When you stay at Bay Village Tropical Retreat & Apartments, you'll be just a 5-minute drive from Cairns Esplanade and Cairns Marlin Marina. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A snack bar/deli, a terrace, and a garden are other highlights. Fellow travelers say great things about the helpful staff.
Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Special check-in instructions
The property charges 1.51 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests arriving outside of normal check-in hours should use the exterior telephone at this property to request check-in assistance upon arrival.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Free offsite parking within 1 ft
Street parking available
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
What to do
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Horse riding nearby
Rafting nearby
Scuba diving nearby
Scooter/moped rentals nearby
Skydiving nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Beach towels
Pool loungers
Facilities
3 buildings/towers
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
An outdoor pool
Banquet hall
Outdoor furniture
Accessibility
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Low-height counter/sink
Grab bar near toilet
Room amenities
Be entertained
Television
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Coffee/tea maker
Iron/ironing board (on request)
Window screens
Sleep well
Crib/infant bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
Connecting/adjoining rooms available
Access via exterior corridors
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Refundable deposits
Deposit: AUD 100.00 per accommodation, per stay
Optional extras
Continental breakfast is offered for an extra charge of approximately AUD 16 for adults and AUD 10 for children
Credit card charges are subject to an extra charge of 1.51 percent
Children & extra beds
Cribs/infant beds are available for AUD 10.0 per night
Rollaway beds are available for AUD 29.0 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Bay Village Retreat
Bay Village Tropical
Bay Village Tropical Retreat
Bay Village Tropical Retreat Cairns North
Bay Village Tropical Retreat Hotel
Bay Village Tropical Retreat Hotel Cairns North
Bay Village Tropical Retreat Apartments Cairns North
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat & Apartments Hotel
Bay Village Tropical Retreat & Apartments Cairns North
Bay Village Tropical Retreat & Apartments Hotel Cairns North
Frequently asked questions
Does Bay Village Tropical Retreat & Apartments offer free cancellation for a full refund?
Yes, Bay Village Tropical Retreat & Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Bay Village Tropical Retreat & Apartments?
Yes, there's an outdoor pool.
Are pets allowed at Bay Village Tropical Retreat & Apartments?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Bay Village Tropical Retreat & Apartments?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Bay Village Tropical Retreat & Apartments?
Check-in start time: 2:00 PM; Check-in end time: 10:30 PM. Check-out time is 10 AM.
Is there an onsite casino at Bay Village Tropical Retreat & Apartments?
No, this hotel doesn't have a casino, but Reef Hotel Casino (3-min drive) and Cazalys Cairns (5-min drive) are both nearby.
What is there to do at Bay Village Tropical Retreat & Apartments and nearby?
Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Are there restaurants at or near Bay Village Tropical Retreat & Apartments?
Yes, there's an onsite restaurant.
What's the area around Bay Village Tropical Retreat & Apartments like?
Bay Village Tropical Retreat & Apartments is in Cairns North, a short 6-minute drive from Cairns Intl. Airport (CNS) and 3 minutes' walk from Cairns Esplanade.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Good
Dec 11, 2024
Warren
Warren, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 26, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 25, 2024
Easy check-in and checkout great location
William
William, 1-night family trip
Verified Wotif guest review
8/10 Very Good
Sep 14, 2024
Overall the resort is nice and location is good, a bit noisy in early morning when gardener came to work during our stay
Not happy with the $50 security deposit not yet refund after nearly 3 weeks, contacted the resort 2 times, still not happening
mindy
mindy, 3-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 9, 2024
Amie
Amie, 4-night trip
Verified Expedia guest review
6/10 Good
Sep 9, 2024
Room was not cleaned daily! Ceiling fan in bedroom faulty
Wendy
Wendy, 4-night business trip
Verified Hotels.com guest review
8/10 Very Good
Sep 9, 2024
Large room. Staff were friendly
My shower was a bit average...
Grayson
Grayson, 3-night trip
Verified Wotif guest review
2/10 Poor
Sep 8, 2024
Avoid at all costs. Sooo noisy, nothing like the photos, sheets don’t fit the bed, dirty. List goes on
Andrew
Andrew, 1-night romance trip
Verified Wotif guest review
8/10 Very Good
Aug 26, 2024
It’s a structure a little bit old but the garden is beautiful
Lorella
Lorella, 5-night family trip
Verified Wotif guest review
6/10 Good
Aug 23, 2024
Elizabeth C
Elizabeth C, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 22, 2024
Quite and convenient
Liz
Liz, 1-night trip
Verified Wotif guest review
6/10 Good
Aug 21, 2024
Shilpa
Shilpa, 3-night trip
Verified Expedia guest review
8/10 Very Good
Aug 21, 2024
Bay Village Tropical Retreat is nice and handy to the hospital and down town Cairns
Craig
Craig, 2-night trip
Verified Expedia guest review
8/10 Very Good
Aug 19, 2024
Good place for a quick trip
Jenna
Jenna, 2-night family trip
Verified Expedia guest review
4/10 Fair
Aug 18, 2024
The room was decent but it was very musky and did not smell very nice. The property in general seemed nice and the walk to Esplanade was nearby. It worked for us for one night stay but I wouldn't stay any longer. Sadly there was also a complete power outage in the hotel in the evening, not the hotels fault but it was not a pleasant experience.
Kitty
Kitty, 1-night trip with friends
Verified Expedia guest review
8/10 Very Good
Aug 15, 2024
One might stay in Cairns
The apartments were separated from the hotel -across the road. We were on the 2nd floor and no lift so it was a bit tedious. Otherwise everything was clean and comfortable
R
R, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Aug 14, 2024
This is a budget family place if that’s what you’re looking for. The beds were old and uncomfortable. Every surface was sticky no matter how many times you wiped it clean. Bath was old mouldy in shower corners and sink cracked. It’s very very basic. It needs a lot of maintenance and updates
Joanne Den
Joanne Den, 4-night trip
Verified Wotif guest review
8/10 Very Good
Aug 13, 2024
Accommodation was clean, bed was good. Very roomy and fine for 1 person but would have been small for 3 people. Staff were very helpful and friendly. The complex was old and could do with refurbishment. I was in room 323 on first floor which had a long verandah leading to other rooms. Very noisy with people coming and going at all hours.
Lauren
Lauren, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 13, 2024
Rooms need updating. Bed was very hard and uncomfortable. Rooms need a comfortable chair for sitting to relax.
Betty
Betty, 7-night trip
Verified Expedia guest review
2/10 Poor
Aug 12, 2024
Sales over service
Never have I been treated so bad at check-in. One double bed for two female friends is not acceptable in most instances. Also being told a portable bed was unavailable and ten minutes later being told there is a portable bed. There was water dripping on me whilst sitting on the toilet and also standing at the sink doing my teeth. The rooms are dated and a lift or ramp is required for heavy cases for upstairs.
Lorraine
Lorraine, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Aug 7, 2024
Jaidon
Jaidon, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 6, 2024
Jorge
Jorge, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 4, 2024
Spacious room and bathroom. Basic but everything you need. Pleasant landscaping.
Loretta
Loretta, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
Aug 4, 2024
Would higjhly recommend to others particularly restaurant meal.
JAMES
JAMES, 1-night trip
Verified Wotif guest review
10/10 Exceptional
Aug 3, 2024
Large comfortable clean room and excellent Indonesian restaurant downstairs. Perfect one night stay