The Royal Islander All Suites Resort

3.5 star property
Beachfront resort with outdoor pool, near Delfines Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Islander All Suites Resort

Couples dining
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Airport transfer
  • 24/7 front desk
  • Spa
  • Air conditioning
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 2 outdoor tennis courts
  • Free use of bicycles
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Pool bar
Feel at home
  • Children's pool
  • Children's club
  • Playground on site
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 6 of 6 rooms

2 Bedroom Master Suite with Fully Equipped Kitchen

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 1494 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

1 Bedroom Suite with Fully Equipped Kitchen

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
  • 801 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

Junior Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
  • 420 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Standard Villa, 2 Bedrooms, Kitchen, Beachfront

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 1494 sq ft
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

Suite, 1 Bedroom, Kitchen, Beachfront

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 801 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

Standard Double Room, 2 Double Beds, Beachfront

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
  • 420 sq ft
  • Beach view
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Map
Boulevard Kukulkan km 17.5, Lt Zona, Hotelera, Cancun, ROO, 77500

What's nearby

  • Iberostar Cancun Golf Course - 11 min walk
  • Maya Museum of Cancun - 15 min walk
  • Delfines Beach - 17 min walk
  • El Rey Ruins - 20 min walk
  • Aquaworld - 3 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Starcafé Iberostar Selection Cancún - ‬10 min walk
  • ‪Hotel Emporio Cancun - ‬16 min walk
  • ‪Tun-kul - ‬16 min walk
  • ‪El Maguey, Restaurant - ‬6 min walk
  • ‪El Antiguo Laguito - ‬10 min walk

About this property

The Royal Islander All Suites Resort

At The Royal Islander All Suites Resort, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be within a 15-minute walk of Iberostar Cancun Golf Course. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. Dining choices include 4 restaurants and the bar/lounge is a great place to grab a cold drink. Other features include a poolside bar, a children's pool, and a snack bar/deli. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 179 units
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 25
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
    • Guests staying on a Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 25
DONE

Children

    • Children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free uncovered onsite extended parking
DONE

Transfers

    • Airport shuttle*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8 AM–noon
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children's club
  • Children's pool
  • Playground
  • Grocery/convenience store

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Basketball
  • Shopping
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 8 buildings/towers
  • Built in 1993
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Arcade/game room
  • Spa services
  • 2 outdoor tennis courts
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished and decorated

Freshen up

  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Eco-friendly toiletries

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Refundable deposits

  • Deposit: MXN 10000 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 260 for adults and MXN 260 for children
  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of MXN 5000 (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher and window guards on site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Housekeeping is not available on Sundays and public holidays.

Also known as

Royal Islander
Royal Islander Cancun
Royal Islander Condo
Royal Islander Condo Cancun
Royal Islander All Suites Resort Cancun
Royal Islander All Suites Resort
Royal Islander All Suites Cancun
Royal Islander All Suites
The Royal Islander An All Suites Resort
The Royal Islander
Royal Islander Suites Resort

Frequently asked questions

Does The Royal Islander All Suites Resort offer free cancellation for a full refund?
Yes, The Royal Islander All Suites Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Royal Islander All Suites Resort?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Royal Islander All Suites Resort?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Royal Islander All Suites Resort?
Yes, there's free self and extended parking.
Is airport shuttle service offered by The Royal Islander All Suites Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Royal Islander All Suites Resort?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of MXN 5000 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at The Royal Islander All Suites Resort?
No, this resort doesn't have a casino, but PlayCity Casino (20-min drive) and Royal Yak Casino and Sports Book (21-min drive) are both nearby.
What is there to do at The Royal Islander All Suites Resort and nearby?
Have fun with onsite activities like volleyball and cycling, and practice your swing on the tennis courts. Additional recreation onsite includes basketball and volleyball. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include spa services and an arcade. The Royal Islander All Suites Resort also has a garden and access to a nearby outdoor pool.
Are there restaurants at or near The Royal Islander All Suites Resort?
Yes, there are 4 onsite restaurants.
Does The Royal Islander All Suites Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Royal Islander All Suites Resort like?
The Royal Islander All Suites Resort is a short 11-minute walk from Iberostar Cancun Golf Course and 17 minutes' walk from Delfines Beach.

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

There is nowhere else to go eat. The food there is super expensive tacos are the cheapest food you could buy anywhere and I paid 25 dollars for 3 tacos and 3 quesadillas crazy. The staff members were not the friendliest and the pool was a bit dirty.
Verified Expedia guest review

10/10 Exceptional

Love that you can enjoy all Royal Resorts at no additional cost.
Tanairi, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

affordable, family friendly, staff is friendly
JASON, 7-night family trip
Verified Expedia guest review

8/10 Very Good

Natalia, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

In general, everything was excellent, the only bad point is that they do not have a scale in the entire hotel to weigh the suitcases for the plane.
Verified Travelocity guest review

6/10 Good

Customer service was poor. The rooms did not reflect what they showed on expedia.and they have a very steep incline to the entrance of the hotel and a golf cart is not provided for someone to come and get you. Also,an ocean view is actually a partial view. if you want an ocean view You must select beach front As well,when we first arrived, there was a very strong overwhelming sweet smell in the vestibule. Would I stay here again. No!
Earth, 5-night trip
Verified Expedia guest review

8/10 Very Good

Walking into the lobby was concerning - it smelled of antiseptic cleaner, and was severely outdated. The receptionist, however, was very pleasant and check-in was easy. The room is also outdated, but very clean and the ocean view from the 8th floor was absolutely amazing. The full kitchen is well stocked. The resort grounds are also very clean. The little market in the lobby has a lot of stuff at reasonable prices. We enjoyed the pool and the activity staff were fun and nice. We only at the Cayo Largo restaurant and it was good. The beach is also really nice, equipped with showers to rinse sand/salt off. There is a very steep drop off into the water on the left side of the beach. We stayed in the middle where you could wade into the water for a long ways before it got deep. I liked this place. We were only here for a brief 2-day layover but would happily stay here again for a longer stint.
Verified Expedia guest review

10/10 Exceptional

I liked the hotel and access to beaches. Staff at the front desk wasn’t so friendly.
Civil, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice location!
Ronald, 7-night family trip
Verified Expedia guest review

4/10 Fair

Rude staff at counter, cable was down for 3 days nobody did anything about it. Overprice breakfast and not accommodating!
Joe, 8-night romance trip
Verified Expedia guest review

4/10 Fair

Not really a resort experience
Rob, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great experience with staff. Sad to hear the hotel is closing on 7/15 and all the staff is being let go. Hopefully they get their jobs back.
Alma, 6-night family trip
Verified Expedia guest review

2/10 Poor

If you have bad knees or any walking limitations this isn’t the place to stay. I hate the fact that it is far from the bus lines and hard to get to the main road so that you could explore. They only allow taxis who overcharge on the property. Front desk is rude but the wait staff is amazing. The swim up bar closes way early as do the restaurants. I won’t stay here again. Also, the balcony was a sham, can’t even fit a chair it’s so slim
Regina, 3-night trip
Verified Expedia guest review

2/10 Poor

The property is old and they make you change the room after your first night. It is a timeshare hotel, but they don't tell you until you get moved to new room. Staff do not provide you with the information needed. They do ask you if you need help all the time, but no correct information is provided. Old building and old matress. The hotel needs an upgrade.
Hamid, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

I liked that we had access to all royal locations in the area and they were all accessible via a free shuttle that runs every hour. The accommodations exceeded my expectations. I found the food to be very expensive and the folks in our group with dietary restrictions or allergies had a hard time because allergens were not clearly labeled on buffet items.
Shara, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Good for families - believe it’s closing this autumn
Sarah, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Simple, I want to go back. It's so relaxing, so clean so lay back. Loved the placed.....
Alexandro, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Jim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a very relaxed and family friendly place.
Monica, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Great vacation!
Judith, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Maria, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing staff, place and location
Theodor, 8-night trip
Verified Expedia guest review

8/10 Very Good

The staff was friendly and helpful. The rooms and common areas are impeccably clean. There is not much to do on-site. Guests, however, have access to two nearby resorts that offer more activities and restaurant options. It's not luxurious. This is an older yet well-maintained resort. If you are looking for a quiet and low-key stay, the Royal Islander would be a good choice,
Stacey Tamicia, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

The rooms are unique.
Edward, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

The room was very comfortable and all the food options were great. Receptionist and wait staff were all very friendly and helpful. The stretch of beach at this resort is much better than most of the other resorts on the strip.
Abby, 1-night family trip
Verified Expedia guest review