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The Watermill Hotel, Sure Hotel Collection by Best Western

3.0 star property
Hemel Hempstead hotel on riverwalk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Watermill Hotel, Sure Hotel Collection by Best Western

Exterior
Exterior
Reception
Superior Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, travel crib
Garden

Reviews

6.6 out of 10

Good

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Non-smoking
    Non-smoking
  • Laundry facilities
    Laundry facilities
  • Free parking
    Free parking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Business center
  • 7 meeting rooms
  • Terrace
  • Garden
  • Front-desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Picnic area
Feel at home
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The price is $67
includes taxes & fees
$55 per night
Nov 29 - Nov 30

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, travel crib

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, View

Standard Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, travel crib

Standard Room, 1 Double Bed, Non Smoking, View

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
  • 320 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, travel crib

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
  • 427 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, travel crib

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Portable fan
Rainfall showerhead
Private bathroom
Hair dryer
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Boxmoor Lodge

Free WiFi
Air conditioning
Laundry facilities
Non-smoking
8.8 out of 10, Excellent, (666)
The price is $96
includes taxes & fees
$80 per night
Nov 28 - Nov 29
Boxmoor Lodge
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About the neighborhood

Map
London Road, Bourne End, Hemel Hempstead, England, HP1 2RJ

What's nearby

  • The Snow Centre - 5 min drive - 5.4 km
  • Warner Bros. Studio Tour London - 8 min drive - 11.4 km
  • The Grove - 10 min drive - 12.0 km
  • Ashridge Estate - 15 min drive - 9.3 km
  • ZSL Whipsnade Zoo - 29 min drive - 23.5 km

Getting around

  • Heathrow Airport (LHR) - 28 min drive
  • Luton Airport (LTN) - 33 min drive
  • London City Airport (LCY) - 69 min drive
  • Berkhamsted Station - 4 min drive
  • Kings Langley Station - 7 min drive
  • Hemel Hempstead Station - 29 min walk

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪The Bell Inn - ‬6 min drive
  • ‪The Steam Coach - ‬4 min drive
  • ‪The Fishery Inn - ‬3 min drive
  • ‪The Mallard - ‬3 min drive

About this property

The Watermill Hotel, Sure Hotel Collection by Best Western

The Watermill Hotel, Sure Hotel Collection by Best Western puts you within a 10-minute drive of Warner Bros. Studio Tour London. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby hiking/biking trails. A terrace and a garden are other highlights.

Languages

English

At a glance

Hotel size

  • 71 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
  • Contactless check-in available
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 6:30 AM - 11:30 PM
  • Front desk staffed during limited hours
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends
  • Barbecue grills

What to do

  • Hiking/biking trails nearby

Working away

  • Business center
  • 7 meeting rooms
  • Conference space

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Wedding services

Facilities

  • 4 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas

Accessibility

  • Assistive listening devices available
  • No elevator (single level property)
  • Upper floors accessible by stairs only
  • 3 stairs to reach property
  • Thin carpet in room

Room amenities

Home comfort

  • Heating
  • Portable fan
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Travel crib
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 12.95 for adults and GBP 6.95 for children
  • Early check-in can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from September 12 2024 to December 31 2024 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

Children & extra beds

  • Rollaway beds are available for GBP 15.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Watermill
Best Western Watermill Hemel Hempstead
Best Western Watermill Hotel
Best Western Watermill Hotel Hemel Hempstead
Hotel Watermill
Watermill Best Western
Watermill Best Western Hotel
Watermill Hotel
Best Western Hemel Hempstead
Hemel Hempstead Best Western
Watermill Hotel Hemel Hempstead
Watermill Hemel Hempstead
The Watermill Hotel Sure Hotel Collection by Best Western
The Watermill Hotel, Sure Hotel Collection by Best Western Hotel

Frequently asked questions

Are pets allowed at The Watermill Hotel, Sure Hotel Collection by Best Western?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Watermill Hotel, Sure Hotel Collection by Best Western?
Yes, there's free self parking.
What are the check-in and check-out times at The Watermill Hotel, Sure Hotel Collection by Best Western?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at The Watermill Hotel, Sure Hotel Collection by Best Western?
No, this hotel doesn't have a casino, but Grosvenor Casinos (18-min drive) and Genting Casino Luton (20-min drive) are both nearby.
What is there to do at The Watermill Hotel, Sure Hotel Collection by Best Western and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a picnic area and a garden.
What's the area around The Watermill Hotel, Sure Hotel Collection by Best Western like?
The Watermill Hotel, Sure Hotel Collection by Best Western is located on the waterfront. Popular attractions include Warner Bros. Studio Tour London, which is 8 minutes away by car.

Reviews

6.6

Good

7.4/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Very Good

Steve, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Bar and restaurant shut
Was not advised the the bar and restaurant were undergoing maintenance and were shut. Had to go look for dinner at alternative venue.
Paul, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Steven, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasantly surprised 😮
Welcoming and helpful staff friendly with excellent service
Malcolm, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Good location from the workplace...rooms are okey....but not too soundproof...and they are clean.....check in was alright but there were little propblems upon check in (1x i was checked into someone elses room...2nd time they did not have the booking upon arrival) ...staff was helpful and friendly to solve it...good breakfast
3-night trip
Verified Expedia guest review

2/10 Poor

Won’t stay again
Room was freezing and took ages to warm up via the air conditioning Then no hot water in the morning for a shower Staff didn’t seem to care on check in or out
A, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

I didnt like the fact the hotel and especislly the restaurant was very cold. No heating working.
1-night romance trip
Verified Ebookers guest review

10/10 Exceptional

Surpasses expectations. Room was excellent. Gentlemen named Jude at the front desk was extremely nice.
Kenneth, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

8/10 Very Good

One Night Stay
Clean room, great restaurant choice and good food. The only negative was it took a little time to get connected using the guest Wifi and breakfast was OK but as a whole very good.
Mark, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Accommodation okay but could do with a better update, breakfast was okay selection but hot buffet was poor only thing correct temperature was the hashbrowns . When I mentioned the Tomato Sauce had run out the lady serving look at me to say what do you expect me to do!! there after there was no replacement. At £98 B&B will not say again
Thomas, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

2-night romance trip
Verified Expedia guest review

8/10 Very Good

Good comfortable quite hotel
Malcolm, 1-night trip
Verified Hotels.com guest review

2/10 Poor

What a shame, the new rooms are lovely but...
On arrival, there were no staff anywhere, one customer in the deserted bar, an empty dining room, no one. Eventually a member of staff appeared, with no apology. The room was tired but OK, however in the morning none of the lights int he room, including the bathroom worked, meaning a shave by the torch on my phone. Unlikely I will return.
Doug, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Sarah, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Uncomfortably annoying 😡
The room was very dated, worn out carpet, hideous bathroom suit with mould around the sink , door handle hanging off, noisy heating, overpriced room, didn’t bother using any other facilities went elsewhere 😡
Paul, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Reasonably happy!
Nice clean hotel. However there seemed to be a bit of a mix up with the booking at check-in. Probably due to the fact I had to amend the booking. There also seemed to be an over charge from the original booking. I had been charged for superior rooms after I amenended. We were given standard rooms, I think there seems to be a lack of communication between the hotel and hotels.com!
Marcus, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

value for money
great location. great space and easy parking. Lovely outside area for eating. Very friendly staff.
Melissa, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Soulless and poor sevice
This hotel was soulless no atmosphere ,the room were tired bits hanging off hear and there, service was poor we arrived back at the hotel @10.30 pm had drink beer was awful (gassy too much head) and was not able to order any food not even a bag of crisps. we asked for some biscuits to take to the room ans were offered 3 biscotti, Not a good experience
Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julia, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

1) Good location with nice garden and river 2) Most rooms do not have air conditioning even though the website says air conditioned rooms. 3) Staff gave us rooms in different blocks even though we had one booking as a family. Hotel policy should be reviewed as rooms under one policy should not be so far apart. 4) Room service was not available after 10:30pm 5) Coffee machine was broken
N, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

2/10 Poor

Christine, 2-night trip
Verified Hotels.com guest review