There are no words to describe this hotel! Seriously considered sleeping in our car. Luckily we only stayed 4 hours just to shut our eyes before using the shuttle. Do not stay here! Toilet wouldn’t flush which was the least of our concerns.
Lori, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Paul, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Paul, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Constantin, 1-night trip
Verified Hotels.com guest review

6/10 Good

A bit jaded and dated. Clean and comfortable.
Angus, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Rahul, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Jess, 3-night trip
Verified Hotels.com guest review

4/10 Fair

No comment
Pas d eau chaude. Personnes pour le service au bar. À l'arrivée personnel sympathique
Marcel, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Never again, this hotel is shocking
The rooms were dusty, and the double base was broken on the left side at bottom. There was an 18th birthday party that went on until 3am, the fire alarm kept going off at this time as people were smoking in their rooms, there was a stench of canabis on the second floor corridor. Some guests never considered others after 12am and were noisy in there rooms. Upon early check out at 0530am the night receptionist was room, when trying to complain, he just said put the keys in the box, good bye
Kirsty, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Only if you can manage stairs...
Only booked here as website states is has a lift. My wife and I are disabled and were shocked when on arrival reception said 'no lift, but it's only one floor'. They offered to take our luggage up but for us having to negotiate stars over our 4 night stay was not very good at all. Oddly, there was a sign on the corridor directing you to a lift.... which was locked.
Denis, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

I did not like carrying my bags up two flights of stairs, with no lift.
Evelyn, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Folkestone break
The hotel is directly on the sea front with ample parking at the rear.very friendly as let me park in car park before check in .
Glenn, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

The bed in the room was not comfortable and the walls were stained and dirty. Pillows were lumpy and neither of us slept very well.
Adele, 1-night trip
Verified Expedia guest review